Problems with the registration of Contacts to the allowed senders list.

Lately, I've seen on this forum where people are struggling to save the contacts to their list of senders allowed to ePrint Center. The problem has been described as one edits the list or it creates for the first time, adds their contact email address, and then it disappears and none of the contacts have been saved.

Here is the workaround I would use adding and registering on the list of senders allowed in ePrint Center. I had people report success using this method. I hope it helps.

1. connect to ePrint Center

2. click on the senders list and add the user as usual.

3. click on the Save icon after adding the address - do not sign of ePrint Center.

4. then send an email to the printer from this sender you just added.

5. once the e-mail has been received by the printer disconnect and then come back in ePrint center and check the list of senders.

I hope this helps the community!

Tags: HP Printers

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