Quality of Mitsubishi fails completely my expectations

My Mitsubishi LT-46249 failed after 3 years with a bad sign: he developed the stripes vertical and mottled green to black. Mitsubishi does not care that their TV "top-rated" has lasted only 3 years because I didn't have an extended warranty. I will never buy their poor quality again TV and I told them Yes, not that they supported. Which is similar to the LT - 46249 Sony TV? I need a replacement.

Thank you for your interest in Sony TV.

You can buy the last TV KDL-46EX645, which has additional features like built-in Wi - Fi, DLNA, Yahoo widgets, entry PC etc.

http://store.Sony.com/webapp/WCS/stores/servlet/ProductDisplay?langid=-1&SearchType=search&StoreID=1...

To view a range of TV models available at Sony, click on the following link:

http://store.Sony.com/c/TVs-led-LCD-3D-TV/en/c/S_Televisions

If my post answered your question, please mark it as "acceptable Solution".

Tags: Sony TV

Similar Questions

  • iTunes update errors with the following message appears: there is a problem with this Windows Installer package. A program run as part of the set up did not complete as expected.

    iTunes error update

    I am trying to install an update to iTunes on my laptop and find the folowing part-way through the installation error:

    "There is a problem with this Windows Installer package. A program run as part of the set up did not complete as expected. Contact your provider to support personal or package. »

    I got iTunes for 3-4 years now and have always been able to install updates successfully, so don't not sure what is the problem.

    I tried msconfig and changed the boot process, so it includes all of the non-Windows elements, as suggested on the Microsoft Web site, but that has not worked.

    Can anyone help?

    Thank you

    The instructions were to contact the vendor of the package. This isn't iTunes, Microsoft.

    Ask the question in the Apple Forums:
    https://discussions.Apple.com/index.jspa

  • Windows Installer error there is a problem with this windows package install. a program run as part of the set up did not complete as expected "during the installation of Itunes

    Original title: problem WIndows Installer to install the latest version of i tunes

    When I try to install the latest I tunes version 10, I get a message "there is a problem with this windows package installer. a program run as part of the set up did not complete as expected "the downloads version, but will not be installed."  How can I fix?  I have an earlier version, but I need to update to use my i pad.

    Hello

    You can try the steps of troubleshooting provided in the link below and check if the problem persists.

    Problem installing iTunes or QuickTime for Windows

    http://support.Apple.com/kb/HT1926

    To get help on the issue, you can get in touch with support for ITunes.

    http://www.Apple.com/support/iTunes/

  • Why fail completions of google search box?

    When I type a query into the google search field, suggested completions are listed in a box that opens up under. But when I click on one of them disappears from the list, and I find myself with the characters I typed.

    Known issue with the extension of the Google toolbar.

    http://www.Google.com/support/toolbar/bin/static.py?page=known_issues.cs

    If you use the top / down arrow keys on the keyboard, you can navigate the menu drop-down, then use the Enter key to select the highlighted item.

    This is the best suggestion I have, not the developer fix this problem (and others).

  • I was signed up for a VIP contract in the segment of commercial lot (instead of Government) and I need to cancel and get a refund. Customer service failed completely and repeatedly help, where should I go next?

    I manage the licenses for a local public body, last March, I needed to purchase subscriptions of Photoshop on behalf of my colleagues - they have received funding to pay for 2 years paid for 2 users. I ordered 2 subscriptions directly with Adobe and, after a few issues quickly resolved with the agreement of VIP, my users were running (actually that one user, as else the subscription has never been used).

    In November, my existing user wanted to update their Photoshop to the full Suite of creative Cloud and needing another Acrobat and InDesign user. I approached my LAR usual for a quote and given our VIP number, only to be told that the number belonged to an agreement for the Commercial market sector, not the Government. Note that fresh Adobe less under Government that under Commercial, so I paid more than I should have and I thought it is more equitable for Adobe to refund the difference and convert the above agreement or cancel it and put in place a new. I was not asking for a full refund (including the yet unassigned Photoshop), just the extra we should never have been charged.

