Quicken 2008 download bank OL-297-A error

My old version of Quicken has allowed me to download my bank details.  Then I was told to update Quicken 2008 as Chase Bank made changes.  Once I did, I was never able to download information from the Bank.  It keeps telling me that it cannot establish an internet connection, there is!  I spent many hours over the years with technical support to solve and what they can do in the end is pointing their finger at someone else.  The error code is OL-297-A.  Sometimes say that there is not an association qw.exe.  I'm not a geek, so I'm completely lost.  Can anyone help in a simple way? Thank you

Hello

Thanks for posting your question in the Microsoft Community!

I suggest you to contact the Quicken Support.

http://Quicken.Intuit.com/support/index.jsp

You can also try the following:

Uninstall, reinstall the application and check the status of the issue.

I also suggest you to turn off the antivirus and check the status of the issue.

Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

If you use a proxy, turn it off and check the status of the issue.

I hope this helps. Please let us know if you need help with Windows.

Tags: Windows

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