Problems to use Multiway on a C40 with TC7.2.1 software

We have a C40 TC7.2.1 race that is SIP/h.323 registered to a VCS running X8.5 (No. CUCM)

The system does not have Multisite, but we want to use Multiway (we Multiway working on any other endpoints)

I use the part of the web interface call control and all is well for the 1st call without worrying about whether it is a voice of video call

From the 1st call is made...  I see 'maximum number of calls reached' in the field address (below the contacts, especially the 3 tabs for Local/Dir/recent

I get the call does not immediately and he does not appear in the call history

I tried to adjust the configuration/Network/Services/Multiway Auto and SIP and H323... no luck

I know that the alias that we use is good because it works for other parameters

If I turn OFF mode Config, Conference, Conf1, Multipoint...   I can do 1 video audio call and 1 that is standard in the software

Has anyone else seen this problem or know what the problem is?

Thank you

As far as I KNOW, you will not be able to log multiway on the Web page, you can use the touch panel / remote.

How did you get the message "call failed"? I had put the multiway Protocol some multiway Protocol is configured for on the VCS.

Tags: Cisco Support

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