Questionable safety on return esign documents

I would like some comments on what I assume is a case of bad admin.

I received an email from eSign for a document of my trainer. Click on the link, he filled out and sent. He went then to my wife and that's when I noticed something wrong. Any WHO could click on the link and see the half-full doc (ss # and a lot of personal information.) I got it to finish, and once it was complete the link was dead. My thought was "great at info less flee is dead, but I should probably say something to our specialist in.»

Two minutes later, we both received a confirmation email that the doc was ""signed and filed!". In that e-mail was a link to the full document and a PDF attached, BOTH without any kind of password (which means that the link and the pdf file can be opened anywhere).

MY QUESTION: Am I missing something in what the security, or is it a mistake on their part? Is it possible to send the eSign docs who do not have any kind of conditions of security clearance? I consider myself moderately well informed on the front of the tech and the feeling I would have heard something that does not require the receipt to a kind of info of the entry permit.

Answer please! Your comments are much appreciated.

J

Hello Jonathan.

Thanks for sharing your experience. According to the default workflow, the document is sent to the address of e-mail involved in the transaction. Now, if there are requiring form of sensitive information fields, then the sender can hide fields, and when the signer to fill in these fields, they would be replaced by ' *' characters. The sender can recover hidden information by accessing their account E-Sign.

Now about the e-mail signed and filed in having copy of the signed document, the sender can even more protection by applying password to open it. Only the person involved in the transaction receives e-mail for access.

Let me know if you need more information.

Kind regards

-Usman

Tags: Adobe Sign

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