Queue displays error and nothing does not print on HP LaserJet 2100 M PCL6 on Windows Vista - 64 bit

Original title: setting up a printer HP LaserJet 2100 M PCL6 on Windows Vista - 64

I'm having trouble installing my printer HP LaserJet 2100 M. When I connect the cable USB Windows Vista responds with complete installation... However, when I try to print queue displays error and nothing prints. I don't get an error code. Can you please help... Thank you

Hi onelittlekat,

1. do you receive any error messages?

You can try to uninstall the device drivers from programs and features and Device Manager and check the box to remove the drivers for this software and go ahead.

Step 1:

Uninstall the drivers for printer from programs and features

a. click on start

b. type appwiz.cpl in the start search

c. find all the driver printer package, right-click on it and select uninstall.

Step 2:

Uninstall the drivers from Device Manager.

a. click on start

b. type devmgmt.msc in search, and then press enter

c. in find Manager device for the device, right-click on it and select the option uninstall.

After you have uninstalled the driver, download and install the drivers from the link below and see if it works fine or not.

For HP LaserJet 2100 M PCL6 driver, see the link

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ja-45284-16&LC=en&DLC=en&cc=us&OS=2093&product=60650&sw_lang

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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