Problems with the installation of Photoshop & first 13 items... with the help of former inactivated 'license' I thought I was buying

I bought this software as a package in fall 2014, hoping to be able to run on my XP machine. I was told that I could do this by the seller, that I bought it from Dell.

They sent the software on their Web based downloaded, called "MyDellLocker", however, I couldn't get the software to install and gave up after I got no help whatsoever from Dell, to solve the problem.

In this case, I couldn't do it, they said, because I was using Windows browser Explorer 8, which did not support downloading, either, and I could upgrade the browser, to another version, which would have supported the download.

No other browser would not work. Authorized refunds. I bought it, but even if I couldn't use it, I'm screwed.  Then I continued with older versions, I bought years ago.

Anyway, I finally made a clean install of Windows 7 this week, and their download software works always, even with own DELL technical support!

Rembert I had not activated for a year and a half. I bought the first 13 items, including Photoshop and Acrobat.

So after my installation of mew, which they helped me with, Dell team decided to cling to the trial version and I would turn on that, which I had been told that I couldn't do before. It would have been absurd, and not sure how hard to try, but I was so mad is not to use their software locker, and do not get help in recovering the software only I probably gave up trying other options.

Here is my current problem.  I am apparently currently not allowed to use the Software Photoshop 13, unless I am connected to Adobe?

I don't understand, but I suspect that this creative cloud trying to regain what I thought, it was a purchase of products approved in the fall of 2014.

I was wrong?  My activation keys were worthless?

Maybe I did something wrong with my installation. Is there another way, I should have done, maybe?

I like the software, have used it for years, but this makes me very unhappy. I feel that I've been duped, pretty bad.

I don't even know if I have a license for this software, or if I bought something else.  I have an account, so it can be displayed.

I need help.

Thank you.

Hi Reidh93232757,

I saw your Adobe ID (email address) you used to post here and found that you have serial for Photoshop & first elements 13 numbers are recorded.

Products of elements are not related to the creative cloud, I recommend you to uninstall the Photoshop and Premiere Elements of your machine and do a fresh install from here: Download Photoshop Elements | 14, 13, 12, 11, 10

Once downloaded consult How to download, install and activate Adobe applications for more information on the installation and activation process.

Because your serial numbers for Photoshop & first 13 items as well as older versions of Photoshop Elements 6 and first 4 elements are registered to your account, click here to find the serial number of your product Adobe quickly

Let us know if that helps.

Tags: Adobe

Similar Questions

  • As a plug-in?  I have problems with an editable IRS form.   It gives me "Access denied" and then opens the file as an editable file.  I was able to open the form in the library.

    As a plug-in?  I have problems with an editable IRS form.   It gives me "Access denied" and then opens the file as an editable file.  I was able to open the form in the library.

    I found a few other questions on this forum who have remained unanswered.   I found a site citing the problem for drive X - I use XI.

    Change to drive XI.   Perhaps the reader at the library had this as its default setting.

    1. In Adobe Reader, clear the check box enable the Mode protected at startup :

      • If you have a PDF open, right-click the document, and then click Page Display Preferences.
      • If you open Adobe Reader from the shortcut, click on Edit > Preferences.
    2. In the categories dialog box Preferences pane, click (enhanced) protection, and then clear the box enable the Mode protected at startup .
    3. Close and reopen Reader.

    I have no idea if that setting has been changed in my XI player since I used this version exactly one year ago.

  • Photoshop elements 13 vs Photoshop & first 13 items bundle? What is the difference?

    I am deciding to buy Photoshop elements 13 or Photoshop & first 13 items.

    Try Adobe elements product comparison 13 | Family of Adobe elements

  • Problem with Oracle Sales Order form customization

    Hi all

    We have a problem in the sales order form customization. Here we try to customize three field based on the type of order

    Scenario:

    NAV-> Oredr management type Super User-> commands, returns-> sales orders-> order-> standard

    In this type if we are sailing to the lines, he should ask the following fields as required
    (Nav-> Oredr management form Super User-> commands, returns-> sales orders-> others)

    1. mode of delivery
    2. conditions related to the transport
    3. priority shipping of


    NAV-> Oredr management Super user-commands, returns-> sales > orders-> order-> Bill only & internal RMA type


    then he must navigate to line items without asking these three fields.

