Recently affected by slow and crashes

Similar Questions

• Recently reset Firefox - slow and crashes. The last pass icon has disappeard, last pass is still ongoing but without icon I can't access it. Any tips?

  Firefox works well now just can't find lost last icon pass after reset

  Try reinstalling LastPass.

  There are other things that need your attention.
  Your system details list shows several Flash plugins.

  • Shockwave Flash 11.9 r900
  • Shockwave Flash 13.0 r0
  • Shockwave Flash 15.0 r0

  You can find the installation path of the plugins on the topic: plugins page.

  • http://KB.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

  You can view the installation folder of Flash player for multiple Flash player plugins and delete older versions of the plugin (NPSWF32) and possibly (re) install the latest Flash Player.

  • (32-bit Windows) C:\Windows\System32\Macromed\Flash\
  • (Windows 64 bit) C:\Windows\SysWOW64\Macromed\Flash\

  You can uninstall the current version of Flash player and (re) install the latest version of Flash.

  You can find the latest versions of Flash player for Firefox on this page:

  • http://www.Adobe.com/special/products/flashplayer/fp_distribution3.html

  See this on uninstalling Flash drives:

  • http://helpx.Adobe.com/Flash-Player/KB/uninstall-Flash-Player-Windows.html

  Note that this will remove all installed Flash drives.

• MacBook Pro running slow and crash

  Hi, I was faced with a slow MacBook Pro two years ago. It was incredible for the first year and I've been making sure to not save files too heavy on that and have only a handful of applications.

  I've just cleaned new (I checked through almost all alone on my files for what I could get rid of) and it of still slow and crashes regularly. It also takes forever to connect. I recently encrypted disc, which seems to have made it is still slower. I use it to edit video and design, but they make crash all the time. He also says that I have 250 GB in apps (that is what takes up the majority of storage), while I only did less 50 GB.

  I back upwards on the time Machine and I was wondering if I should wipe and reinstall, but I fear that the encryption could cause me to lose access to the files, and I don't know if I can simply restore my back upwards or if I should reinstall everything manually. Any advice would be welcome! Thank you

  What exactly happens when it crashes? Is there an error message?

• Premiere Pro CC (V.8.0) slow and crashes during playback

  Question:

  Premiere Pro CC (V.8.0) extremely slow and crashes during playback. My video will not play unless I make (which is not a problem). I made all my clips and try to read. It usually allow me to watch the first time around. After that, the program hangs or becomes extremely slow. I even had a blank green screen pop up on my screen. Sometimes, the program will generate the message "a serious error has occurred" and stop. Other times, the program just locks himself. I'm not under all programs except by email.

  Here is what I tried:

  Cleared all my cache files

  The value of my reading of mercury 'software only '.

  After doing the above, restarted the program and the computer.

  Don't made sure I had no RGB curves effect (as I saw it was a question of other threads)

  Remove all unused images

  Delete all files rendering and a new rendering.

  I'm editing of images requiring a Ultra key. I use a Three-Way color corrector. My video is not even 1 minute long, so I think it would be easy return and reading.

  Here's what I'm trying (I know I need an upgrade - hoped after this client project):

  MacBook Pro 2008

  Processor 2.4 GHz Intel Core 2 Duo

  Memory 4 GB 667 MHz DDR2 SDRAM

  Graphics  NVIDIA GeForce 8600M GT 256 MB

  Software  OS X 10.9.3

  Help! This is seriously slowing my workflow and my project is due tomorrow. Any advice would be appreciated.

  I am Windows but I saved some Mac links that can help

  -Next link says After Effects, but check YOUR permissions.

  -http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml

  -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922

  -more than Mac 10.9.3 https://forums.adobe.com/thread/1491469

  - and https://forums.adobe.com/thread/1507936

  -Activate the user Root Mac https://forums.adobe.com/thread/1156604

  -l' Root user more http://forums.adobe.com/thread/879931

  - and more user root http://forums.adobe.com/thread/940869?tstart=0

• DM4 slows and crashes

  I am running Windows 7 Home premium on my Hp TX sm4-1041 and specs are Intel Core i5 M450 @ 2.40 GHz with 4.00 GB of RAM. When I start windows, the CPU usage spikes upward by more than 60% and the laptop starts running slow and after a while it crashes. I got the windows and also analyzed the system. This happens at idle and when I do any normal work like browsing the web and all that for up to 90-100%. I'm worried because the laptop is only 4-5 months old.

