Qosmio F60 - hibernation of freezing and problems starting

Hello...

The problems started when my computer goes into hibernation mode and when I press the power button to launch once again, it remains frozen.
I then press the switch to turn on it works again.
Option just to start normally or in safe mode.
Either way comp freezes in the middle of loading and I must push the switch down to the Tower model

Then the new restart msg saying there is a problem in the start menu and asks me if I want to solve the problem
I click Yes and a number of things have happened several times:
(1) computer sets and loads normally
(2) computer says he can not solve the problem and continues to load correctly
(3) the computer freezes in the middle of loading or during the process of setting
(4) computer sets and restarts but crashes in the middle of reloading

I often have to go through this time half a dozen before I can load normally

either way my norton antivirus has been come with messages saying I need to reactivate (my subscription is not exhausted) or an error has occurred
have done a full virus scan - none found

is this a virus problem? I do a system restore? any other advice?
help much appreciated

Hi kkle4,

You use the preinstalled version of Windows 7 in Toshiba? I can t find any information in your posting on OS :(

Otherwise I agree with Akuma and you should check the BIOS version and probably an update would be useful. Before you begin to update of the BIOS here are some useful tips:
-Close all running programs (also, antivirus, firewall, etc.)
-Make sure that you are logged on as an administrator
-Unzip all files from zip archive
-Connect the AC adapter before you can update the BIOS and make sure the battery is fully charged

Tags: Toshiba

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