PSE8 - stuck on "Hand tool" all the time...

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  Hi birdylod,

  ·         What version of the operating system is installed on the computer?

  ·         You did changes to the computer before the show?

  ·         You use Internet Explorer? If so, what version are you using?

  ·         What files you download?

  Follow these methods.

  Method 1: Performs a search using the Microsoft safety scanner.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Method 2: Follow these steps:

  Step 1: Start the computer in safe mode with network and check if the problem persists.

  Startup options (including safe mode)

  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

  Step 2: If the problem does not persist in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

  Method 3: Scan the file system (CFS) auditor to repair corrupted files.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  For reference:

  What to know before applying permissions to a file or folder

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  1 did you do changes on the computer before the show?
  2. you receive an error message?
  3. what version of operating system you are using on the computer?
  
  Method 1:
  You can run a Microsoft security scanner to make sure that the computer is free from virus infection:
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
  WARNING:
  If you run the antivirus program that is infected by the virus scan will get deleted. Therefore, reinstall the program. Also if the files and folders are affected by the virus, while they might even get deleted
  
  Method 2:
  You can also perform a clean boot and check:
  Windows XP: How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353
  Windows 7 and vista:
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  http://support.Microsoft.com/kb/929135
  Note: When the diagnosis is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.
   
  Method 3:
  You can also try to run a SFC scan, it will scan and try to correct some of the system files.
  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833