    Because I couldn't quickly a solution through the Adobe customer service team, and my attempts to contact the seller who handled the initial order has not responded, my LAR put in place a new agreement of VIP under the Government sector and sold me the required subscriptions.

    I turn now to the end of the first year of the initial agreement and despite several attempts by me to get a resolution from Adobe (usually ending with "I'll call you back" - who never happened), I just got an email telling me my case has been resolved and closed.

    Is there anyone or anyone can help me before I have to send the question to our Legal Department?

    The problem has been resolved, case # 0217945255

    Please do not hesitate to let us know in case of any problem.

    Concerning

    Stéphane

  • Java, completely broken on 41.0b1 x 64 (Win 7 Ultimate x 64)

    After the last update of this beta java version failed completely. I noticed when I tried to access a secure site which uses a Java plugin to start a remote desktop. At the start, he should ask if I want to run the Juniper configuration Applet, which is a Java applet. I do not get this over on 41.0b1.

    I have a machine running 40.0 and backup comparing production and the backup machine that I note that the 41 update has removed several addons including the Java Platform SE 8 U51. On the backup computer running 40.0 site working properly and the following java work properly test sites.

    Resettlement of Java did not set it and starting Firefox mode safe does not set it. The site was already quoted in the modules and popup exceptions.

    Trying to check Java https://www.java.com and www.test-java.com that shows that Java is not installed or activated when, in fact, it is - it is now completely blocked in Firefox.

    I cannot stop the automatic update to 41.0b1 on my backup machine, and once that had passed that Java was too broken on this machine.

    Some security is good, but at this rate I might as well turn off the PC for total security!

    Any ideas?

    1. the update seems

    It's a matter of 64-bit, because mozilla has decided to only support flash in these versions...
    https://wiki.Mozilla.org/Firefox/Win64/meetingarchive#Clean_Slate_Approach

  • G20: Deliver low quality - a Tuner or a MCE?

    Hello
    I have new Qosmio G20 I tried for awhile.
    During the recording of TV programs on the hard drive, I must say that the quality is not as good as expected (VHS quality).

    The recording quality is set to high (possible bes in MCE).
    I also burned CD and tested the quality on a DVD player
    display the image on a plasma screen Pioneer XDE-436.

    Not good!

    The quality of the tuner built (analog/digital hybrid) is not as good? (TV signal really ok - cable TV). Or MCE limited somehow?

    BR Lars

    IM of the opinion which is a receiver of low quality that I have problems to pick up channels whearas my other digitial tuner box provides a picture perfect around my house on other equipment

  • Could not restore Windows 7 after Windows 8 Preview - TM2 version have restore DVD, always fails.

    Hello!  I'm about out of ideas on how to resolve this, so I'll do a summary of what I changed with the machine and then further troubleshooting details on.  The hp touchsmart PC portable individual I is a TM2-1079 cl, product number: WA812UA #ABA.  I got it for the length of 2012, I bought it used another person about 1 year ago now specifically to play with Windows 8, before his release.  Regarding materials real age, I can tell from the warranty information that it was made at the end of 2009, he stated the warranty period was from January 2010 to January 2011.

    Okay, so my story with the OS change goes:
    -> Bought this TM2 in early 2012, ran the recovery partition to wipe it clean from the previous use of owners and he went perfectly well, then a Windows 7 clean installation as if it were new.  I had also made use of an Acronis True Image 2010 boot disk to a hard disk image of the three than other recovery partitions (although I do not understand the freshly installed windows partition 7, thought it wouldn't matter if the recovery could do it's thing right?)
    -> A few days later, I loaded the second of the three Preview versions for Windows 8 above (Customer Preview build I think).   Everything worked well and it doubles starting between the two without problem, as far as I know, the only real made amounted to convert the main partition that Windows 7 was installed on an extended partition and splitting of existing Windows 7 partition everything also 50-50 indoor and extended partition.  She had also replaced the Boot Manager / bootloader which was there before, but once again not surprised.
    -> When the build of the Preview version was released over the summer I did an update from inside windows 8 and all seemed well again.  Change between builds two preview has developed a problem where I could not stop windows 8 without a handful of error boxes poping up to the top, but I'm pretty sure that was unrelated.
    --> More recently about time thanksgiving, I decided to give the laptop to a family member with an archiac office who has had problems and updated factor of old general who in fact does not.   This person is quite unfavorable for change so that everything "Win8-vs-what people are used" comes into play.   I decided to erase the TM2 clean to the BONE it comes with.    Here's where I'm stuck now:

    => Before doing anything I did a just incase, glad I did another true picture of the HARD drive.
    => I have tried F11 to load the recovery partition to see that, because of the bootloader be tampered with by Windows 8 it is really not to the HP recovery partition more while it is still on the hard drive.
    => Captures the image of hard drive since the beginning of the year with the partition recovery on it until windows 8 hit the machine, cleaned the hard drive completely, restored the disk image.   I could now enter HP recovery fine but...
    => I got a dialogue mistake right off the bat, saying that the recovery partition could not install and insert me CD 1 of recovery of education software.  Well I never did the dvd myself with the single use burning star when it worked so that is out and I did not buy the disks on the HP support site.   At this point I'm stumped, but why the recovery partition cannot install despite the computer load up in recovering very well.  For example, command prompt in the Windows PE environment is functional and all files seem to be present.   Maybe some checks as the recovery partition is not pirated could have been triggered by hard drive imaging, I'm really not sure?
    => I did then used the image of HARD drive, I had just created before trying it and restored the other copy of the reader (bootloader altered Win8, Win8 version preview, win7, the inaccessible and all recovery partition).   Windows 7 and 8 - RP can still start.   Google a bit on the recovery partition key (F11) is dirtied by Windows 8 and came to find that I had to only salvage value as the partition "Active" so he can start.  Sure, I have to start but I'm running into the same issue, where the real recovery partition loads but now refuses to start the process of restoring without HP dvd.  Because I know that for some it worked months ago I guess that once more, because I ended up restoring this version of the recovery partition it may also declared himself tampered with... great.
    -Online planned what to do a little and then finally just ordered the DVD from HP in December, I had specifically recovery DVD for my model and they weren't from HP directly, not second hand on ebay or another person.  Wasn't really that bad, $16, very reasonable price.  Should be just, legit OEM DVD to use?  Nope...
    => Came the DVD.  Two main recovery disks and a third for applications and drivers.   Start with disk one and he says is formatting the drive how he wants (good, I love it so far), copy all the content of the three disks on the hard drive and starts his reboot and install cycle.    Restarts a handful of times, you can tell that well after the copy of the content of the any disk and installing windows.  You see the logo Windows 7 boot a few times and even the standard background 'prepare your things' which is similar to the Windows 7 login screen.  The screen becomes certainly as far as the driver proper (and others I guess at that time here) such as changes in native resolution for LCD of the TM2 towards the end.
    -Online all of a sudden on the 3rd or 4th (I think) reboot of windows setup begins for a while then said stop, it restarts and it is back in Windows PE installation of recovery again (this time from the hard drive, not the DVD) and says that it has failed to restore and offers to start over from the beginning.

    This is where I am stuck.  The recovery Partition died on me post-Windows 8 and the official HP recovery DVD fail to me (and curiously they you apparently miss you in all stages of restoration windows 7, well after the DVD themselves are are most read from).