  Help is appreciated. Thank you.

  Hello

  Download and install the Chipset driver from the link below.

  Chipset Driver - Windows 7

  Once the installation is complete, restart the laptop.

  Now, start, open the all programs menu, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Then, click on the Start Menu, click computer, left click Local disk C once to highlight, right-click Local disk C and select Properties.  Click the Tools tab and then click on the button "check the drive for errors.  In the next window make sure that both boxes are checked, then click Start.  Part of this process will require a reboot to check the disk.

  When this is finished, stop the laptop.

  Then typing away to f10 as soon as you press the power button to enter the menu of the bios.  Under Advanced Options or diagnosis tab, you will find the possibility to run tests on the hard drive and memory.  Launch the two tests and post back with the results.

  Kind regards

  DP - K

• Problems with file extensions, Vista is slow and crashes

  Salvation of problems with file extensions...   My computer is very slow and is stuck...

  Hello

  Use the startup clean and other methods to try to determine the cause of and correct problems.

  -----------------------------------------------------

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  Hope these helps.

• V10 is slow and crashes, how to downgrade to v9 for a browser to work again?

  I just got the v10 install automatic update of Firefox. It is now very slow, often hangs for long periods to 100% of the CPU, cannot be interrupted. I can't click on buttons or links for 10s of seconds after loading a page. Now, it is essentially a non-interactive application.

  Decommissioning is not recommended in ordinary situations. Currently with Firefox 10 automatic updates suspended which might be an exception, but if there is an emergency chemspill release you an update, then miss out on that. Advanced users can consider installing multiple versions of firefox, a simpler method would be to install firefox portable 9 as an additional browser to use for the next few days while trying to investigate everything crashes and in the meantime all revised more to upgrade to a newer version of Firefox 10.

  • See install an older version of Firefox
  • Keep also look for info update latest Firefox issues and possibly/forums/contributors/708122
  • Firefox crashes or does not - how to fix
  • http://PortableApps.com/apps/Internet/firefox_portable#legacy
    even if you install portable 3.6 is an additional work supported firefox browser

  change
  
  In fact, firefox portable 9, reasonably; don't not more easily available, as it is now an unsupported version.
  (I also sent you look at Private Message inbox)

• Satellite C50d-A-138 is slow and crashes

  Hello

  I've had my laptop for 2 weeks, but it crashes and is incredibly slow.
  Please help any advice would be great

  Can you please tell us what model phone you have and what you mean with portable guard crashing?

  Each laptop comes with the pre-installed operating system. All the drivers, tools and utilities installed and configured correctly. We do not know what exactly you're doing with your laptop and what software do you have installed also. Perhaps is there some conflict.

  If you are not happy, how your laptop works I recommend you to reinstall the operating system using HARD drive recovery facility. After that make this laptop will be new factory settings. Next step should be the optimization of the OS. Remove the preinstalled software that you don't like or you don't need. Check Windows updates and change the settings for it. Do not use the automatic update option. This can slow down the cell if some updates are downloading and running in the background.

  One last thing: you have created medi of recovery?

• After "critical update" 12/23/11, my computer is very slow and crashes, also will restore the system.

  After the "critical" update that is installed on my computer 12/23/11 my computer started running very slowly, he drove my Norton anti virus, blocking, I am unable to restore the system. any ideas?

  Hello

  1 update you installed recently? (Please mention the number of KB)

  2. which version of the Windows operating system is installed on your computer?

  3. what exactly happens when you try to perform the system restore?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Run the fixit from Microsoft Fixit article and if that helps.

  Fix Windows system on slow Windows performance issues:

  http://support.Microsoft.com/mats/slow_windows_performance/

  Method 2:

  Start in safe mode and check if the same problem persists. If the problem not persists in safe mode, then turn on the computer in a clean boot state and check if that helps.

  Step 1:

  How to start in SafeMode in Windows 7: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

  Step 2:

  Put the computer in a clean boot state, and check if that helps.

