Profile of famous, but not by me

Similar Questions

• After the migration of profile, files can be seen but not read

  1 screenshot shows the folders as expected, but the choice by clicking on it does not reveal the 2 messages) the other tabs (created from a previous installation) show the correct data 3) menu option help / troubleshooting work ok - exit attached 4) another menu option do not work (for example "Help / About" does nothing) 5) I am running under a brand new installation of Linux Mint 17 / cinnamon - have tried to uninstall / re-Setup version 6) installed is 1:31.6.0 + build1 - 0ubuntu0.14.04.1 7) ~/.thunderbird contains two profiles, dw6qkyib. News and q0vb0h3j.default. Profiles.ini points to the latter

  (Already posted same question under [email protected], but not able to access the verification email - downloaded from the mail server and lost in the black hole!)

  The problem seems to have been using the old profile. Not only it has resulted in access to messages becomes incredibly slow, some of the meu options stopped working completely (e.g. tools / address book, help / about).

  After a discussion on the Linux Mint support forum http://forums.linuxmint.com/viewtopic.php?f=47 & t = 195264 & sid = b8b72a18e053f2f03dfe0e11cf21a59e I created a new profile and solved the problem.

• Firefox on OSX will run with sudo, but not without. Without sudo, a standard "Profile missing" error.

  I recently moved to a new Macbook, and I can't get Firefox to start unless I run it with sudo.

  Under osx, I looked in Users/steven/Library/Application Support/Firefox as well as the profile was there, but still does not work. I tried to remove the folder of Firefox and the .plist file, and it has always failed.

  I looked at other issues of support that are similar, especially https://support.mozilla.org/en-US/questions/951989?esab=a & as = aaq - but it's bad for me operating system.

  What I need now, I think, is a list of what folder locations and permissions * should * be defined on osx, because I know he'll be permissions since it works perfectly as root. If anyone of you have encountered this particular scenario before, and if yes, how do solve you this problem?

  Solved!

  Jscher2000 is right. Even if everything that said "steven: Editor", it wasn't very happy. It's what finally fixed it:

  Yori - 20:Firefox steven$ sudo chown-r steven: staff ~/Library/
  Yori - 20:Firefox steven$

  After that, it loaded perfectly.

• HP8600 Server2003 shared printer will install in XP but not Win 7 profiles

  Printer is shared on a Windows Server 2003 box. The driver provided by the Web site does not work with Win 7 profiles, XP only. I found another issue even in the printer forum installation/configuration:here where a HP technician recommended to use the 990 c drivers. This solution did not work for me.

  The printer can be seen by areas of Win 7 and installed manually (only manually in sofar as to find the part and double click on the printer), but does not fill the devices section and printers automatically as it should.

  Errrmm... they are implemented this way to allow the server to manage the print queue. There is no working groups. It is on a domain.

  Often problems such as this could be solved through drivers HP Universal type but not in this case. I think we just return the printer and goes with those must have stable and drivers work.

• I get a message saying "you have exceeded your profile storage space. Yet all the files listed th are actually my docs and application data. How to delete my profile, but not from my pc? increase the max profile size

  I get a message saying "you have exceeded your profile storage space. Yet all the files listed th are actually my docs and application data. How to delete my profile, but not from my pc? increase the max profile size

  1. the first thing to do is to make sure that the computer is completely virus/malware-free. Googling around this error produced quite a few links where the posters were or had been infected with Spyware Protect 2009 rogue.

  http://www.elephantboycomputers.com/page2.html#Removing_Malware

  Once the scanning is complete (do not skip the preparatory stages no more), if the problem persists:

  2. double-click on my computer, right-click the icon for your hard drive, click left to get its properties. If you see options to set Quota management make sure that they are disabled.

  3. in the case - BUT ONLY AFTER YOU ARE sure THAT THE MACHINE IS MALWARE/VIRUS-FREE - copy the lines between asterisks (not including the asterisks) below and paste it into Notepad. Save as undopolicy.reg somewhere, you will find. And then double-click the .reg file, that you have just made to melt in your registry. I hope that this will take care of the issue.

