Purchase backlit keyboard of Non-Dell - having problems

Recently, I buy a laptop Dell 15 3558, great touch screen case and many additions. One thing she didn't was a backlit keyboard, so I went and bought a (refundable) non Dell keyboard backlit on Amazon.

I know that a backlit keyboard has 2 connections, one for data and one for the light. When I opened my laptop the light connector was something trendy (don't know how). I advanced and unplugged and plugged my new keyboard backlit non dell... Here is what happened.

1-main Board informed and worked.

2-back light never stops, even when you stop always on sound. (The Windows Mobility Center doesn't have even a keyboard function.)

3 - laptop will not start unless I unplug and reconnect the laptop again.

Any ideas what going on?

Finally, Dell made a backlit keyboard, which would be compatible?

Hi MOEMAYA,

This system model is not designed to support a backlit keyboard and so there is no backlit / deactivate the toggle function keys as seen on others not models - see specs here - http://dell.to/2gryrMy

The backlit remains on when the system is turned off and disconnected the power adapter?

Update the BIOS - http://dell.to/2h6A06p - restart the system and check.

If the problem is not resolved, so I suspect a problem with the installed keyboard.

In this case, you must reinstall the original OEM Dell keyboard on the machine.

Also, please click my username DELL and write me a private conversation with the serial number and your name for the records.

Let us know if you have any other questions.

Tags: Dell Laptop

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