publish with Amnesty International since the upgrade to Yosemite 10.10

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• help-problems with Mac book since the upgrade to Yosemite

  I have a 13 "Macbook, end of 2010. It is used to run perfectly until I installed Yosemite in late 2014 when he started to run slowly and Safari would crash. The problems have got worse with each update. Now when I boot, I get a white screen with a progress downstairs bar and it may take between 1-3 minutes before I get the logon screen. Programs also take a long time to load and I constantly get the rotation beach ball.  I don't have any external hardware attached and am does not have any software that needs to use a lot of RAM. I ran an EtreCheck - results below. Can someone help me understand?

  EtreCheck version: 2.9.11 (264)

  Report generated 2016-04-14 19:23:39

  Download EtreCheck from https://etrecheck.com

  Time 06:25

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Another problem

  Description:

  System is slow to start up and constantly get the spinning beachball.

  Hardware Information: ⓘ

  MacBook (13-inch, mid 2010)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook - model: MacBook7, 1

  1 2.4 GHz Intel Core 2 Duo CPU: 2 strands

  2 GB RAM - Insufficient RAM! Extensible - [Instructions]

  BANK 0/DIMM0

  ok 1 GB DDR3 1067 MHz

  BANK 1/DIMM0

  ok 1 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 770

  Video information: ⓘ

  NVIDIA GeForce 320M - VRAM: 256 MB

  Color LCD 1280 x 800

  Software: ⓘ

  OS X Yosemite 10.10.5 (14F1713) - since the start-up time: 13 hours

  Disc information: ⓘ

  TOSHIBA MK3255GSXF disk0: (320,07 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (disk 1) /: 318,88 (Go 256,24 free)

  Storage of carrots: disk0s2 319.21 GB Online

  OPTIARC DVD RW AD - 5970H)

  USB information: ⓘ

  Built-in ISight from Apple Inc..

  Apple Inc. BRCM2070 hub.

  Apple Inc. Bluetooth USB host controller.

  Apple Inc. Apple keyboard / Trackpad

  Guardian: ⓘ

  Mac App Store and identified developers

  Launch system officers: ⓘ

  [loaded] 5 tasks of Apple

  [loading] 147 tasks Apple

  [operation] 49 tasks Apple

  [killed] 11 tasks Apple

  11 killed process lack of RAM

  Launch system demons: ⓘ

  [loaded] 47 tasks Apple

  [loading] 135 tasks Apple

  [operation] 74 tasks Apple

  [killed] 6 tasks Apple

  6 killed process lack of RAM

  Launch officers: ⓘ

  [loading] com.hp.help.tocgenerator.plist (2009-07-28) [Support]

  [operation] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.fpsaud.plist (2016-04-05) [Support]

  [loading] com.microsoft.office.licensingV2.helper.plist (2016-01-09) [Support]

  [operation] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]

  User launch officers: ⓘ

  [failure] com.amazon.cloud - player.plist (2014-06-07) [Support]

  [operation] com.amazon.music.plist (2015-12-29) [Support]

  [out] [email protected]

  Other applications: ⓘ

  [ongoing] com.etresoft.EtreCheck.127548

  [loading] 364 tasks Apple

  [operation] 143 tasks Apple

  [killed] 16 tasks Apple

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

  QuickTime Plugin: 7.7.3 (2016-03-30)

  NP_2020Player_IKEA: 5.0.94.0 - SDK 10.6 (2011-10-26) [Support]

  Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

  Default browser: 600 - SDK 10.10 (2015-09-24)

  Silverlight: 5.1.41105.0 - SDK 10.6 (2016-01-23) [Support]

  iPhotoPhotocast: 7.0 - 10.7 SDK (2012-04-05)

  Safari extensions: ⓘ

  AdBlock - BetaFish, Inc. - https://getadblock.com (2015-09-26)

  Add to wishlist Amazon - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2014-06-26)

  PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2014-06-26)

  Add to wishlist Amazon - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2014-06-26)

  PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-02)

  3rd party preference panes: ⓘ

  Flash Player (2016-04-05) [Support]

  Trusteer Endpoint Protection (2016-03-28) [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  kernel_task 17%