  *****
  Windows Registry Editor Version 5.00

  [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
  'EnableProfileQuota ' = -.
  'ProfileQuotaMessage ' = -.
  "MaxProfileSize" = -.
  'IncludeRegInProQuota ' = -.
  'WarnUser ' = -.
  'WarnUserTimeout ' = -.
  *****

  MS - MVP - Elephant Boy computers - don't panic!

• Firefox crashes at startup for a single user, but not another

  Crash ID: bp-df3a48d7-363c-4d2f-87d3-f73902140723
  Version: 31
  Crashes at startup for a single user, but not another. Both are directors.
  I uninstalled and reinstalled. No change to each user.
  Crashes in safe mode as well (hold down the SHIFT key)
  No present addons in the other user.
  Ran Malwarebytes and cleaned
  Ran CCCleaner and clean up all registry including uninstalled Firefox entries.

  This is not useful if firefox crashes at startup. because you cannot start to create the new profile.

• Macaffee blocks legitimate websites but not with the Internet Explorer browser.

  McAfee blocking some legitimate web sites when I use Firefox, but not when I use a browser IE.

  Hello bobbrue, you have several malicious extensions present in your profile.

  • first of all I recommend you to reset firefox
  • run a full scan of your system with the security software you have in place and various other tools such as the free version of malwarebytes & adwcleaner.
  • Finally, after you have completed the steps above please report back in the forum and include troubleshooting information then in force, so that we can have a final check that everything in your profile looks clean.

  Thank you

  Fix Firefox problems caused by malicious software

• I can't open firefox running but not responding not window opens and says to close the existing window. I can't do that the computer does nothing to help. I did all the suggestions here. I uninstalled and reinstalled firefox

  Firefox does not open. I get firefox is already running but not responding no window... I tried to restart without help. I tried to put an end to the process via Ctrl + Shift + Esc and nothing firefox is registered to complete. I tried to find the application via the icon data run in the start window, I have no icon running on this system (Acer with windows vista (?)

  This has happened

  Each time Firefox opened

  The computer was hard to close and made an incorrect scan stop when it has restarted

  User Agent

  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

  Uninstall and re - install Firefox does not affect your personal data and settings in your Firefox profile folder, unless specifically, you select this option when Firefox un0installing - but which removes "all your personal data and customizations.

  Have you tried to create a new profile after a cold start?
  http://KB.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

• X 1 carbon Gen 2 plugged and not chargin, but not full battery

  I have a problem that my battery started a few months only to charge random percentages, or 45%, 60%, 70%... etc... with the famous "plugged not charging.

  It's Lenovo Gen 2, about 15 months, and the battery is at 23.3%.

  All tests show the battery is functioning normally.

  Suggestions, which can cause the battery stop load random percentages? all I can do to fix?

  Thanks in advance.

  Oh, that indicates the battery is almost dead.

  Under win7 and Lenovo Power Manager, you can reset (gauge) battery. But this (the number of cycles) condition means that it would be a temporary solution of some sort.

  So, try to get a new battery.

• What impression of recipes, photo prints, and the name, but the recipe does not print. I heard do that before, but not of Noah

  What impression of recipes, photo prints, and the name, but the recipe does not print. I heard do that before, but not of Noah

  Hello

  OEM for the printer manufacturer is responsible for the proper functioning of the printer
  and their drivers. Check with the printer manufacturer's support, their online
  documentation and drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  ================================================

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Solve printer problems (Windows 7)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Open the printer (Windows 7) Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Diagnose and automatically fix problems printing and printer (XP, Vista, Windows 7 &)
  https://support.Microsoft.com/en-us/mats/printing_problems?WA=wsignin1.0

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  -------------------------------------------------------------------

  Windows 8/8.1 - Fix printer problems
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Windows 8/8.1 - How to solve printing problems in Windows
  http://Windows.Microsoft.com/en-us/Windows-8/How-to-solve-printing-problems

  Windows 8/8.1 - install a printer
  http://Windows.Microsoft.com/en-us/Windows-8/install-a-printer

  Windows 8/8.1 - set or change your default print
  http://Windows.Microsoft.com/en-us/Windows-8/set-change-your-default-printer

  Windows 8/8.1 - device drivers - print & drivers
  http://Windows.Microsoft.com/en-us/Windows/devices-drivers-help#hardware-drivers-help=Windows-8&V1H=win8tab3

  -------------------------------------------------------------------

  Windows 10 - Fix printer problems<- printer="">
  http://Windows.Microsoft.com/en-us/Windows-10/fix-printer-problems

  Supported Windows 10
  http://Windows.Microsoft.com/en-us/Windows-10/support

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

• I can import and edit video clips from Sony in Movie Maker 5 on PC but not in moviemaker 6 on my laptop?