    > Question 1: is the "self-destruct" HP recovery partition if he gets imaged hard drive imaging software and restored?  I can confirm mine worked fine and then died after after crossing Acronis True Image.  Another possibility is that perhaps there is a certain ID or the tattoo of the hard disk or specific partitions that was lost when Windows 8 put his recent bootloader into the machine or lost of Acronis?  It's always the hdd oem supplied with the computer, it has not been turned out.
    > Question 2: are there known issues with the official recovery of Windows 7 DVD s for an end TM2 2009 1079 cl?  I also know the recovery of Cyberlink software fix / preinstall disc and tried this with results that were not different in without it.  That said, my machine has the version of the recovery software Cyberlink, I read something as software from 3 different companies for recovery depending on the period of time the laptop was manufactured and sold.
    Reference: [ http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=pv-80183-1 ]
    > Question 3: clearly asked, what now?  Another thing to try or I have to go find a disc of windows 7 RTM and snatch all the zippers of all pilot?  (Quite hoping to avoid this, I'm actually curious enough to really understand what happened here and that will work he answered nothing.)  hehe).

    Perhaps of things this way: some research led me to believe have the WLAN switch off at the beginning of the recovery causes the driver to flip out (and win7 seems indeed dropping dead during the last steps of the installation of the driver) however it is not possible it seems to activate the wireless card 'on' before that point.  Switch do even when active state.   As I have already mentioned the recovery of Cyberlink software patch has no effect on things.   No parts have never been amended in this machine, the original hard drive, the wireless network card, modules, ram ect.   I doubt that the motherboard bios / firmware has never been States machinery, update is revision F.02.

    I have at my disposal:
    Much time, in fact, hense why I really want to know what has happened and do not use the disc of Win7 RTM.
    * disk hard recovery HP before addressed Win8 image machine.

    * disk hard recovery image after Win8 and a little bug, but still bootable Win8-RP.
    * The correct recovery DVD for my laptop HP-directed, ordered recently (December 2012).
    * Enough confidence to play with score editing tools would it be a suggestion, never really used much outside of gparted on discs live linux however.  In view of the current state of the machine there is nothing to lose much more than to risk.

    Sorry for the wall of text!  I love being very detailed!

    I actually had, pretty much on a whim of 'eh, might as well try it' too!

    So I told him earlier that it seemed obvious that most of the recovery completed well, something just kept arye until reset all cycles of the overall configuration process.   Seemed as if drivers were causing a problem because the display driver had obviously just finished installing a few moments before the final restart dead-end.  There was a lot of forum discussions there on different models of HP laptops, who need the wireless card to be placed in 'market' or restore might fail completely, I tried but the TM2 does not really allow you to change the WLAN State of 'off' when the operating system has already recognized (as in bios menus and windows install ", it stays just off even if you hit the switch).

    I decided to try pulling the mini-pcie card out of the machine completely and from configuration on and... It worked!  I had throughout a fresh Windows 7 and he even recreated my recovery partition correctly!

    Check in the C:\SwSetup\ directory after the installation was made, I found all the other drivers and a folder called 'WLAN', which was empty.   I guess that means if recovery is not material, then they choose even not copy the data to a certain device driver.   Because it was not present, everything that's wrong with installing drivers during recovery wireless cards never crashed the recovery all!

    I wonder if there isn't something wrong with the wireless card in my TM2 in all honesty.  I had a problem with it along since I got a year ago in this radius of reception was terrible and if I went that areas of the room of the wifi point he was likely to win.   Having said that it worked then I ignored it before.   Maybe the card is gone belly up and install recovery is not just installation to recognize errors in nonlethal pilot since the WIFI network?  He would fit with other peoples problems when WLAN is turned off as well at least.

    ---

    As a separate note, since the new year I've updated my personal machine (a HP DV6T) for one SSD and (without erasing my old HDD), I decided to try acronis imagery on this cover of machines and other partitions under Windows 7 itself for the SSD.   Of course, the same question appeared, recovery would not launch without the DVD.   Apparently Acronis True Image just cannot successfully restore HP to an image of partition recovery.   I don't pretend to know why but while the real partiton returns through restoration and environmental WinPE is running the effective recovery certainly does not aftering through an image .tib in the case of two separate HP machines.

    ---

    (For googlers who think so), these are two of the three questions, which I came across while doing this resolved and everything that I'm going to worry.

