Re installed the software Acrobat Pro XI. Serial number is not valid.
I had to get a new computer and I have re installed my software Acrobat Pro XI and I'm trying to activate it, a message saying that the serial number is not valid. I have the disc for the original installation.
Error: "serial number is not valid for this product". Adobe Creative Suite
Tags: Acrobat
Similar Questions
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I get the error message that my serial number is not valid...
I had to uninstall acrobat adobe 8 and trying to reinstall, I get the error message that my serial number is not valid.
Hi Owen,.
Following link might help: https://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
Kind regards
Rahul
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New portable Win 10 downloaded Adobe Acrobat Pro 9 serial number will not activate product
Adobe Acrobat Pro 9 Pro Extended running on laptop with Win 10; bought the new laptop and you also want to perform there. Found and downloaded Adobe Acrobat 9 Pro and serial number will activate not product
FOUND THE SOLUTION ON THIS FORUM:
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I don't have any idea what I'm doing with this. Here is my discussion with the Customer Service:
NGO: Hello! Welcome to the Adobe Customer Service.
NGO: Hi Mary.
NGO: I understand you get invalid serial number, I'm good?
Mary Vance: Hi
Mary Vance: Yes
NGO : Please provide me with the serial number, s Mary.
Mary Vance: I gave my serial number here
NGO : Thanks for the serial number.
NGO : Please let me 2-3 minutes to check your serial number.
Mary Vance: no problem
NGO : Thank you.
NGO : Thank you for being online.
NGO : I would like to inform you that the server for CS2 products have been closed by adobe since then you are not able to install the product.
NGO : However, I'll give you the link to download the CS2 apps. Please visit the following link.
Mary Vance: This will allow me to reinstall Photoshop?
NGO : Yes, s Mary.
Mary Vance: ok... What is that link?
NGO: Please click here to download.
Mary Vance: thank you... try now
NGO: You're welcome.
NGO: I will also give you the link for more information regarding the installation of CS2 products.
Mary Vance: the download has nothing about the installation
NGO : Please click for the information.
NGO : I'm sorry for the bad link.
NGO : Please click here to download.
NGO : The link 3 is for downloading Photoshop CS2.
NGO : Were you able to view the download link, Mary?
Mary Vance: this file in this download is supposed to help me?
Mary Vance: the first and the 3rd link were the same
Mary Vance: When you try to load from my software, I get the message saying that my serial number is not valid. All I need is a serial number that works. Is that going to be possible?
NGO: Mary, Adobe has disabled the activation server for CS2, Acrobat 7 including applications and 3 the hearing, due to a technical problem.
NGO: So you will need to download the software from the link above.
NGO: I know in what OS you are trying to install the software?
Mary Vance: the link sent me to a CS2 aid package
Mary Vance: Windows 7
NGO : I'm sorry, you will not be able to install CS2 on Windows 7 because it does not support the CS2 version.
Mary Vance: I got on here for a few years... why all of a sudden it would not work? Illustrator is great.
NGO : Okay.
NGO : You can try to download the software.
Mary Vance: was the original link that you sent me guess for me to download Photoshop?
Mary Vance: , I tried and got the message that the serial number is not valid. Is it possible to work around this problem or do I throw it?
NGO : I know if you have uninstalled the product.
NGO : ?
Mary Vance: I uninstall Photoshop only. Then I tried to reinstall Photoshop only and received the message on the serial number.
NGO: I check and see that there seems to be a technical problem, I ask that you please send your query to the forums so that you will be able to get resolution of our expertise and I'll give you the link to visit the forums.
NGO: Please click here to visit the forums of.
Mary Vance: I guess I'll try this.
NGO: Yes, please.
NGO: Is there anything else I can help?
Mary Vance: I do not see where you helped me with that yet, so I guess not!
NGO : I'm sorry for the inconvenience.
NGO : Thanks to contact Adobe. We are available 7 days a week, 24 hours a day. Bye!
Any help would be appreciated.