    For this, we have made the following customization grace-> Diagnostics-> Custom Code-> customize

    Level-> shape
    Activated-> Yes

    Condition

    Triggering event: When-validate-registration
    Trigger object: order
    Condition: (: ORDER.) ORDER_TYPE not like '% INTERNAL') and (: ORDER.) ORDER_TYPE do not like ' % BILL %') and (: ORDER.) ORDER_TYPE not like '% RMA')

    Processing mode: both
    level: site


    Actions

    SEQ:10
    type: property
    Description: Make required field
    language: all
    activated: Yes

    object: article type
    target object: ORDER. SHIPPING_METHOD
    property name: REQUIRED
    value: TRUE

    Actions

    SEQ:10
    type: property
    Description: Make required field
    language: all
    activated: Yes

    object: article type
    target object: ORDER. Terms of freight
    property name: REQUIRED
    value: TRUE



    Actions

    SEQ:10
    type: property
    Description: Make required field
    language: all
    activated: Yes

    object: article type
    target object: priority ORDER.shipment
    property name: REQUIRED
    value: TRUE


    Problem

    If the order type is standard the following fields should be mandatory without these fields, that it shouldn't navigate to line items

    1. mode of delivery
    2. conditions related to the transport
    3. priority shipping of

    If the ordar enter as the Bill only or internal or RMA

    1. mode of delivery
    2. conditions related to the transport
    3. priority shipping of

    not required must navigate to line items

    to do this, we made three customization for these three fields as mentioned above

    but the problem is

    When we first select the type of ordar like Bill only or internal or RMA, he works as expected the gall sare not obligatory the without closing the form, if we choose the command type as standard so if I try to navigate lines it is not afford without going into the three areas. But incase we first select the standard type order then we navigiting to the lines is not allowing us without going into these three fields as expected. Therefore, the problem is without closing the form now we changed the command type as Bill alone or internal or RMA now also these fields stay as mandatory is the question.

    Hope, the problem is clear to you all.

    If somone can help to solve this as soon as POSSIBLE, we would be grateful to you.

    Thanks in advance

    Kind regards
    CSK

    Rather than make the fields required, why not you just popup a message of error if the shipping_method is empty.

    If the personalization will look like this
    => trigger when-validate-record
    condition => (: ORDER.) ORDER_TYPE not like '% INTERNAL') and (: ORDER.) ORDER_TYPE do not like ' % BILL %') and (: ORDER.) ORDER_TYPE not like '% RMA') and (: order.shipping_method is null)

    action-online error-online you cannot save this record mode of delivery is not met.

    You repeat this customization for priority, but also the conditions related to the transport.

    Hope this helps,
    Sandeep Gandhi

    PS: Another option is to use two times-news-registration-Forum customizations. The first is the required fields if the order type = STANDARD.
    And the second customization if required fields is not the order type! = STANDARD. Since you do not have this second customization, the fields remain necessary even when you select a type of STANDARD command.

  • Windows 7 will not be activated. With the help of a legitimate license key.

    Windows 7 will not activate... With the help of a legitimate license key.

    Have you tried to activate by phone?

    Activate Windows 7 manually:
    1. click on start and in the search for box type: slui.exe 4

    2. press enter on your keyboard

    3. Select your country.
    4. Select the telephone activation option and brace yourself for a real person.

    Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
    http://go.Microsoft.com/fwlink/?LinkId=52012

    Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

  • I'm having a problem with my redemption code.  It says product not activated.  I ordered 12 online adobe photoshop/first elements.  Contact seller.  They said contact adobe chat. I was wondering if anyone can help? Thank you

    I'm having a problem with my redemption code.  It says product not activated.  I ordered 12 online adobe photoshop/first elements.  Contact seller.  They said contact adobe chat. Chat is now closed.  I was wondering if anyone can help? Thank you

    Using redemption code

    http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

    If you have purchased the software and reimbursement codes are coming as invalid then the seller needs to address that.  If you were able to acquire the serial number by exchanging the redemption code, then follow the advice of the seller and you contact Adobe support via chat (when available).

    Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Serial number and activation support (non - CC) chat
    http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

  • Problems with 4 videos k form the Dji Phantom 3 Professional

    Hello everyone

    I filmed a few k of 4 videos with my Dji Phantom 3 Professional and wanted to edit with Premiere elements 14. My problem is that in the preview window filmclips stutter and stop all the time. Anyone have any advice for me?

    Thanks in advance

    Niklas

    Hello ATR

    My camera is shooting video with 30 frames per second.

    Unfortunately, nothing changes if I restore the file.
    I use a .mov file and I have installed the latest version of QuickTime player 7. I don't have the problem of the preview when I look at the video after the export.

    Thanks for your response!