    > Windows 8 Preview mess with bootloaders, breaks recovery, I didn't figure out how to restore it.
    > Do not rely on an image of hard disk from the recovery partition, even if you can restore the partition and it opens to black recovery menu window it can still fail and ask the recovery dvd.  The recovery partition disk imaging is risky!

    > If your HP recovery (partition or dvd, or another) dies near the end of all this and turning on/off WLAN is not helping, try ripping off the mini-pcie for the restore time card and then reinsert once you return to an operating system clean, everything worked for me!  For reference, I don't know what model of wlan card that is exactly, but it's a Broadcom 802.11n adapter (HP alternative number? Not sure) SPS: 593837-001.  The driver will not be C:\SwSetup\ after the installation as the dvd won't copy out but plug in ethernet, windows update finds it easy.

  • Pavilion g6-2278dx: System Recovery dvd kit fails

    My hard drive died and I was able to recover most of the images of the files before it failed completely. The patition of recovery was also damaged and I failed to make recovery disks. I installed a new and bigger hard drive and ordered the DVD and the game to restore disks, three DVD system and a DVD supplement. I insert the first DVD and go through the recovery process, browse each disc it copies the data from them. At the end it shows that it is install files or something like that, however, leaves on take off a few seconds, then the powers of the laptop. After reboot, I get a no os found error. Using another spare drive I can see that files, .swm, have been copied but not expanded, nor was it a windows or a recovery partition which worked. I contacted the support by chat and they said the need for fixed hard drive cable and ship it to them for $358 and they'll fix it. Idont buy which, as I am able to install and run the edition eval 8.1 without problem. I am sure that there is a problem with the DVD but can't find anyway to get a replacement set.

    Hello

    I suggest to try the option described below - at the very least, it will confirm that this isn't a hardware problem, and if successful, will leave you with an activated installation of Windows 8.

    Download the file to Image of Windows 8 on the following link - Note that this Image file is subject to a ceiling of download, you may need to try over a period of a few hours before the download starts correctly.

    https://docs.Google.com/file/d/0B0W9PBigPy94aVJWSndyTFNFMzg/edit?PLI=1

    Use an app like ImgBurn ( Note: you can deselect additional software during installation of ImgBurn offerings) to burn the ISO correctly on a blank DVD - a guide on the use of ImgBurn to write an ISO on a disc is here.

    If you instead create a flashdrive bootable for this Image, try the free app below.

    http://Rufus.AKEO.IE/

    The product key for Windows 8 is encrypted in your bios chip and read automatically during installation.

    Other software and drivers you need can be found here.

    Kind regards

    DP - K

  • Not able to change the plan of the quality during the inspection of reception using the task of ACEM.

    Hi all

    I am not able to change the plan of the quality during the inspection of reception using the task of ACEM.

    Please suggest what to do on the priority.

    Thank you and best regards,

    Piyush Kudawalee

    Hello

    If you use functions much jump, then you must add a new plan of the quality in the settings of jumps.

    Please go to the root of quality > process lots Skip parameters > application process of Skip lot number attached to the elements > go to settings to jump > add plan new collection...

    This will show you the two quality LIMM and Oracle plans. You can add as many plans as you want and can restrict their in asigning to specific jump lot.

    The quality plan is failing because there can be only plan quality attached to jump a lot.

    NOTE: Please indicate the post as helpful or answered if the update has really helped you. This would also bring the wire to the logical conclusion and will be useful for viewers.

    Thank you

    GHG

  • VMotion failed

    I just upgraded a host to 6.0 I was hoping to upgrade all hosts in the cluster, but when I try to move our VM in addition to the newly improved 6.0 host failed

    all my other hosts are on EP4 5.1 - 1612806

    the machine watch vob.vmotion.stream.completion.complete.fail vmware.log] vMotion migration failed completion of water courses draining: invalid parameter

    I think this vmware kb describes the problem VMware KB: after upgrade to ESXi 5.0/5.1 to 5.5 update 3 b or 6.0 Update 1 b, vMotion fails with the error: didn't...

    but the thing is that I have nowhere to move the virtual machine now so I am locked into this environment 5.1 and cant re install 5.1 on our old newly configured host who is now on 6.0

    and I can't turn off the virtual machine and fly over they must stay powered or install a new 5.5 a host as an intermediary to get through to the host 6.0 virtual machine

    So what can I do now that I don't have any other options it seems

    any suggestion would be appreciated.

