Re: How secure cloud creative error message saying: Installation failed and the error message ex20?
I just got this from Adobe support. Close all windows and start with a new browser window. Go to < www.prodesigntools.com >. On the right side of the window, there will be a small box labeled «direct download links» Click on 'New CC 2015' and when it starts to download cancel the download. Then, right-click on the "Lightroom 6/CC" link and open in a new tab scroll down until you find "BOLD" topic "Adobe Lightroom 6/CC direct download links" and then click on the link for the version you want to download, Windows or Mac OS. It's a slow download, maybe 2 hours or more depending on your speed of connection and internet download. When the download is complete, you will need to extract the files and install the program.
It is 22:00 Tuesday evening, and I am downloading right now in the Middle, waiting for results. I would like to hear the techie I spoke with tonight some time tomorrow and I will let him know if it worked.
Seems to me that this should be the method of downloading the program from the beginning, instead of all jump them through hoops and making many phone calls after he did get any help or advice on the site. I've been playing with this for three days and finally have little hope to get the program on my computer. Good luck, I hope this help anyone.
I don't have a screenshot of the error message, cannot find version
Lightroom, I installed now, and my question was not
answer online. I was given instructions by phone and made the
operation after the end of the telephone conversation. I also do not have
enjoy the repetitive requests for confirmation of my post. Kindly
stop asking for more information, I have given you
sufficient data and given an adequate explanation. Thank you.
The game, 09:46, 4 August 2016, Jeff A Wright [email protected]>
Tags: Adobe
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