    Niklas

  • Problem with LOV in Oracle forms 10g when running on the Web

    Dear

    I am facing problem in displaying LOV under Oracle developer 10g on the web.
    When I press F9 nothing appears on the screen, but in the taskbar, it displays a list of values.
    The query I used in the record group executed in SQL * more and it is there no problem with him.
    What all I need to do, pls help me to solve the problem.

    Thank you

    Hello

    You are welcome. :)

    whenever the issue is resolved, please mark it as correct and useful so that others may know what is the correct answer.
    and take a look at the Label of Forums

    Kind regards

    Manu.

  • With the help of Fusion Pro license to activate Win7 installation of VMWare Player

    According to http://www.vmware.com/products/fusion-professional/compare.html, Fusion Pro includes a license for the use of VMWare Player Plus. However, when you try to activate the Player Plus (reader-> help-> enter license key...) and enter the key, nothing happens. (The warning at the bottom of the screen that my evaluation license will expire in N days persists). Any help thrown my way is appreciated.

    Best,

    Adam

    I think this might be the post: trial license expired blocks of VMWare Workstation without drive

    I did an uninstall of the program and then started across the registry of rooting for any instance of vmware (Ctrl-F) and he nuking (not for the faint of heart).

    I think that what he did was to find the license key, who lives under a key 'VMWare, Inc.' (there are several of them) (note that it was not under the path mentioned in the thread above).

    I also cleaned up C:\ProgramData\VMWare, which contained the cruft of various other software products VMware I had been assessed, but had uninstalled.

    Thanks for the help,

    Adam

  • problems with partitions - help please. [Hp dv6 2135sl]

    Hi all! So, I'm first of all I apologize for my English Italian.
    I bought a laptop HP dv6 2135sl with Windows 7 and I have a problem with the partitions.

    The partitions are all primary and the order is the sequent:
    C (450 F)
    tool HP (99MB)
    recovery (16GB)
    Sistem (199 MB)

    I would decrease C up to 50 GB and create two other partitions: J (programs 150 GB) and K (250GB of data). Is this possible? I realized that I have to change one of the 4 partitions in scope. What is the best? (Partition Wizard report an error: "no free slots of MBR"). Can I still use PM or I need something else?

    PS: Cannot use Acronis (not supprt W7) and if it's possible I won't use Gparted because I'm a noob; )

    Thank you all!

    I found a solution:

    I used the tool of W7 to handle the drive. I have create a 270 GB partition (the maximum allowed this program), then the disk was converted from basic in dinamic one disk. I opened the Partition Wizard, I turned the disc in the base. As if by magic, I found recovery logical (previously primary). Now I am able to create the partition n!

  • Problem with selector calendar in Forms 10 G

    Hi, I am using a picker calendar (first time) in my forms. I researched and found a calendar.fmb sample. However, I tried to use it in my form and I'm having a few problems. It has a library of CALENDAR90 which uses a DATE_LOV (package Spec).

    package date_lov is
    last_lov_date number (2);
    date of current_lov_date;
    date_lov_return_item varchar2 (80);

    lov_title varchar2 (80);
    lov_auto_confirm boolean;
    lov_auto_skip boolean;

    weekend_highlight boolean;
    number of weekend_day1;
    number of weekend_day2;

    procedure display_cal (display_date as);
    procedure date_click;
    procedure get_date (display_date as,
    return_item in varchar2,
    v_x_pos number: = 0;
    v_y_pos number: = 0;
    v_title in varchar2: = 'list of Date values.
    v_ok in varchar2: = 'OK ', he said.
    v_cancel in varchar2: = "Cancel."
    v_highlight in boolean: = TRUE,
    v_autoconfirm in boolean: = FALSE,
    v_autoskip in boolean: = FALSE);
    end;

    And in the sample, it contains the following code in the button of the calendar:

    date_lov.get_date (: orders.order_date,)
    * 'orders.order_date' *.
    0,
    0,
    "List of date values.
    "OK."
    "Cancel."
    TRUE,
    FAKE,
    (FALSE);

    My problem is the second variable (* 'orders.order_date' *) uses an element ( order_date ) from a table ( orders ). However, I would like to send the item back (date) at a non-base of data as a parameter element. So I used this instead:

    date_lov.get_date (: block3.date_from,)
    * 'block3.date_from' *.
    0,
    0,
    "List of date values.
    "OK."
    "Cancel."
    TRUE,
    FAKE,
    (FALSE);

    I don't get an error, but the value of the element ( date_from ) has not changed. I tried to replace * 'block3.date_from' * with *': block3.date_from'* and the value of the element has been replaced, but it has an error: could not resolve the reference to the article: block3.date_from. How to solve this? I'm sorry for the question if it's pretty stupid and confusing. I hope you understand my point and can help me. Thank you

    Then I opened my form of existing and copied manually setting the content of the calendar.fmb in my form by dragging one by one.