  How to solve the problem by running the clean boot in Windows Vista and Windows 7:
  http://support.Microsoft.com/kb/929135

  Note: Once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.

  Method 3:

  Check the installation update and try to remove the updates that you installed recently and then try to remove it and check if it helps.

  Remove an update:

  http://Windows.Microsoft.com/en-us/Windows7/remove-an-update

  And also ensure that there are no pending restart, if there are any pending restart, then restart the computer and check if that helps.

  Hope the information is useful.

• My lightroom is very slow and crashes on Windows 10. Even pictures not loading level. Someone knows how to solve?

  Last week, he continued to become slower. Takes forever to download and develop photos. Then in the middle of work with pictures it crash and ask you to restart.

  Try to disable the GPU acceleration: https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html

• InDesign problems - slow and crash

  I've been using InDesign for almost a year now, and more regularly, it was simply does not. Freezing, slowing to the point of use, crashing without any reason.

  I checked this issue on the forums before, but everything I hear is that I must ensure that I've updated (which I am), and it's a problem... shit.

  Today it fell down about 7 times in quick succession on a movement of simple text box. Now, it seems to be crashing on everything.

  For $50 a month I really expect a good product. More and more, it seems that this is no InDesign. If it was reliable, then Yes, it would be perfect. But I can't have a product coming from crashes regularly and need finger-crossing continued to work.

  I also point out that if I call you or cat (which is not available today, I guess because it's a weekend), so there is no way of contact. It is also impossible to give a feedback. What a circular site! I've been a big fan of Adobe until this began to happen... now I'm not sure.

  Any helpful ideas?

  Please install the latest version of CC 2015.2 (11.2.0.100). Based on the error log you posted I can confirm that this accident is fixed in CC 2015.2. Let me know if it still doesn't work for you in CC 2015.2

• First pro cc2015.0.1 suddenly slow and crash

  Used very well yesterday on a complex project.  I noticed last night that timeline operations slowed, however.  for example, simply move the head of reading and trimming clips.  I assumed it was because I have me adding effects and correction of color to the clips, but today realized that even with everything off, it was slow.

  This morning I did 40 minutes of work and it crashed, I loaded my last point (about 5 minutes before) and PP kept crashing as soon as he had loaded.

  Cleared rendering files to cache & then only restarted - no joy.  Is returned to the previous version (thank God for an incremental backup!) and found it worked for a while, still very slow.

  First now wont even load. It is stuck on "loading host quicktimeexporter.

  I don't have no any material added to my system or updated drivers because it worked 100% rock solid with PP CC2014

  EDIT: a restart to load again, but it crashed very quickly.

  It seems that maybe corrupted workspaces? When I loved the color workspace I have nothing until I have reset it.

  Also the last crash that happened when I tried to customize the color workspace.

  I have an updated driver available, but past experience says that they are often more trouble than they are worth.

  Could it be this?

  I also have a universe of red giant installed, and I am using some of their effects.

  Well, I managed to get vaguel usable again by creating a new project and import the old one in.

  Otherwise I guess I should just it chalk up new version buginess.  Let's hope adobe can get on top of it.

• Computer is very slow and crashes off is not Windows 7 correctly.

  Yesterday, my computer froze to the point of pull me the plug on my laptop. After him have enabled again, I noticed that my computer became very slow. I tried to browse the web with Google Chrome and it takes forever just to get a loaded page. The Shockwave Flash plug accident frequently and whenever I try to browse a web page that uses Java, it hangs for a few minutes and continues to load slowly.

  Chrome is not the only program that runs slowly. All other programs seems to freeze/being slow. I have the MSI CX640 with: 4 GB of ram, Nvidia Geforce 520 M 1 GB, Intel Core i3 - 2310 M 2.1 GHz, Windows 7 Home Premium 64-bit.

  I had a look at the event logs and found a few warnings and errors:

  The driver failed to load the ACPI\ACPI0008\2 device \Driver\WUDFRd & daba3ff & 2.