  I can import and edit video clips from Sony in Movie Maker 5 on PC but not in moviemaker 6 on my laptop?

  in moviemaker 6 it appears as a line across the screen, the sound is ok but the canoe edit because I do not see?

  can you help me?

  Hello

  Check with the Sony Support, their documentation online, and their forums as this is probably a known issue.

  Sony - Contacts
  http://eSupport.Sony.com/us/Perl/contact-land.pl

  Sony - drivers
  http://eSupport.Sony.com/Perl/select-System.pl

  Sony - Support
  http://eSupport.Sony.com/

  Sony - Forum
  https://Forum.sel.Sony.com/?XID=M:Showcase:eSupport

  ==========

  Hello

  My friend John Papa - MVP - is the expert on Windows Movie Maker.

  PapaJohn.org
  http://Papajohn.org/

  PapaJohn - online tutorials
  http://www.Papajohn.org/mm2-online-tutorials.html

  Windows Movie Maker Tutorials - check the sounds of the addition in the left menu and others on the
  main screen.
  http://www.windowsmoviemakers.NET/tutorials/

  Windows Live Movie Maker that works on Vista and Windows 7, see the link under Windows Live Essentials.
  http://windowslivehelp.com/

  ====================

  These might help:

  Getting started with Windows Movie Maker

  Import video, photos and audio on Windows Movie Maker

  Import video from a videotape

  Get a movie in Windows Movie Maker

  Make a movie quickly in Windows Movie Maker (AutoMovie)

  Publish a movie in Windows Movie Maker

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• GFWL, I can log on to windows, but not in the game (dirt 2)

  GFWL, I can log on to windows, but not in the game (dirt 2).  It says 0 profiles found on the login screen right after you decide to use an existing LIVE account.  I'm under win xp, game dirt 2 and trying to connect to games for windows live.  my connection works for web browsing, etc.  grid works great multiplayer.  I went through and installed the gamers for windows_live program/client, I connected, created a new account, then restarted the pc.  I tried the two start the game by pressing 'home', which would direct me to registration in a nearly straight line on the door, and then when I hit the ' signine box, he would just sit there saying "Please wait" then that "loading" twirling which is graph would just turn and spin. and on the registration screen indicates "0" profiles found.   why it does not find my profile (recognize)?  Ive also tried going first games for windows live, then the game dirt 2 without result.  can someone please?      Thank you

  Oh, and I was able to download "Tinker" and am now play online!

  also in my games to the information page for windows network live while playing "handyman", it is said:
  I am not registered the internet ip address field and the link system address field says 'not active' and it also says I'm not connected on the field of upnp either.  None of this helps to explain?

  THANKS AGAIN FOR THE TIME SPENT TO HELP ME WITH THIS

  Hi Aceraceraced,

  Thanks for visiting the site of the community of Microsoft Windows 7. The question you have posted is linked to the profile in the game of the dirt and would be better suited to the Windows Live games community. Please visit the link below to find a community that will provide the support you want.

  http://www.Microsoft.com/games/en-us/support/pages/default.aspx

  Thank you, and in what concerns:
  Swathi B - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• restart of the computer from standby when I press start on the system unit, but not when a scheduled task is started

  Windows XP Professional SP3, updates, motherboard Asus P4P800 series (2006). The original system dates back to 2002, but there have been many additions and replacement upgrade. More recently, 2011, two old hard drives have been replaced (XP had destroyed itself requiring a reinstallation), with a much larger and HD, and the cpu has been replaced by a 3 GHz one.

  I've configured the BIOS to enable the use of standby mode (standby). I wanted to be able to run scheduled backup jobs early in the morning, a little before I wake up normally. The goal was to conserve energy. Whenever I leave the computer for more than an hour or two, I put it in sleep mode. In recent years, that it worked well.