    Don't do this - it is very easy to miss something that is necessary. Use the calendar.olb. Open the calendar.olb as you would for any shape. Highlight the libraries of objects of the object Navigator node and double-click on CALENDAR. This will open a palette object library and you will see a group of objects in the tab called CAL_OBJECTS CALENDAR. Drag and drop it on the node groups of objects in your form. This will add all necessary required items for the work schedule. These steps are in the article online, and the calendar.olb is included in the calendar.zip.

    In addition, you said that I should not call the get_date procedure but rather proceed as show_calendar. First of all, the get_date procedure is anchored in the calendar library so should I remove it manually from the program of date_lov unit?

    I apologize - I gave you bad information :( I was watching a form I did for my company that was different from what I used in my article. {: 8}

    DATE_LOV. Get_DATE is the good method to use. The Show_Calendar procedure is a private procedure package and is not visible outside the package.

    Once you have copied all the items required in your form - I think that it can resolve all errors.

    Craig...

  • Problems with TAB HELP

    When I use the HELP TAB from the main screen, I can connect to any website but I am trying to access documentation crashes Dreamweaver.

    for example

    Help (microsoft message asking to send the text of the error returns)
    Getting Started with Dreamweaver

    Whats's New in Dreamweaver (crashes without an error message)

    Any help or advice appreciated

    Tony Prodger

    Update my problem - solved.

    Found the answer on Adobe TechNotes

    http://www.Adobe.com/cfusion/knowledgebase/index.cfm?id=6d7a2c59

    Problem with Internet Explorer 7

    Thank you

    Tony Prodger

  • problem with merged help

    argggh. Ok. I have (I thought) followed merged help from peter grainge on something simple webhelp merged, but I'm a devil of a time to produce the desired result and update the files published to show what is merged (e.g., child projects).

    the highest of the directory structure that I use is called fruit. within that I ~ main and ~ sub (with the tildes). in ~ sup
    I have two projects of the child: apples and oranges.

    When I publish, the table of contents resulting Watch (repetitions) the parent (what's in ~ hand, not the child projects), and when I look in the Solution Explorer, each project of the child shows the same directory structure as a parent (including the mergedProjects directory). I use lowercase file names when I generate, and even though I specified in each, for example, c:\fruits\testPublish\mergedProjects\apples and c:\fruits\testPublish\mergedProjects\oranges, the result publication shows that the details of the child server go to the directory root (c:\fruits\testPublish).

    what the devil? (and btw, I can't get it works correctly using file of demonstration of stone either.) pls help to correct the error of my ways.

    Thanks for the help. the problem has been resolved.

    I was trying in error to build and publish the subprojects in the master, even if their records were not actually in the project (component). Apparently, I was literally reading directions to stone who has not expressly stated I want to build and publish for each individual subproject. Accordingly, I continued to get the master to generate and disseminate within itself.

  • I purchased, downloaded and installed Photoshop first 13 items and organizer of Elments of 13; without realizing I was uninstalling Photoshop 11. I mainly use Photoshop for editing still pictures and thought, I was upgraded to include videos. Unfortunatel

    I accidentally deleted 11 Photoshop then purchase and download Adobe first 13 items and organizer of 13 items. What I have to buy a new version to get it back? If so, how?

    Download Photoshop Elements | 10, 11, 12, 13

  • Fehler bei Installation von Photoshop/first Elements 12

    Installation wird zuruckgesetzt, weil die together c.4 technologies installed werden können nicht.

    Analysis der logfiles und die vorgeschlagenen Hilfesetllungen im Forum hab ich tried - ohne Erfolg.

    Mein system:

    Win 7 Home Premium SP 1

    12 GB OF RAM

    SSD 256

    Konnte das problem themselves losen - eine hat are mit dem Windows-install ein problem first. Zur repair habe ich das Programm "Repair Windows" von Tweaking.com und ausgeführt installed. Danach war die ohne problem possible Installation.

    Nebeneffekt Netter, depending on ich das laufen lassen, so Windos stabiler hab Prohramm

    VIELLEICHT hilft das auch Nutzern other, similar problem haben die.

    Liebe Grüße

    Andi.

Maybe you are looking for