  8% WindowServer

  3% ScreenSaverEngine

  PS 1%

  0% fontd

  Top of page process of memory: ⓘ

  349 MB kernel_task

  96 MB mdworker (5)

  Safari 94 MB

  Com.apple.WebKit.WebContent (2) 92 MB

  45Mo mail

  Virtual memory information: ⓘ

  99 MB free RAM

  1.90 used GB RAM (213 MB Cache)

  482 MB used Swap

  Diagnostic information: ⓘ

  April 14, 2016, 18:53:37 /Library/Logs/DiagnosticReports/rapportd_2016-04-14-185337_[redacted].cpu_resou rce.diag [details]

  /Library/rapport/*/rapportd.app/Contents/MacOS/rapportd

  April 14, 2016, 06:01:32 self-test - spent

  April 13, 2016, 21:13:29 ~/Library/Logs/DiagnosticReports/Activity Monitor_2016-04-13-211329_ [redacted] .crash

  com.apple.ActivityMonitor - Applications/Utilities/Activity Monitor Monitor.app/Contents/MacOS/Activity

  April 13, 2016, 18:43:44 /Library/Logs/DiagnosticReports/Safari_2016-04-13-184344_[redacted].hang

  /Applications/Safari.app/Contents/MacOS/Safari

  You need more RAM. Note related errors in red. According to my information, you can install:

  Maximum memory	16 GB (actual) 4 GB (Apple)
  Memory locations	2-204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM

  Reliable suppliers include OWC, DataMemand Crucial.

• Since the upgrade to Yosemite to El Capitan, my life is a misery! I use the software Adobe CC - well, I DID it! Nothing works anymore. I have to Forcequit all apps and nothing loads... anyone?

  Since the upgrade to Yosemite to El Capitan, my life is a misery! I use the software Adobe CC - well, I DID it! Nothing works anymore. I have to Forcequit all apps and nothing loads... anyone?

  I have all the latest upgrades.

  My operating system is El Capitan 10.11.3

  I have Adobe CC 2015 Illustrator, InDesign and Photoshop. None of them will launch, open or close.

  My mac is so slooooowwww. I'm sitting for 3 days I look at a spinning wheel. Can anyone help? My roof looks inviting at the moment!

  running CC2015 10.11 and it is compatible with El Capitan, so the question is what else is on your system that may be the cause of the problem:

  Please run a report of etrececk and post the results here

  http://etrecheck.com/#about

  This will give us one overview of what else is running on your system

  If you are currently using any anti-virus Mac you must uninstall it immediately from your system. See web developers page for instructions

  If you currently use one "own my ' or 'custodian' of products you must remove them from your system immediately.

  Restart and reset the PRAM

  How to reset the NVRAM on your Mac - Apple Support

  and in the meantime if you need to use CC I suggest you try the following

  start in safe mode and run CC

  Try safe mode if your Mac does not end commissioning - Apple Support

  or Create a NEW account administration and the boot into that and run CC

  and see if either of these procedures to help.

  and if you must go on your roof with a lounge chair, some Bob Marley albums, not a note.

• Since the upgrade to Yosemite, I can't open Photoshop CS5.

  Since the upgrade to Yosemite, I can't open Photoshop CS5. I get the message: "unexpected and unrecoverable problem has occurred. Photoshop will now stop. " What is the cause? @

  Adding to the post of Station two, a re - install should be the fix.

  Benjamin

• Unable to connect to the CC since the upgrade to Yosemite

  Hi all

  I have a mini mac running the OSX Mavericks, in which CC has worked very well. After the upgrade to Yosemite, whenever I run an app it asks to connect. I open a session and that he accepts, so when I service through the sign in once again, so it just keeps going in a loop and start up the application.

  I have released the CC and which is fine, but when I run the application sign in loop occurs.

  I saw someone talking about something about Java Update, but does anyone have directions how to get it going again.

  Concerning

  Justin

  Hello

  Please, try the following steps:

  • Log out of the desktop application Adobe Creative Cloud (connect and disconnect activate Cloud Creative applications)
  • Browse to the location: / Library/Application Support/Adobe
  • Rename the folder 'SLStore' to 'SLStore_old '.
  • Rename the folder 'SLCache' to 'SLCache_old '.
  • Connect to the desktop Adobe CC app

  Kind regards

  Sheena

• Difficulties with all versions of html files since the upgrade of the Sierra

  I have problems opening and dealing with htm, html, html5 files since the upgrade of the Sierra.  Someone else?