  Log name: System

  Source: Kernel-PnP

  Level: WARNING
  Event ID: 219
  ___________________________________________________________________________________________________________
  Custom dynamic link libraries are loaded for each application. The system administrator should review the list of libraries to ensure that they are linked to trusted applications.
  Log name: System

  Source: Wininit

  Level: WARNING
  Event ID: 11
  ___________________________________________________________
  Windows Windows (5352): an application to write to the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb" at offset 70025216 (0x00000000042c8000) to 32768 bytes (0 x 00008000) succeeded, but took an abnormally long time (91 seconds) is served by the operating system. In addition, 18 other requests to this file I/o also took an abnormally long time to be repaired since the last post regarding this issue has been sent 30 seconds ago. This problem is probably due to a defective material. For further assistance diagnosing the problem, contact your hardware vendor.
  Log name: Application
  Source: ESENT
  Level: WARNING
  Event ID: 510
  _____________________________________________________--
  Windows detected your registry file is still in use for other applications or services. The file will be unloaded now. Applications or services that keep your registry file may not work properly thereafter.

  DETAIL-

  Register User 8 handles is escaped from \Registry\User\S-1-5-21-1019584894-1960917297-2461571163-1001:

  Process of 2480 (\Device\HarddiskVolume3\Program files (x86)\Steam\Steam.exe) has opened \registry\user\s-1-5-21-1019584894-1960917297-2461571163-1001-cles

  Process of 2480 (\Device\HarddiskVolume3\Program files (x86)\Steam\Steam.exe) has opened \registry\user\s-1-5-21-1019584894-1960917297-2461571163-1001-cles

  2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Intel\Display\igfxcui\3D key

  2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{CEBFF5CD-ACE2-4F4F-9178-9926F41749EA}\Count key

  2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows\CurrentVersion\Explorer key

  2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows NT\CurrentVersion key

  2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts key

  2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{F4E57C4B-2036-45F0-A9AB-443BCFE33D9F}\Count key
  Log name: Application
  Source: User profile Service
  Event ID: 1530
  Level: WARNING
  It took me about an hour and a hlf to type this message as several programs open at the same time causes the constant freezing. CPU utilization remains low and less than 50% of the total RAM is used. I tried to use Timestamp (version MSI system recovery), but the previous backups have been deleted, and I tried to use the system recovery which has a windows installation, but fails in the process. I don't know if these event logs means nothing at all. I would like to help with this issue as it did my computer almost unusable.

  Hello Jleester,

  The warning of error IO error can be caused by a defective hardware:

  Windows Windows (5352): an application to write to the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb" at offset 70025216 (0x00000000042c8000) to 32768 bytes (0 x 00008000) succeeded, but took an abnormally long time (91 seconds) is served by the operating system. In addition, 18 other requests to this file I/o also took an abnormally long time to be repaired since the last post regarding this issue has been sent 30 seconds ago. This problem is probably due to a defective hardware

  I would check with the manufacturer of your computer to see if there is diagnostic tests that can be run on your hardware.

  I also see that Steam.exe is not release handles to your user profile, then I would say you uninstall Steam and reinstall. Event id 1530 is just stating they were unloading the application, steam.exe. This type of errors can cause your user profile is damaged.

  Let us know if that helps.

  Marilyn

• Whenever I have use Bridge to edit photos in camera raw it works incredibly slow and crashes all the time

  Why does Adobe Bridge work so slowly? And why it crash all the time? I have Windows 8.1 and use Photoshop 2015.

  Provide relevant information to get faster answers

  More information you provide about your situation, the better equipped with other community members will answer. Consider including the following in your question:

  • Product number and the version of Adobe
  • Operating system and version number
  • The full text of all error messages
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; amount of RAM; etc.

• My e-mail address is VERY slow and crashes when I click on a message - rpet Mozilla does not. How can I fix it?

  My account email is VERY slow, when I click it it says Mozilla does not.
  It takes anywhere from 30 seconds to several minutes to open a new message or other messages.

  My other account works fine. What can I do to Fix this?
  

  Start * Windows * safe mode with active network
  -win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
  -win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
  - Http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx XP

  Always in Windows safe mode, start thunderbird in safe mode
  - http://support.mozillamessaging.com/en-US/kb/safe-mode

  Problem disappear?
  Just reply to inform us of the results.