Problems with Samsun Galaxy Tab Android 3

Hello:

We have a problem with a Samsung Galaxy Tab 3.  The app is installed fine game of Google store. It does not show thumbnails of the public/free journals on the library (black rectangles just to appear). The signs of the user in the application (we live right active) and thumbnails of law journals are displayed with black rectangles. Taps user on a blanket and it starts to download, but all of a sudden the screen goes black and the user has kill the app and then restart again.

Any suggestions on what could be the problem?

Saludos...

Testers told me that once they did a software update (fram, Samsung), everything works fine on this device.

Tags: Digital Publishing Suite

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