Re: Satellite C850-B763 - I've lost my original version of Win8

Hello

I have a problem, I bought a Satellite C850-B763 laptop with win 8 pre-installed and suddenly my pc works as normal, I don't know if it is because the virus or there is a windows problem, anyway I had to format my drive, but I forgot that I did not get a victory of dvd with my laptop.

I had to use a win 7 and I want to have windows 8 so is there a way to recover my original Win8 pre-installed?

Thank you

To be honest you have big problem. Please don't get me wrong, but I don't understand why you don't read the manuals s user document and pick up some information about your product. It is clearly described that original recovery image is saved on the HARD drive and you can re-install using recovery option.

Also there is an option to create a recovery media. It can be DVD or USB. This recovery media can be used if there is a problem with the installation of recovery of HARD drive or HARD drive itself. Now you really have a big problem. I presume you didn't create this recovery and after installing Win7 support, you have factory settings and installation of HARD drive recovery is no longer possible.

If you want to have the original version of Win8 to your laptop you must order the original recovery disk. It can be ordered on https://backupmedia.toshiba.eu/landing.aspx

Bye and good luck

Tags: Toshiba

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