purchase Adobe Acrobat Pro XI

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• I just purchased Adobe Acrobat pro DC and I try to download it says HTTP failed.  Now what?

  I just purchased Adobe Acrobat Pro DC and I try to download it says HTTP failed.  Now what?

  Hi markt97800229,

  If you have purchased a retail serial key, use this link - https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  Choose Acrobat Standard DC (Classic)

  If you use subscriptions, or if your organization has purchased Acrobat DC license via program ETLA or VIP, you can download the installer from this page click on the link - https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

  Choose Acrobat Standard DC (continuous)

  Thank you

  Karan

• How can I activate my purchased Adobe Acrobat Pro XI to win?

  How can I activate my purchased Adobe Acrobat Pro XI to win now that it is downloaded and installed?  Had internet problems when prompted and now can't find?

  You must use the serial number that comes with the purchase to activate the software.  If you have a problem with agress to serial number, you must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here is a link to a page with options to help make contact:

  http://www.Adobe.com/support/download-install/supportinfo/

• Purchase Adobe Acrobat Pro DC has the possibility to send the signatures?

  I did a 30 day trial of the product and knew that it would work so I ordered the product.  When I load on my computer and start working, it doesn't have the ability to send the signatures.  Why is this lack?

  Hi coc530,

  It's a subscription for Acrobat Pro DC or is a perpetual license?

  Subscription Pro DC Acrobat has send to the option of Signature electronic signature, electronic signatures online | Adobe Acrobat DC

  Kind regards

  Nicos

• You have just purchased Adobe Acrobat Pro DC (Windows, English), had accepted my serial number but it doesn't let me start if I get the serial number from a previous version, I can find no trace of the history of my account - suggestions?

  As above.

  It's driving me crazy!

  Hello

  Looks like you have purchased an upgrade Acrobat DC and not the full version.

  In this case, he invites, you type the serial number of a previous version more.

  I would ask you to consult the following link and get your trade-in.

  https://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  Concerning

  Sukrit diallo

• I just bought Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sofwear is not updated, I have OSX 10.7.5 and need 10.9 or higher. Ive tried to update the software, but I get a message tht its upto date

  I just purchased Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sweet! wear is not up to date, I have OSX 10.7.5 and need 10.9 or higher. I tried to update the software, but I get a message that it is up-to-date.

  Have you tried to upgrade the operating system? If so, then is there an error message you get when installing? Please share.

  You can check: https://helpx.adobe.com/acrobat/system-requirements.html

  Error message: it is so far: Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists

  Concerning

  Stéphane

• Adobe Acrobat Pro for Mac Xl

  I just purchased Adobe Acrobat Pro XI low id loaded and followed a prison to install but when I go to the for use I get the following message "serial number you provided is valid but calling it a product was not found on this computer?

  A $282 seems to be a price of upgrade only (from Acrobat 8, 9 or X). When I try to buy the Adobe site, I have to fill out something on the form saying "I own...". "one of these things.

  If you do not have one, you must contact Adobe Customer Service to see how they can help you.

• I uninstalled my previous trial version of Adobe Acrobat DC Pro and now the installation of my purchased Adobe Acrobat Standard asked previous S/n

  I uninstalled my previous trial version of Adobe Acrobat DC Pro and now he asked previous S/N during the installation of my purchased Adobe Acrobat Standard and will not let me complete the installation.  I bought this software $150.00 because I have work to do today, now, I have a $150.00 download that not even open a .pdf file.

  you purchased an upgrade from a previous version.  When prompted Select this release candidate and enter its serial number (those eligible version).

  If you do not have a qualifying version, you bought the right product, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• Are we able to purchase volume / multiple licenses for Adobe Acrobat Pro XI for several devices?

  Are we able to purchase volume / multiple licenses for Adobe Acrobat Pro XI for several devices?

  Hi communityn4038818,

  You will need to purchase licenses of Acrobat DC volume & then do volume license downgraded XI Acrobat by contacting the Adobe volume licensing team.

  This is only possible in i.e special case, you will need to purchase Acrobat DC volume licenses.

  Another option is to go for ETLA where you will be able to download the old version. I will recommend you contact Adobe Volume licensing team Business software licensing | Purchase Adobe programs for assistance on this issue.

  Kind regards
  Nicos

• I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one

  I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one I bought the subscription) shows nothing. Now, during installation by using the ID of the first, all is going well, except using the software. He always says "your trial has expired! Using the ID of the second to make same duration does not work... I can't download the right version. Free trial only. Pleasehelp me. I'm desperate.

  Hi kimmok51975897,

  I will recommend you to contact our customer service team to get this fixed number. Follow this link Contact Customer Care, sign in using your Adobe ID (under which you subscription) & check on "still need help? Contact us' button.

  Kind regards
  Nicos

• How can I download Adobe Acrobat Pro DC since I was eligible for the purchase of teaching Adobe products?

  How can I download Adobe Acrobat Pro DC since I was eligible for the purchase of teaching Adobe products?

  Being eligible doesn't mean you can use the program... you first need to make a purchase

  Adobe in education... Start here https://creative.adobe.com/join/edu

• Purchase of a new laptop computer - need to transfer the software Adobe Acrobat Pro 10

  Buy a new laptop soon and the need to transfer the current Adobe Acrobat Pro 10 Portable software to a new (bought July 2012); is it possible through the cloud at all?  The new laptop is not a CD slot - Acrobat Pro 10 is on a CD.  I have the serial number and the details.  What options are now available for the transfer of this?  Thank you

  Please download Acrobat pro 10.

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html

  Concerning

  Stéphane

• How do reinstall you Adobe Acrobat Pro only to the student teacher CS6 purchased package online?

  My Adobe Acrobat Pro opening stopped.  I have to reinstall.  Is it possible to reinstall only this program and not all CS6 student teacher that I bought?

  When you install the suite you can choose/Undo the programs you want installed/not installed.

• Problem reinstalling Adobe Acrobat Pro XI

  Failure of hard drive of my MacBook Pro & I downloaded after getting a new hard drive and tried to reinstall Adobe Acrobat Pro version XI full that I purchased in 2014 but it gives me a window titled update the number of series & indicates that my serial number is valid and asks me to select a product from a drop-down list. The only problem is that Adobe Acrobat Pro XI is not listed in the drop-down list. Help, please. Thank you.

  It shows the message that you have found that you install using an upgrade license.  The version that you choose in the list must be the older version that you upgraded, and then you will need to provide the serial number as well.

• Installation of Adobe Acrobat Pro XI on PC Windows 10 - Patch problem

  Hello

  A quick check of my Adobe account reveals that I purchased Abobe Acrobat IX (9) Pro in 2010, and then either purchased or upgraded to XI (11) Pro level in 2013.  These were installed on a PC running Windows 7.  I recently bought a PC running Windows 10 / 64-bit and want to reinstall Pro XI.  I did a fresh download of the installer Pro XI.  However, when I tried to install it, I get an error message saying "this patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. "Can someone help me solve this?  Some things to note:

  • I'm not sure if the XI (11) Pro in 2013 was a completely new software package or just an upgrade of the IX (9) Pro software.  If the latter, I should install IX (9) first Pro?
  • I am currently using the Microsoft Edge browser that comes with the PC running Windows 10.  I don't know if it meets the conditions for the installation of XI (11) Pro https://helpx.adobe.com/acrobat/kb/system-requirements-acrobat-family-products.html.

  Thank you

  Unfortunately, it did not work.  I opted for a subscription to Adobe Acrobat Pro DC which has installed without any problem and seems to work correctly.