Re: validation of the serial number please connect to the internet
I'm having the same problem.
Branch to a new discussion.
Marks73872201 please see in Sign, activation or connection errors. CS5.5 and later, Acrobat DC for more information on how to solve the connection error preventing activation. We invite you to update this discussion if you have any questions about the steps listed in the document.
Tags: Adobe
Similar Questions
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I bought Photoshop Element online 19/01/2015 and have AD015439775 number, but not the serial number. How can I get the serial number, please?
Mylenium
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Validation of my series of 14 elements does not work. The Adobe-meaage is to connect to the internet, and then try again. But my computer is already connected to the internet. What should do?
Thank you for your response. Solved the problem by using the AdobeCreativeCloudCleanerTool.exe tool. PSE 14 works now, but it's a nuisance to install it. Still don't know the cause of the painful installation.
Thanks to all for helping in any case!
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Can someone help me with the serial number please?
I want to install adobe lightroom and it keeps asking for a serial number that all the numbers in the box will not work that also the number on my receipt doesn't work or the other? A red X appears and it won't let me pass? Am I missing something?
Thank you
Nikhil
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I bought PES 14 and cannot validate serial number, please help!
Dear Adobe,
I bought PSE14 online, paid by credit card.
In my account, I received a download for PES 14, begin, download had no problem with the commissioning, I get the screen to validate my serial number received.
When I want to post, I get the message to connect to the internet to validate, internet is available!
It of the message, can anyone help me solve this problem?
mvgr, Matty.
wrong key, I contacted the chat, it connect with technical support, they
all the time, checked several parameters, the problem was the host file, the file has blocked files, after this validation file cleanup proceeded without problem.Thank you cat!
As John Smith, the answer was already in your answer, thank you for this!
Problem solved!
Regards, M.
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Our one month trial period has ended - we have tried to send a request for authorisation sent by our president - the Committee is voluntary, but the mail is always rejected - please help. We bought the package on the net and of course paid for it - this just package can not to lose. The Organization, because it is voluntary and help the tourism operators on the ground with skills in their organizations market, cannot afford to be a member of creative cloud at about R250 per 'package' that is to say photoshop and indesign - R500pm = R6000 per year. We need to get an emergency number: the trial period has expired!
Hello
Please check the help below document:
Quickly find your serial number
In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts
Kind regards
Sheena
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I need a serial number
Which Adobe product you use?
Refer to find the serial number of your product Adobe quickly
Concerning
Assani
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purchased CS2 but lost the installation cd and that you want to install cs2 on my new computer
but the system does not accept my serial number,
already have photoshop ID
any help?
SPIFF
Error: Unavailable activation server | CS2, Acrobat 7, pass a hearing 3
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Hi, I bought for creative suite. But adobe have been double charged for the article and I can't always install the updated release of creative suite...
Please please notify
Hi Dexter Choo,
We have checked your account details, unfortunately, we could not find any active subscription on this e-mail.
Please provide the email in the [private Message] mentioned below so that we can help you properly.
E-mail address:
Last digits of your credit card:
Date on which the prosecution has been validated:
Exact amount:
As the information we need is essential so make sure you send this by [private Message] only.
Thank you
Atul Saini
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Student and teacher license expire after a certain period of time? I know I'm in the correct serial number, but I told myself that is not valid. What gives?
Hello 2minnie,
in this case I load a version of there Products download CS5.5 (no disk) and change it with your serial number as described. See
Read before downloading a product CS5.5
- You need your CS5.5 serial number to complete the installation. Need help finding your serial number?
Connect to My Adobe to find the serial numbers for the products.
Or, see find a serial number. - Make sure that your system meets the requirements for the Creative Suite 5.5 products.
- Having trouble? Get help from our experts in the community.
If necessary and for any other question, click on through http://helpx.adobe.com/contact.html and 'open' Please use the cat, I had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.
Hans-Günter
- You need your CS5.5 serial number to complete the installation. Need help finding your serial number?
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install acrobat 9.0 serial number not valid?
I upgraded my PC and want to spend my Acrobat 9.0 standard my old PC. I downloaded the installer for 9.0 std from the Web site and ran it. He asked my serial number. I enter my serial number shown on my account for my registered software, but it tells me it is invalid and will not let me install. I chatted with support and they have validated that my serial number is for 9.0 std. Why it will appear as invalid when I try to install it on my new PC?
Hi andym,.
Have you installed Acrobat 9 as part of the Creative Suite 4? If so, please see error "incorrect serial number | Acrobat 9 | CS4.
Please let us know if this document hits the mark.
Best,
Sara
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Where can I find the serial number for Sony SRS - BTV5 Wireless Speaker System?
I recently bought a Sony SRS-BTV5 wireless speaker and I am trying to register the product on the Sony Uk site. Where can I find the serial number?
The volume buttons is a flap for the charger and audio, which opens and tip the enclosure on the side, you will see the serial number above connections
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deactivate the license on old PC and activate or unlock the serial number on the new PC
In June 2016, I installed 6 Lightroom on my old PC to get. After about 1 1/2 months, adopted throughout the system and I had to get a new PC.
All the programs have been installed on the new PC also Adobe Lightroom 6. When you start the programthe message that this program or this serial number is still active on another PC.
That the old PC cannot be brought back to lifeI ask you the license on the old PC to turn off and turn on the new PC or unlock.Please help me to aktived my lightroom 6
Thank you very much
Hi Aldos994994,
As you mentioned that you are unable to activate Adobe Photoshop Lightroom 6 you bought. We have checked your account details in our tools and found that it has not been properly disabled from the previous machine, that's why you may receive this error message this program or this serial number is still active on another PC.
Now, we have set your serial number, please try to activate now and share the results.
For later use, we ask you to disable Adobe applications before uninstalling them. You can check the following links to see how to disable applications Adobe and Lightroom CC α covert activate like Lightroom 6:
I hope this helps.
Thank you.
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I have Master Collection 6.0 license I have type the serial number but pops up this message: the serial number you entered is not valid
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
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I just bought a new macbook pro. You try to transfer my CS5 applications for the new laptop, but it asks for a serial number. How can I find my serial number on CS5?
Elias
If you need to find your serial number for a product not creative cloud that you saved before, start by logging into your account Adobe. On the page for managing accounts that appears, all of your registered products and their serial numbers are listed in the section Plans & products. For more information about the location of the serial numbers, or on registration of a serial number, please see find your serial number quickly.
You must install files installation rather than transfer, restore, or copy of a program.
After you download here: Download CS5 products
Please see the instructions to extract the files and install your product.
Alternatively, you can download it here:
http://prodesigntools.com/all-Adobe-CS5-direct-download-links.html
Guinot
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