Product ID country & force uninstall

It's 2 in 1 questions

so my problem is that I unsucssessfully have uninstalled kies and now he is listed as a program but I can't proceed with the uninstall or update because Setup requires an older version to uninstall everything first...
How can I get rid of this nasty program?
the other is I want to contact support about this issue and it does not seem to recognize my PID
It's
*****- OEM- *******-*****
He says it's bad country...
It's built into my HP HDX 16 that I bought from UNITED Arab Emirates
the page of the UNITED Arab Emirates is in Arabic and I don't understand a word of it-. -.
I also have home premium (x 64) SP 2
thnx
MO_YI

Hello

Method 1
I suggest you try the following steps to uninstall kies.
Run the fixit from following link:
Diagnose and solve the program installation and uninstallation problems automatically
http://support.Microsoft.com/mats/Program_Install_and_Uninstall/

Method 2
If the steps above fail, try the steps from the following link:
How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer
http://support.Microsoft.com/kb/2438651#reso3

For the second question regarding PID, you need to make your Windows vista operating system is the OEM version, contact HP support.
http://WWW8.HP.com/us/en/contact-HP/contact.html

Tags: Windows

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