  Please provide details. What problems are you having? HTML files open in a web browser, the browser you are using?

• Since the upgrade to 8.0, when navigation between screens, my computer screen becomes black for 1 second before the screen is redrawn. This happens regularly and is a major nuisance. It simulates a power failure. It does not happen with IE.

  Since the upgrade to 8.0, when navigation between screens, my computer screen becomes black for 1 second before the screen is redrawn. This happens regularly and is a major nuisance. It simulates a power failure. It does not happen with IE.

  Here I answer to my problem: I upgraded my graphics card and the problem seems to have disappeared.

• Since the upgrade to Windows 10 and Creative Cloude 2015 (about the same day...), my pen (Intuos 5 Touch) is so much trolling and does more work with it. I downloaded the latest drivers. What should do? Thank you, Dany

  Since the upgrade to Windows 10 and Creative Cloude 2015 (about the same day...), my pen (Intuos 5 Touch) is so much trolling and does more work with it. I downloaded the latest drivers. What should do? Thank you, Dany

  Hi Dan,.

  Please ensure that your Pen drivers are up-to-date. (check the manufacturer's Web site)

  Also, what exact version of Photoshop and Lightroom are you using?

  Search for graphics card drivers update as well.

  Kind regards

  Assani

• Since the upgrade to CS6, I see is no longer how to convert files from, for example, a PDF to JPEG and vice versa.  It used to be so simple.  Can anyone help with this?

  Since the upgrade to CS6, I say is no longer how do to convert files from, for example, a PDF file as a JPEG or another type (gif, png, etc.).  When I look at the file in the Finder it simply brings me directly to my original in inDesign document, rather than to appear on the left side of the screen with the save option under sub folder as it did before.  Does anyone know how I can convert the files, I need to do a lot!

  ???? Conversion of files with InDesign? Never have been possible. The only thing you could and can do is to export an InDesign document. You can export to PDF, jpg, etc. just like before.

• Someone else to get errors 'droplets could not communicate with Photoshop"since the upgrade to LR2015 CC and CC 2015 PS on Windows?

  Someone else to get errors 'droplets could not communicate with Photoshop"since the upgrade to LR2015 CC and CC 2015 PS on Windows?

  I have a droplet which stretches from digimarc on my images.  Its working well for the past 2 years.  However the most recent upgrade to LR2015CC and PS2015CC its broken.  I did go back and manually install the digimarc plug-in (because it is no longer installed by default) in PS 2015 CC.  The drop works well when it is run within PS2015 CC however when I try to run it as part of "Post-processing, after export" in CC LR2015 I now get an error message "droplets could not communicate with Photoshop.  It worked in the latest versions of LR and Psalm

  Anyone have this same problem?   It is a technique of very popular workflow for those of us who use digimarc.  I wonder if anyone else has encountered this and has a fix.

  Thank you

  Work around is to install the OLD PS CC2014 and restart the computer.  Then it magically connects to CC2015 PS without errors.

• HP 990 cm print is no longer the color since the upgrade to the new iMac with Mountain Lion

  Have an older CV (990c, m series) which worked fine on my iMac Leopard PPC (X.5.8) running.

  Since the upgrade to the new Intel iMac running Mountain Lion (the most recent software upgrades / w X.8.2) this printer will print only in black and white, despite having new color and cartridges inkjet black installed - even the test pattern that prints automatically when I changed the print cartridges only in B & W.

  The detailed print dialog box that appears when I try to print a color page does not include the usual option to print in color.

  I think that HP is no longer provides this older printer drivers but guess they are in the software updates in Mac OS.

  Someone has an idea how I can fix it, or is it just time to recycle this printer and buy a new one?

  TIA

  Caroline

  Hello

  The most recent is available in the following link:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=61686

  Probably time to buy a new printer.

• No sound through your desktop since the upgrade to OSX10.11.2

  No sound through your desktop since the upgrade to OSX10.11.2

  There are several possible reasons for the release of its failure. Please take each of the following steps that you have not already tried it. Some may not apply to your model. Stop when the problem is resolved.

  Back up all data before making any changes.

  1. start by the steps recommended in this support article. Do not skip any step. It is the starting point for further efforts fix.

  2 make sure that you have an installation fully updated to Mac OS X.

