Procmon attachment to the process CampaignManager/Dialer

Hello

I read in the documentation that it should be possible to connect the Procmon tool to process CampaignManager rel IPCC Enterprise 6. I can see that the tool is installed, but not finding the right syntax. Anyone who has tried?

When I type procmon /? on the rogger, I get the normal response of procmon (Procmon Customername NodeName [systemname] processname. And the only one, I'm not off is the first...

Kund cordially

Lars Askov

You can certainly do it, and you want to run useful command "dumprt". The syntax is not intuitive.

Let's look at a syntax you would know. In my case, the instance is "lab".

If I want to connect to the gateway has JTAPI of the peripheral gateway (EAgent PIM) on the side, I type:

Procmon lab pg1A jgw1

This is logical because the files under icm\lab\ system has a directory called pg1A which is a folder named logfiles, and this has newspapers, a set of which begin with "jgw1".

If I apply the same convention, one might think that

the laboratory of procmon CampaignManager

would work, since there is a directory called icm\lab\la which is a directory named log files in which are a series of logs starting with "CampaignManager.

Cisco is often incompatible with the ICM.

Enough teasing - you need to use 'loggera' instead of 'the And "CampaignManager" is not case sensitive. So...

Procmon lab loggera CampaignManager

will give you the > command prompt.

Kind regards

Geoff

Tags: Cisco Support

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