I just get this while black window that install Adobe Reader and Flash Player

I just finished a re install of Windows 7 Premium, IE11

I have all my updates and service pack 1.  I tried the download in IE 8, would not work so improved in the IE 11

My problem is, when I tried to download Adobe Reader and Flash Player it downloads and opens in the message box, so the last part is to install, I just get this black window, there is nothing in the entire window.  I tried this a dozen times, but each time its always the same.

Can someone help me understand this, please...

Hey Valerie

If you download a standalone Offline Installer (i.e. that does not download the program all by installing) the same problem occur?

Adobes FAQ page States after the download is complete and the installation begins actually downloaded file is located in the downloads. Try to run this file and see if the black screen is still happening.

Thank you

-Robin

Tags: Windows

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