  3. If you have installed an application called 'Own memory' or any other third party software that is supposed to 'clean' or 'purge' memory automatically, remove it according to the instructions of the developer and restart. You should do this even if the software is not causing the problem, because it is useless.

  4. other third party which has been reported to interfere with an audio software includes the "Boom" and "Samsung Kies". If necessary, uninstall instructions of the developer (not not by dragging something in the trash.)

  5. If a device AirPlay is selected for the audio release of iTunes (or other applications via third party software such as "Wing"), deselect it.

  6. launch the application 'Setting up Audio and MIDI' by entering the first letters of his name in a Spotlight search and by selecting it in the results (it should be at the top). Select output integrated in the list on the left. If the mute boxes are checked, then.

  7. If a red light is visible in the port of audio when its must play, the internal switch is stuck in the position of the digital display. You may be able to release it by inserting and removing of a mini stereo plug of adequate size. If this is not the case, the machine needs to be repaired. Insert any kind of tool in the port can cause damage that is not covered by the warranty.

  If there is no red light, the switch can always be locked in the position of the helmet. Try to clear the same way.

  8 disconnect all devices wired except the keyboard and mouse, as appropriate. If more than one display is connected, unplug all the extra zeros. Restart and test.

  9. If you have a MacBook Air, turn Bluetooth off and restart.

  10 start in safe mode. Do not open a session; Just restart as usual when the login screen appears. When you do, make sure that the words "Safe Boot" do not appear in the login screen. If they do, the system is still in safe mode and the sound does not work.

  11. reset the NVRAM.

  12. Reset the SMC.

  13. triple - click anywhere in the line below on this page to select this option:

  /Library/Preferences/Audio

  Right-click or Ctrl-click on the highlighted line and select

  Services ▹ reveal in Finder (or just to reveal)

  of the contextual menu.*, a file must open with a selected item. Move selected item to the trash. You may be prompted for administrator login password. Restart the computer and empty the trash. Re-create your settings in the sound preferences panel.

  * If you do not see the item context menu copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  14. reinstall OS X after you back up all data.

  15. an appointment of 'Genius' in an Apple store.

• How can I copy files/sub-sub-sub-folders in Icloud on MacBook? Since the upgrade to Sierra, I see all of my folders in icloud but not on my Mac.  Thanks - David

  How can I copy files/sub-sub-sub-folders in Icloud on MacBook? Since the upgrade to Sierra, I see all of my folders (with documentation) in icloud but not on my Mac.  Thanks - David

  Turn off the power of optimized storage and copy the files to your Mac.

  1. Click on the Apple icon in the upper left corner of your screen.
  2. Select has about this Mac from the menu drop down.

  3. click on the tab for storage in the system information window.

  4. click on manage the...

  

  5 disable the storage element optimize.

• Since the upgrade to El Capitan, my Mac is VERY slow.

  I just have to upgrade Yosemite El Capitan.  Since the upgrade, my Mac is VERY slow.  Spend a lot of time with the spinning beach ball, and slow to change application.

  Why?  What should do?

  Download and run EtreCheck, created by one of his own assistants here in CSA. It is a diagnostic tool that is very useful for us to find problems. It will also give us additional specifications on your Mac. After his execution after the logfile here. It will never contain any personal information.

• Since the upgrade of my new tab does not work, I press on the + icon and nothing

  Since the upgrade of my new tab does not work, I press on the + icon and nothing

  Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that disables certain parameters, disables most Add-ons (extensions and themes).

  If Firefox is open, you can restart Firefox Safe mode in the Help menu:

  • In Firefox 29,0 and above, click on the menu button

    

    click Help

    

    then select restart with disabled modules.

  • In previous versions of Firefox, click on the Firefox button in the upper left of the Firefox window and click help (or click on help in the Menu bar, if you do not have a Firefox button) and click on restart with disabled modules.

  If Firefox is not running, you can start Firefox in Mode safe mode as follows:

  • On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.
  • On Mac: Hold the option key during the startup of Firefox.
  • On Linux: Exit Firefox, go to your Terminal and run firefox-safe-mode
    (you may need to specify the installation path of Firefox for example/usr/lib/firefox)

  When the Firefox Safe Mode window appears, select "start mode safe."

  

  If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to understand that one. Please follow the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.

  To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

  When find you what is causing your problems, please let us know. This might help others with the same problem.