Recover the serial number of the account?
Hi, hope you can help me to retrieve my serial number for Adobe Photoshop CS4 Extended - Student Edition. I bought the 14/09/2009 and when I connect to my account it shows that information. Unfortunately the computer (mac) that I had it installed on crashed and I can't get any information about it. All of this has been lost. I did not set up the box with the serial number. Is it possible to recover this account? The invoice # was 19802227, and the order was # 0114871547. I really hope you can help me. Thank you.
Contact support adobe to see if they can help, https://helpx.adobe.com/contact.html
Tags: Adobe
Similar Questions
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My creative cloud subscription ran out. I've updated my contact information. Adobe is deducted from the money, but I can't find the serial number in my account for the product so can't get all running programs. I have the small card, but there are letters and numbers. Adobe doesn't let me put those in the fields of serial number. Is it possible I can get Adobe to help me because I'm paying for something that I can't use.
Hello
Please check the help below document:
Quickly find your serial number
In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts
Kind regards
Sheena
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I downloaded and installed Acrobat XI but cannot find the serial number under my account
Hello
I recently bought the Acrobat from adobe license XI.
I logged into my account and downloaded the .exe file. Now that during the installation process, when I went to check the serial number under my account it gives me nothing?
Any idea?
I think that you normally receive the serial number via your email account. It will appear in your account after save you it. I speak only from my experience as a disk owner however and hear - say in these forums. I've never bought a download.
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A to having my computer wiped clean due to the infection by the virus. To attempt to reinstall acrobat 9, I get a message "invalid serial number", even if it is serial number in my account. What should do?
There is a lot of info at this link. by activating this link, you will see the serial number only works for the exact product for which it was purchased.
That is to say, if buy you acrobat 9 standard, you must use the acrobat 9 std installation files not acrobat 9 pro.
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Lightroom: 5.7.1. 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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How can I download software I added serial number to my account. Lost the disk.
How can I download software I added serial number to my account. I don't have the disk.
When I go to my apps, it lists just them with their serial numbers, but no download link.
I have gleened from the download instructions imply that I can only download apps that I bought online.
What is the point of assosiating the series with my account if I can't do anything wth it? A glorified Notepad?
do not hit notebooks glorified. at least you have your serial number.
If you follow the 7 steps you can dl a free trial here: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
and activate it with your serial number.
If you have a problem dl'g, you don't follow all 7 steps. the most common mistake is not meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).
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Accidentally erased administrator account. How can I recover the account?
Administrator account
I accidentally delete my administrator account. How can I recover the account?
Hi desmondlau,
· Did you completely remove the account?
· Do you have any other user account on the computer?
· If so, is that a Director or a limited account?
Try the following.
Step 1: Try to start in safe mode. Check if you can login as administrator.
Step 2: If you are able to connect, and then create a new administrator account and other changes. Restart the computer in normal mode to see if you can connect.
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Cannot find my serial number on my account.
I bought 3 licenses CS6. 2 win and 1 mac. The victory of two I have already installed, but I'm about to install the mac license. When you are looking for a serial number on my account, I don't see any of my purchases listed anywhere. Can you help me.
Best regards
Stig
Find the serial number of your Adobe product quickly
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
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Try to download on my 2nd laptop,
but I have no serial number. Checking account and no number there. Help, please!
You have posted in a forum of creative cloud. Creative products of clouds have no serial numbers. If you do not ask about a Creative Cloud product then please indicate which product it so that your ad can be moved or managed in the right forum.
For creative cloud...
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
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The serial number for my adobe photoshop elements 11 product recovery.
That do I do?
Thank you if you have a solution
If you have registered the software when you initially installed, you might be able to find it in your Adobe account online.
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Help, please. I try to install my CS4 I bought two years ago on my new mac. I don't have the serial number. is there a way I can get it back?
If you have saved your Adobe software, then the serial number may be available through your online account.
Otherwise, a few documents here is useful information to know how to locate the serial number:
----------------------------http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
http://helpx.Adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-FAQ.html
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Does not detect my serial number on my account, I have my Bill, but no series
Hello
I have a bill for my lightroom. My pc is broken and I tried to reinstall my software but I can't find a serial number anywhere and is not on my account! Help? I got my order number and customer number. What can I do to talk to someone from Adobe to help with what I seem to be round and round in circles.
Helene
Check if that helps. Quickly find your serial number
Otherwise, you may need to contact customer service
~ David
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I got lightroom 5 installed on the pc but reinstalled pc now cannot find the link to download lightroom 5 still once, that it was not the version of the subscription, but the version that I bought from pc world. I went to my account, but it shows that I've recorded, but if I need a series of Adobe key would not save my version of lightroom.
Lightroom - all versions
Windows
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
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Try to download inDesign CS5. When I click on downloads and password I get an error message that says error during the file extraction.
Try to download CS5 from this page instead: Download Adobe Creative Suite 5 products
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Please transfer my serial number in my account to day.
When I went to a CC account tell me to update my information - I did. In the process I lost all my serial numbers. I'm also no longer allowed to log on my old account.
I know it is some kind of marketing ploy to get me to stay with the new CC, but it won't work...
Which is all running things there at the Adobe HQ must be pulled and institutionalized.
I would much appreciate it if you would allow me to access my old serial numbers so that I can return to CS6.
I can help Adobe?... or are you hoping that time will heal my wounds (of the knife that pushed you on my back).It is a forum for a user to just if you know.
That said, you should be able to access your account on the main Web page of Adobe. As long as you saved each version, the numbers will be listed here.
There is no reason to change accounts. You keep the same account and upgrade to CC.
If for any reason, you're on another account. Adobe can fix your old account. It may be necessary to provide your order number found on your notice of receipt or by email on sale.
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I have an Adobe [deleted by Moderator] order number for a 12 month plan.
When I use PHOTOSHOP says my trial version is soon exhausted. But when I connect I need a number of redemption. How can I find my redemption number?
Hello Janet,.
Welcome to the Adobe Forums!
I checked your account and all is well in our end. You don't need any code redemption you Subscriber on June 29, 2014.
If you have problems to launch your Adobe product and was to return to the prompt for a series and/or trial number, please try the following steps:
1 sign out and sign back following the steps:
Sign out, sign in | Creative cloud desktop application
2 delete the OPM.db file:
- Close the creative cloud application.
- Navigate to the OOBE folder.
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE - Delete the file opm.db.
- Launch the creative cloud.
Show hidden files, folders, file name extensions. Windows XP, Vista, Windows 7
Access the hidden user library files. Mac OS 10.7 Lion
3 reset your Hosts file: (follow steps 3 from the link below)
Log, activation, or connection errors. CS5.5 and later versions
Please, let me know how it goes and if the issue is still standing after carefully following the steps given.
Thank you.
Arnaud.
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Can find the serial number in im account Adbobe ID?
Agree, thanks =)
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