What exactly did you download? This should be the right file: PhSp_CS2_English.exe
Disc 1 is the creative suite not the stand-alone photoshop
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Recently, I changed my desktop PC configuration and unfortunately I can not activate my serial number CS6 Web & Design on this subject - I get the message "serial number is not valid" when you try to activate it. I have an active installation on my laptop, but I don't want to remove it and I should be able to have two computers activated with my serial number. I disable the product on my old desktop PC, so it is no longer bound to it and activation should be free.
Any help or should I wait for tomorrow and use the chat?
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
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Series Activation error "serial number is not valid for this product".
I have Photshop CS5 Extended edition, but when I try to activate the key it comes up with the error "serial number is not valid for this product". The product has been activated twice before, but the installation does not come with the error "serial number is already in use" or something similar. Any ideas on how to solve this problem?
Hi Dynamikzz,
According to the error message you received "Serial number is not valid for this product", please follow the help as document below:
Error "serial number is not valid for this product". Creative Suite
Where you received the error message "Serial number is already in use", please follow the thread below the number of activations of Adobe CS5 applications is 2:
Re: problem with serial number
Kind regards
Sheena
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Disabled-Adobe Acrobat 9 Pro on old PC. Implementation error when you try to install the new PC. "Invalid serial number."
Please see the following documents.
Let us know if that helps.
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I had to replace the hard drive on my computer and lost the installation that I pay every month for. How to install the Adobe Acrobat Pro XI on the computer again?
You can download using any one of the 3 methods.
But if it's XI Acrobat Standard, only the first step will work.
For Acrobat Pro XI, you can use one of the 3 methods.
1)
Sign in to www.cloud.acrobat.com
Then sign Adobe ID and password, and once logged in, click on the Acrobat button, it will provide you download link.
2)
You can download Adobe Creative Cloud applications:
https://creative.Adobe.com/products/creative-cloud
Reference: download, install, update or uninstall applications
3)
You can download it from Acrobat Pro XI of direct download link.
During installation, select the optoin: installation using the serial number / subscription.
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New Acrobat XI Pro said that my serial number is not valid. I typed exactly as it is on the box. It was new/never used. Help?
Serial numbers are not ON the box where anyone can see and fly
Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.
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Hello
I had to reinstall Windows 10 and also re - install Creative Suite 5 Design Premium and Acrobat 9 Pro. The serial code for Creative Suite has worked, but Acrobat 9 Pro is showing my serial number is not valid. He installed before and I was wondering why it will not re - install.Hello
You can check the serial number by visiting the following link.
Find the serial number of your Adobe product quickly
However, Acrobat 9 is a very old version, not tested on Windows 10 so it might create some problems due to the incompatibility, although she accepts the serial number.
The only versions tested on Windows 10 are XI Acrobat and Acrobat DC.
It is recommended to switch to the last DC of Acrobat.
Concerning
Sukrit diallo
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Hi, I tried to download Photoshop CS5 on new Macbook but received message: this serial number is not valid for this product. Previously, it has been installed on the PC.
Purchase http://www.adobe.com/in/products/photoshop-premiere-elements.html
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Hello
I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.
The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).
I have the serial number with me if you're Adobe and contact.
Thank you
Susan
Hi again,
- Looks like you have some issues causing third-party plugins installed here.
- Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
- Check this thread for more details-
Concerning
Rohit
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My old laptop is dying. When I tried to install Photoshop elements 7 on my new laptop, he told me that the serial number is not valid. It's the same number that I used before. What gives
I think that this program is covered in the link below
CS2 (or earlier version) activation server has disappeared, then read below
You MUST use the special version and the serial number on the page, not your original drive or serial number
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
NOTE that CS2 will not install on a Mac "modern", and when you install the special version of the PPro2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select Windows XP compatibility in the popup of option
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I tried to install my ps cs6 on my new computer, after I entered the serial number, I got the massage, the serial number is not valid
Installs on the Photoshop forum.
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13 things on PC and he was also on an old laptop which is now destroyed - when trying to install the new laptop receiving message - serial number already in use by maximum permitted computers - HELP
You will need to contact Adobe directly. Work your way through this document. Try to open a chat session.
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