Problems with Adobe Reader and Flash Player

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• I just get this while black window that install Adobe Reader and Flash Player

  I just finished a re install of Windows 7 Premium, IE11

  I have all my updates and service pack 1.  I tried the download in IE 8, would not work so improved in the IE 11

  My problem is, when I tried to download Adobe Reader and Flash Player it downloads and opens in the message box, so the last part is to install, I just get this black window, there is nothing in the entire window.  I tried this a dozen times, but each time its always the same.

  Can someone help me understand this, please...

  Hey Valerie

  If you download a standalone Offline Installer (i.e. that does not download the program all by installing) the same problem occur?

  Adobes FAQ page States after the download is complete and the installation begins actually downloaded file is located in the downloads. Try to run this file and see if the black screen is still happening.

  Thank you

  -Robin

• I want to download adobe reader and flash player. Adobe says "Please close firefox fozilla continue ' until it loads. How to close firefox and still no adobe web site?

  How to close the foxfire Web site in order to download adobe reader and flash player?

  How do you close Firefox when you are finished using it?

  Tap the X in the upper right or use Firefox > Exit (or File > Exit).

• What is the latest version of Adobe Reader and Flash Player, I can install it on a Mac Power PC running

  What is the latest version of Adobe Reader and Flash Player, I can install it on a Power PC Mac running OS 10.5.8?

  Adobe Reader: http://www.adobe.com/products/reader/tech-specs.html#9

  Get it from http://get.adobe.com/reader/enterprise/ (select Mac OS PowerPC)

  Flash Player: http://forums.adobe.com/thread/895134

• Adobe Reader and Flash Player do not work.  I tried to download, but keep receiving a r

  Adobe Reader and Flash Player do not work.  I tried to download, but continue to receive an answer that I already have a newer version.  But it does not work if I have it.  Have you looked at my programs and it is not listed.  Help please!

  What is your operating system & version?

  For Flash Player, try a new installation as described in http://forums.adobe.com/thread/928315

  For Adobe Reader, I need to know your OS.

• Ive updated my adobe reader and flash player software and I still have problems, opening to print.

  I use Avery to print my business projects.  It says I need to update that Ive done through the link and manually and Iam always problems to my projects.  It says that I still have to update.  Ive tried everything.  Avery said that they cannot print no problem using my account and that his problem with adobe.  Any help would be wonderful!  I'm on a lack of time to get these printed items! Thank you!

  You have updated Adobe Reader, but the message speaks of Adobe Flash Player. They are completely different.

• Why does Adobe Reader and Flash Player not installed

  I have download bot Adobe Reader and Flshplayer installers for my hard drive, then run the Setup file.  Download promped for permission to run.  The Installer seems to start and the installation file is deleted from the hard drive, but no product installs?   Research in the Task Manager, the installer remains (forever).  It's windows Vista, 32-bit

  Use offline installers

  • http://helpx.Adobe.com/Flash-Player/KB/installation-problems-Flash-Player-Windows.html#Mai n-pars_header
  • http://get.Adobe.com/reader/Enterprise/

• 11.0.03 software Adobe Reader and Flash Player 11.8.800.94 works only on Windows 8

  On a computer running Windows Enterprise 8, Adobe Reader 11.0.03 and Flash Player 11.8.800.94, I am unable to open a PDF compatible flash.  Reader gives me the error "to view the contents of the Flash technology in this PDF file, please install this version of Flash Player that supports Adobe Reader and Acrobat".  Review Adobe's Flash page shows me that Flash Player works and I can open other files of basic PDF in Reader.  I have another machine with the same configuration, except that it has 11.0.03 instead of Reader Acrobat and the PDF file opens fine on this machine.  Why the drive will not open the PDF compatible Flash?

  The Flash Player ActiveX is integrated to IE10 on Windows 8, but you will need to install the plugin (for other browsers, as well as Adobe Reader) of Michael link.

• What TCP/UDP ports must be open on a firewall for adobe reader and Flash Player?

