Purchased the software Acrobat Pro AM. Need quickly to remake PDFs that require immediate attention. It tells me to download, log in, turn on, and I'm doing everything it still does not. I would like to cancel it. I need something that works!

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  How can I install CS5 on a replacement/new laptop? I paid full price in 2011 and the key (and it appears in my Adobe account under products), but it was a downloaded product and I can't find a download of this online version and my key does not work in CC.

  Your key does not work in CC, this is a newer version and would require a new purchase.

  Downlaod CS5 here.

  Download the CS5 products

• Re installed the software Acrobat Pro XI. Serial number is not valid.

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• What else do I need to purchase the full Acrobat Pro subscription?

  I tried to buy Acrobat pro, but bought the creative cloud so I would have access to all adobe software to create PDF files in a position to fill. I paid for a pack extra pdf and I don't always have full access to acrobat?

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  Creative cloud includes Acrobat Pro, unless you are on an incompatible system like Vista. Pack of PDF isn't Acrobat and does not affect it.

  You say that you did not have full access to Acrobat - have you tried to install it?

• Just downloaded so far of firefox and now it does not open

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• I would like to cancel a subscription to Premiere Pro program. I can't support Adobe in Russia, it does not work. Please, help me to solve this problem

  I would like to cancel a subscription to Premiere Pro program. I can't support Adobe in Russia, it does not work. Please, help me to solve this problem

  Hello

  Please refer to l https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

  or

  Contact our support here Contact Customer Care

  You can follow the screenshot as below

  

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• I downloaded the software and I bought Adobe Acrobat. Whenever I want to open a PDF with Adobe, a screen appears saying that the trial period has expired and I need to buy the software. I purchased the software and downloaded on my calculation

  I bought Adobe Acrobat Pro and I downloaded the software. Whenever I want to open a PDF with Adobe Acrobat Pro, a screen appears saying that my trial period has expired and I have to buy the software first. But I bought and downloaded. I don't understand. Can you help me?

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• It is impossible to download software Acrobat pro dc because the "failure of the http request. What can I do?

  It is impossible to download software Acrobat pro dc because the "failure of the http request. What can I do?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I am owner of the XI Acrobat pro license. I have the new computer. My old computer is destroyed, I'm not able to unregister licens her. Could you, please, renew my license on my new PC? Pavol Tibensky, Slovakia

  I am owner of the XI Acrobat pro license. I have the new computer. My old computer is destroyed, I'm not able to cancel registration of the license of it. Could you, please, renew my license on my new PC? Pavol Tibensky, Slovakia

  Hi pavolt60172321,

  Please try to download the application and activate it.

  If you encounter a problem, then you can contact customer service.

  Make sure that connect you to your Adobe ID, under which you have Acroabt license and choose the product in the list.

  Then select chat or call option under "still need help? Contact us. "

  Let us know if you need additional assistance.

  Kind regards

  Meenakshi

• Hello, I would like to cancel the membership: the photographers creative cloud Plan (annual plan).  Please help Caroline

  Hello, I would like to cancel the membership: the photographers creative cloud Plan (annual plan).  Please help Caroline

  https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• I bought the software Acrobat reader pro plan, but I am still unable to protect my files? How can I protect my files when tools only allows me to add them?

  I bought the software Acrobat reader pro plan, but I am still unable to protect my files? How can I protect my files when tools only allows me to add them?

  Hi yaritzab46986362,

  If you purchased a plan from Pro to Adobe Acrobat Pro DC, you need to use to protect the files.

  I guess what you have opened is Adobe Acrobat Reader DC which is a free application to view and print PDF files.

  If If Acrobat Pro DC is not installed on your machine, you can download it here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  Thank you

  Abhishek

• Hi, I've alerted to creative cloud for windows. I bought a mac, so I would like to cancel the one for windows and Mac. "Subscriber." Any idea? I looked everywhere on adobe, but I can't find. Thanks a lot for your help!

  Hi, I've alerted to creative cloud for windows. I bought a mac, so I would like to cancel the one for windows and Mac. "Subscriber." Any idea? I looked everywhere on adobe, but I can't find. Thanks a lot for your help!

  There is no need to cancel one for Windows since CC subscriptions are not platform specific.  Your subscription allows you to use it on Windows and Mac computers, so just install Mac on Mac files.

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

• I don't have serial number to activate the software acrobat X 1 pro. How can I get the number?

  I don't have serial number to activate the software acrobat X 1 pro. How can I get the number?

  Hey johnt92241602,

  I have checked with your account and could see that you have purchased an annual subscription for one year.

  There is no need for a serial number to activate Acrobat subscription.

  After you install Acrobat XI pro, all you need is to log in to adobe.com with your Adobe ID and password to activate the software.

  Kind regards

  Ana Maria

• I have Acrobat Pro Dc on a MacBook, but I have to change my computer and I need to transfer the new Acrobat Pro Dc. How to do?

  I have Acrobat Pro Dc on a MacBook, but I have to change my computer and I need to transfer the new Acrobat Pro Dc. How to do?

  Hi marcop43497320 ,

  Please see this link for Acrobat Pro DC (subscription) to download:- Download Adobe Acrobat DC (DC) | Company or VIP

  (With serial number then):- download Pro or Standard versions of Acrobat DC, XI or X

  I would like to know if it works.

  Kind regards

  Christian

• I have uninstall it by accident with Adobe Acrobat PRO DC with third party software.  Now I can't install Adobe and creative cloud does not load apps.  How a fix it?

  I have uninstall it by accident with Adobe Acrobat PRO DC with third party software.  Now I can't install Adobe and creative cloud does not load apps.  How a fix it?

  Hey bellmarg,

  Please uninstall Adobe CC using this cleanup tool use the Adobe Creative Cloud cleaning tool to solve installation problems, restart your computer & reinstall it using this link Adobe Acrobat Pro DC: PDF Converter, convert PDF files from anywhere.

  Let me know how it goes.

  Kind regards

  Nicos