Product ID QC333PA

Hello

I have a HP Pavilion dv7 laptop

I ran tune up diagnosis after pressing F2 at start up & I came with

Up-Failed-0G8421-611501-0G8421-405503 tune

Product ID - QC333PA #ABG

Memory module

The guard system crashing when it seems to be running on search engine Chrome but can happen at other times (not sure)

If the time system is reset each time you stop and start the motebook then the RTC battery has reached the end of its useful life.

The RTC battery function is to supply current to the BIOS eeprom chip that contains the BIOS settings. This means that when you edit and save settings in the BIOS, including the time, they are kept until you change it again and save the changes.

It is a separate issue.

You can replace the two modules, but it would be sensible to utiize the component test to ensure that the problem exists before you spend the money.  Replace them as a pair to avoid problems with compatibility.

Tags: Notebooks

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