Professional Flash cc does not open?

Hello! recently, I went back to flash with an interest in animation and was surprised to see that adobe has changed a lot since I used modified their programs (flash cs5).

I downloaded adobe creative cloud and installed flash professional cc, to the title of a 30 day free trial. creating cloud says flash is up to date.

My question is this: the program does not open! I clicked the loading image appears in the middle of my screen, but then it disappears after loading and nothing else happens. Flash.exe is running in my task manager, but I don't have a window or anything. I've tried everything I can think of and I'm very frustrated about all this!

someone had a similar problem, or is anyone know what I can do to fix this? I prefer not to reinstall because I'm under a deadline, but if I have to I will: S

my computer is Windows 7.

Thanks in advance if anyone can help out me!

suspension av and anti-malware, right-click of your exe and click "Run as Administrator".

If this fails, reset your preferences-

Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

Adobe media encoder: https://forums.adobe.com/thread/1713540

Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

InDesign: https://forums.adobe.com/thread/526990

Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

Photoshop: https://forums.adobe.com/thread/375776

Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

If that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall

Tags: Adobe Animate

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