Problems to register CS2 purchased in 2012

Too bad. I bought my copy of the Adobe CS2 software in 2012.  As always, I register my products, software or hardware, to make sure that if something goes wrong, I have a form any reference should I I have a problem.  Between now and then, the Mac I have installed the program on initially suffered some damage water which proved to be terminal.  I bought a new Mac and tried to install my CS2 on it, but could not install my program from the disk. I contacted the customer service, who told me that the serial number I provided belonged to someone else, yet when I logged on my Adobe account, the serial number was clearly under my account; Included registration date. I was told to send a screenshot of the page as evidence that this copy belonged to me. I did this and then received a message suggesting that this version of CS2 was more compatible with the current operating systems. First of all, I was told that my copy would not work because it has appeared as a copy of someone else; now, the excuse is that it is obsolete.  I use this version because I have used for so long, that using another version is useless for me.  The solution to the question: I ended up having to buy a program that I already had, and as you know, their programs cost a few cents.  I've never had anything this ridiculous happen to me. You would expect from a company of this scale to provide a solution for what is obviously a violation of THE security that they refuse to admit, although it is clear as day. I have used this program for 14 years now, and with all the work I've done, using another program would render the whole of the work I've created these useless years, so I guess I'm stuck with dealing with the Adobe News, shady.  Please beware. Your serial number doesn't mean anything when it comes down to it, even when it is clearly listed under your name. Does anyone else have this problem?  If so, no legal action was taken? As I said, I bought another copy of desperation that I was in the middle of a long month of the project which was to be completed, but I feel that I've been robbed by a gigantic software company, once reputable.

Hello

Sorry to hear about your situation. As John said, buy off eBay software could lead to you be cheated. Here are some historical links that point to the problem:

You are considering buying on eBay?

Buy software Photoshop on eBay scam! BUYER BEWARE! eBay

In addition, even if your Ps CS2 serial number is registered and valid, this version is not reductions to purchase the current version of Photoshop now for sale. And as you've found, Apple hardware has changed a lot since the time Ps CS2 came out, so now you're the only other option would be to seek for a renovated old Mac that is compatible with the CS2 version.

If there is a glimmer of hope, you have extracted a lasting value out of your old hardware and software purchases, and now you are cycling in a new phase with more learning and new things to explore. One thing to consider potentially, are still within the 30 days purchase range and if so did you watch that offers Photoshop elements 12?

Kind regards

Steve

Tags: Photoshop

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