I bought PES 14 and cannot validate serial number, please help!
Dear Adobe,
I bought PSE14 online, paid by credit card.
In my account, I received a download for PES 14, begin, download had no problem with the commissioning, I get the screen to validate my serial number received.
When I want to post, I get the message to connect to the internet to validate, internet is available!
It of the message, can anyone help me solve this problem?
mvgr, Matty.
wrong key, I contacted the chat, it connect with technical support, they
all the time, checked several parameters, the problem was the host file, the file has blocked files, after this validation file cleanup proceeded without problem.
Thank you cat!
As John Smith, the answer was already in your answer, thank you for this!
Problem solved!
Regards, M.
Tags: Adobe
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You are on a managed network?
- Reset the hosts file:
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- Click Start > run, type % systemroot % \system32\drivers\etcand press enter.
- Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
- Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
- Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
- Save and close the file.
- Mac OS
Log in as an administrator to change the hosts file in Mac OS.
In a Finder window, choose go > go to folder.
- Type / etc.
- Select the hosts file and open it.
- Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
- Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
- Save and close the file.
See the article: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html in the case of other issues.
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