Receive emails telling me to update Adobe Flash player

Original title: Adobe Flash Player

I get e-mails for things that tell me I need to download and use Adobe Flash.  I downloaded it several times and I have it on my computer but I can't open them yet. I get the same message all the time.

Hi oogieb,

When you say that "receive emails for things" do you mean that when you receive emails with video attachments and when you try to open or read them, you get an error message that says that you need to update your currently installed flash player?

If this is the case, you must first check that you have the latest available flash player for your operating system, and that it is properly installed.

Make sure that Adobe Flash is installed.

http://helpx.Adobe.com/Flash-Player/KB/installation-problems-Flash-Player-Windows.html#main-pars_heading_4

If you do not see the flashing red arrow and the version number, then your flash drive does not work. Also note the latest version of flash player available for your operating system at the top of the page and compare it with you currently installed version.

If your flash player needs updating. Download and install the latest version from the link below.

Download Adobe Flash player. (UNCHECK THE BOXES RELATED TO UNWANTED SOFTWARE BEFORE INSTALLING)

http://helpx.Adobe.com/Flash-Player/KB/installation-problems-Flash-Player-Windows.html#main-pars_heading_5

If you're still having problems, you can perform a new installation of adobe flash to see if it corrects the problem.

How to clean install Adobe flash.

http://helpx.Adobe.com/Flash-Player/KB/clean-install-Flash-Player.html

Tags: Windows

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