    Have you tried to go back to the previous version of ESXi with the splash screen method?

    See the following article: VMware KB: revert to a previous version of ESXi

    After that you could you reinstall / update a version pre - U1b 6.0 host.

  • Course still fails if there is any questions.

    I made a captivate course 8 and it is a course with no questions. When I download the course and try it it says I failed. I tried to change the publishing settings. I tried to disable the report and put the pass/fail option to 0%, but they do not seem to work.

    Of course there is an option to put in a question that is always correct, but I think it's ugly and inappropriate to do so. Is there a way I can just disable the report of pass/fail completely?

    Success/failure involved in SCORM, you have a component of quiz somewhere in there.  Otherwise you'd just ask on the end not succeeded.

    Some LMS are skittish on the subject.

    If you want to fudge the pass, just add a button somewhere that the learner must click (maybe towards the end of the course to indicate that they want to finish or to join a different last slide), set this button to get a score reported for the quiz.  Clicking the button will therefore leave the learner and who should meet the requirements of your LMS.

  • Avoid race Conditions, using Variables of network w / RT

    SYSTEM:
    I use a cRIO system connected to a host via ethernet PC.
    One of the parts of my system of cRIO with that I'm having a problem using CAN.

    BACKGROUND:
    FPGA waits for a reading, and when a message is received (U8 table format), he shoves every element in a target-to-Host U8 FIFO.
    RT sees the message in the FIFO, it collects and it integrates an array 2D U8 (in the case where more than one message is received) and adds to a growing range of U8 2D.

    PROBLEM:
    Originally, I was misleading this table 2D to the host computer via a Variable network and display on the façade of the host machine.  This works, except over time, this table 2D-U8 gets huge-especially if I use an echo.

    Ultimately, I want the host to display entire history, but including the RT rewrite this entire variable each time and send them over the network it slows down.

    FAILED ATTEMPTS:
    I expect to change to a queue, but apparently it is accessible by other elements in the host (in this case, the Module LabVIEW RT.)

    Writing an empty array in the network Variable after reading it obviously causes problems of condition Whitneys.

    QUESTION:
    Any suggestions on how to transmit these data to the host without losing data?

    Is it possible to have something similar to a queue or FIFO on the network?

    Thank you

    ~ Andrew

    (There are two routes that you might go: 1) for broadcast continues to the host network streams gives the effect of the queue on the network but it requires something to transmitted data namely hard if you need connect/disconnect your host. (2) stick with static variables, but your RT code will be expected to handle the buffer. For example, you can set up a circular buffer of the last samples n that is written to the variable. Based on what you say, I'd go with 2 though, so he can give that a complete history is difficult.

  • HP Deskjet 6980: windows 10 + HP6980 to print YELLOW

    The driver for the HP Deskjet 6980 for Windows 10 mistranslates colors sent to the printer. It's what I use is the only new driver for this printer for Windows 7/64.

    Specifically, the YELLOW does not print at all - anything this spell either green blue. I tested this feature by printing two versions of color bars. Indeed, there is no yellow printing, and all the Greens are printed blue. And, Yes, I use new color and black cartridges, so no need to ask about it.

    I built a computer completely NEW with NEW hard disks and a clean install of Windows 10/64-bit via USB 3.0 drive. The only two things that the surplus of my old Windows XP system are the printer and the scanner (HP Scanjet 4370) which worked perfectly on XP system. The scanner has its own problems with Windows 10 and the HP Photosmart Premier does not work (but it is a different matter). I downloaded the new drivers for both devices.