  What TCP/UDP ports must be open on a firewall for adobe reader and flashplaer to work properly? This would include the update, which connects and no matter what subset of functionality.

  The Acrobat family uses TCP, HTTP/HTTPS for all traffic. Ports and the following processes can be active on a client computer in Windows:

  AdobeARM.exe - automatic updates - port 443

  AcroRd32.exe - brand messages - port 443

  AcroRd32.exe - links in documents - whatever that is specified in the URL

  Acrobat.exe - brand messages - port 443

  Acrobat.exe - links in documents - whatever that is specified in the URL

  AdobeCollabSync.exe - review Tracker data - port 443

  The same ports are used by the components of program on OS X.

  There is no listen to incoming ports for all elements of the Acrobat family. Automatic updates are not pushed, and there is no server in the software process.

• Reader and Flash Player does not download

  I work in a school and between terms, that we are updating computers, students use.  The last few words every time we try to update Adobe Reader and Flash Player we havei questions.  We can run updates in Adobe Reader, but is not get it the latest version.  The computers that we are currently trying to put up-to-date have Adobe Reader 10 on them.  Most of the time he must start and stop the download and start it again so he can run the update.  Now they don't end the download at all.  If we try to run more than one download from adobe at the same time, none of the downloads work.  Currenlty we cannot even a single download to run.  All systems are running IE 8.

  For tasks, offline installers are better; Download them

  Adobe Reader: http://get.adobe.com/reader/enterprise/

  Flash Player: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header (to the title of the Progress bar hangs...)

• Can't download Adobe Reader or Flash Player

  I tried to download Adobe Reader and Flash Player and get a dialogue of "UI_Installer" saying "that one instance of this application can run. I have tried different browsers and different sites download but just get the same thing. Can anyone shed some light on this for me? I had previous versions installed on my computer but have uninstalled and can find no trace of them now.

  Did you reboot your system after uninstalling?

• Problems with Adobe Reader with Windows 7

  I have big problems with Adobe Reader. It won't open / display PDF files and ends on its own!

  Assuming you have XI player installed, here are some things to try...

  • Using Windows Explorer navigate to C:\Program Files (x 86) \Adobe\Reader 11.0\Reader, and then double-click Eula.exe and accept the license agreement
  • You can open Adobe Reader by itself?  If so, try to disable the Protected Mode [Edit |] Preferences | (Improved) security].
  • If Reader opens in itself, try to disable the Safe_mode in the registry; Download, unzip, then run the attached registry script
  • It might even be a malware problem; See http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

• Problem with Adobe Reader 15:3

  I get an error message when you try to open a document that allows you to work in a program before.  He has a problem with Adobe Reader/Acrobat (15:3). Anyone know how to fix this?

  Hey, Katalin.

  Open Adobe Acrobat Reader DC, go to the Help menu and repair the installation.

  If it does not solve the problem, you can try to uninstall Acrobat Reader DC & reinstall it using this link Adobe - Adobe Acrobat Reader DC Distribution.

  Let me know if the problem persists.

  Kind regards

  Nicos

• Problems with Adobe Reader for iMac (computer end 2013):

  I downloaded, deleted and reinstalled Adobe Reader for my new iMac several times.  PDF documents are displayed with a black background, making the document impossible or difficult to read.  How can I fix this problem or is there a problem of incompatibility with Adobe Reader and the new iMacs?

  Try open Reader and go to preferences > accessibility > Document color option and see if "the colors in the document replace is selected.

• Problems with the update of Flash Player.

  Problems with the update of Flash Player.

  After download, installation begins, but when the progress bar completes a typical Windows error message appears stating:

  (literal translation from Spanish):

  

  "can't find the procedure entry point SetDIIDirectoryW in the dinamic links library KERNELL32.dll.

  IHAVE: windows32, XP + FlashPlayer worm: 11.1.102.55 + MozilaFirefox10.0

  Flash works well, but I can't make a new update since Version: 11.1.102.55

  Please help me, thanks

  You have two options:

  • install SP2 & SP3
  • try if the Windows 2000 solution works: http://forums.adobe.com/thread/1012569