  Scheduled tasks are still, in fact, more surely than ever. But now, when I press the Start button on the system unit, the operating system is restarted rather than restore the State of the system at the time of Eve. This happened almost constantly for maybe a week. I was always a guard never enter sleep mode when I'm aware of any application running who has not completed a requested operation (save a file, defragment a disk, etc.).

  I searched on the basis of knowledge, but not found any problems like that. There has been no hardware changes, no new devices; only change of important software (but it is difficult to see how it might be relevant) was the resettlement of Java Runtime Environment 6.x to support the help of OpenOffice. Although I have not checked, I am reasonably sure that all drivers are up-to-date.

  No idea why this should suddenly become a problem or how to fix?

  Hello

  I suggest you follow these methods and check.

  Method 1: View the steps suggested in the following link.

  How to solve the problems of hibernation and standby in Windows XP

  http://support.Microsoft.com/kb/907477

  Method 2: Use the Powercfg.exe utility to restore the default power mode

  You can use the Powercfg.exe utility to copy the power mode of the user by default to the currently logged user profile. You can do this because eating patterns are only related to individual user accounts. To copy the default user schema using the Powercfg.exe utility, follow these steps:

  1. click on Start, click run, type cmdand then click OK.

  2. at the command prompt, type the following command and press ENTER:
  powercfg /RestoreDefaultPolicies

  Method 3: How to perform the check and clean boot if the problem persists.

  http://support.Microsoft.com/kb/310353

  NOTE: Once you check the functionality, follow the suggestions under steps to configure Windows to use a Normal startup state.

  I hope this helps!

• Error message: the user profile service has no logon. Profile of user was not found.

  Just after that Microsoft updates yesterday we received the following message: the user profile service has no logon.  Profile of user was not found.

  The user is locked.  I tried the system restore, but the computer does not. I don't have a disk of Vista to re - install.  Peux-I re - install online?  I have the product key.

  Thank you

  Joe R.

  ·                        http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  See if the information in the above tutorial will help you.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  Difficulty of a corrupted user profile

  After creating the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/kb/947242

  A temporary profile is loaded after you connect to a Windows Vista-based system

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Also ask them if it is possible to do the recovery disk/s since the Partition of recovery in case of hard drive failure or System Crash, when you are running correctly.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

  Mick Murphy - Microsoft partner

• ATAPI DVD A DH16AYH ATA Device read DVD but not CD

  Engraver of CD/DVD in Compaq Presario 5010NX w / VistaBasic read any DVD but has problems with CD if I insert a music CD, sometimes it will open right and I can play music. Most of the time he just tells me to "insert a disc", usually open the status bar, but not always. If I close the drawer [or eject and close the tray] from 3 to 15 times, he finally opens the CD. Generally. Sometimes I drop and open it on my old computer Millennium, [which never fails to open the CD].  I bought a cleaning disc, but it still happens. Also, it stopped opening the tray with the manual key (1,200 works tent) and will always open with 'Eject' of the computer, but only with DVD and sometimes will open with the "eject" computer with the CD never if it is empty, so I always keep a known disc "opener" in the status bar. (if I forgot, I use a paper clip)

  I did an online search of the Device Manager for a driver update and he told me that the best software is already installed. I just need a new burner? Why is - that it will work with DVD CD not? driving me crazy. Thank you ps can not find a burner mfgr. says simply "drive SuperMulti DVD with Lightscribe" - pps I tried uninstalling the Device Manager, and then restart the computer - no change.  Haven't tried the support.microsoft.com/gp/cd_dvd_drive_problems diagnostic program no solution I came across a post from someone else who had the same problem [former position & 'uninstall & reboot' was the only suggestion on this one.]   I can't believe that it could be physical burner... why he wouldn't hesitate to read the DVD if it was a physical problem?  Help?

  Hello

  Check with Compaq Support, their drivers and documentation online and apply to the
  HP forums for known issues. Compaq can give you more information on the disk.

  Compaq - support, drivers and documentation online
  http://www.Compaq.com/country/cpq_support.html

  Compaq (HP) - Forums
  http://h30434.www3.HP.com/PSG/

  ==================================================================

  Readers to use and this intermittent problem can be caused by wear.

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  This troubleshooting could not help if there is alignment and/or wear issues however it
  a shot.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.