Recovery after disaster - 8.6.1 CUCM system

Hello

I'm unable to make a backup of my cluster CUCM, I tried to use FreeSSHd and Titan FTP but I get the following error message:

Failed to contact server. Captain or the Local Agent could be down

I tried to restart the services and also restarted the servers, but I have always the same question.

Kind regards

Mark

Hi Mark,

It could be this bug;

CSCtq70900 - Tomcat and/or key IPSEC store corruption causes backup WA errors

Description

Symptom:
Impossible to save one or more nodes in a cluster
Conditions:
Corruption of tomcat or ipsec keystore
Workaround solution:
Special orders focused on the root, to re - generate the certificates on Pub or compiler
(IE certs tomcat must be produced on a per-Sub base and)
IPSec certs should be produced on the Pub)

Details

Found in 1: (1).
8.6 (1.10000.40)

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Tags: Cisco Support

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