recover files

Hello everyone

I want to know if it is possible to recover deleted files, photos, videos on my z3 compact

and how to do it

can I recover my files after resetting my phone?

Thank you

Hello

If you perform a factory reset via settings > Backup & reset > reset data > internal Mark you want to clear the memory, then everything will be deleted and it is not possible to recover the data.

You can also repair a software via PC Companion, who will also reinstall the latest firmware and clear data :
http://support.sonymobile.com/global-en/tools/PC-companion/

In PC Companion, you press start on the support Zone > begin on updating the software of the phone/Tablet > repair phone/Tablet (the blue clickable link in the message) > proceed without going through your device connected to the computer.

Follow the instructions that appear in the program and do not connect your device to this guide explains how to connect.

Tags: Sony Phones

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