    Apparently, from what I read on the site of HP, the printer or the scanner are supported any longer. I consider that very rude and unacceptable, especially since no appropriate replacement printer is available new from HP with good quality that I've come to expect from HP.

    All that said, is anyone know how I can get my printer to print YELLOW?

    Proteus

    Hello

    Thank you for using the HP Forums.

    The Deskjet 6980 is available in the IN-OS drivers.

    Drivers to win 10 In-OS

    Follow these steps

    1. click right on the button start (Windows icon) select 'control panel '.

    2. under "Control Panel", select "view devices and printers."

    3. Select "add a printer".

    4. If he finds your printer (you have your printer connect via the USB port on your computer), follow these steps to install the drivers in the OS.  Otherwise, select 'the printer that I want isn't listed' > next

    5. in the next screen, select 'Add a local printer or network printer with manual settings' > next

    6. Select "use an existing port: ' > next»»

    7. Select HP > HP Deskjet 6980 (HP) (we recommend that you click on "Windows Update" which could make the HP Deskjet 6980 printer (HP) option.  Note that the 'Windows Update' can take up to 10 minutes depending on how fast your speed at wide band is"

    8. click on 'Next' and follow the remaining steps to install your printer driver.

    Hope that helps for printing.

    About your Scanner, you can try this:

    HP extended Scan

    FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

    Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

    Let us know if it works.

  • Problem of reinstallation disk/Pavilion HPE 480t

    Windows 7 Pro 64.  My main drive begins to slow down-, I found that some system files have been either damaged or missing.

    I looked at doing a restore windows to an earlier time - does not work.

    Cannot locate recovery discs I did purchase this machine a year previously, ordered news of HP (but they have worked anyway).

    While the version identifier at the bottom of the computer and on the game discs that they do not work because HP has replaced the original mobo faulty (several months ago) with a different reference number ' TRUCKEE' motherboard. "

    I've invested 1 hour 34 minutes last Friday, another hour & 15 minutes yesterday afternoon, then another 25 minutes when I realized my tech rep was not coming back (I had been waiting on several occasions, but the last was almost a half hour).  Since I received a phone message indicating I could ship it to HP and they would fix it.

    Which is obviously absurd.  They want to send me because they do not know how to solve the problem, it is: someone must match the replacement motherboard with the version ID discs OK and send them to me.  Otherwise, they need to send a new startup with the operating system disc and any HP software was on the machine when I got it (I, of course, fortunately would return the disks I paid with the defective... soon fail completely, hard drive).

    The solution is actually quite simple (as described above).  It's not my fault if they are unable to understand what drives to go with the card mother HP replaced under warranty... and I don't have to be penalized by the need to return the computer, it is a simple 'at home' issue of replacement/repair.  HP has caused the problem not me.

    The I spoke with officials were all very courteous... too much in fact.  Not that that's what I have to pay for, but I expect a little personal interaction.  Felt like I was communicating with robots (as they would read responses standard off the cards enough times that they knew by heart).  I asked to speak to a supervisor... never happened.

    Frankly I think that the subject should have come up at the time where the motherboard has been replaced... relocation records no longer works with the different motherboard.  But obviously someone was asleep at the switch.  I simply don't have the energy (or the time) to go to another couple rounds with tech people 1st line.  If I can't at least speak to a supervisor and I really need a phone number where I can call and expect to receive aid.  To be clear, I don't want to cry about - I want just the problem solved (soon) because I'm wasting time on projects that are coming due.

    Thank you!

    Dregenthal,

    Long story short - Big Dave is correct - information of the motherboard only was not "tattooed" on the motherboard correctly.

    What needs to happen - do you need contact HP and tell them that. Tattoo info are not on the system after a repair, which makes the no usable recovery media.

    That should make the HP - installation service for the motherboard 'tattooed' with the correct information, while the discs you have will work.

    And if you have to - I recommend you ask for a supervisor.

    Good luck

    Bill

Maybe you are looking for