PS400 may no longer have a support contract?
We went to renew our service contracts today on several of our berries Equallogic PS 400 and was told by my 3rd party dealer that we can only maintenance until April of 2013 because contract that go ins't Dell to support them beyond that date. Is this true? I had not been contacted by someone claiming this Dell, and notice of less than a year on several large drive bays does not give me much time to scramble for replacement, much less BUDGET to 4 replacements for table.
Can anyone confirm that this is correct?
Mike
Sorry for your frustration, the end of life expected for the PS400 legacy is about April 18, 2013. Assistance contracts are the lengths of one year, and that's why your dealer is unable to offer you a new (you would have had to purchase one before April of this year).
Please note that these dates may change, and if they do, I'll post an update.
Again, sorry for her inconvenience, and if you have other concerns, please let me know
-joe
Tags: Dell Tech
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