(Redirected) Problems with Customer Service

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• Anyone having problems with customer service?

  I bought LIGHTROOM 4 from amazon.com and did not get a readable serial number.  So far, I was 5 times on chat with support people, provided a proof of purchase and was told that I would receive the serial number reissued within 24-48 hours.  Each time, they fail to communicate with me, as promised. Is the the customer service and support with ADOBE a joke?  I can understand that he had to protect software and follow the measures of protection, but if they tell you they will contact you within 24 hours, then that is what they should

  Display file number of support here on the forum and someone will pick it up. Just give him a day more - important people are not always around on weekends.

  Mylenium

• Problem with password reset link - "there is a temporary problem with the service. Please try again. If you continue to receive this message, try again later. »

  Hello, account Windows Live from my wife was hacked a week ago and has been used to send many spam emails. As a result, his account has been disabled or closed (we are not sure). Whenever she asks to reset a password and a link sent to a different e-mail account, when she clicked it gets this message 'there is a temporary problem with the service. Please try again. If you continue to receive this message, try again later. "She is tried repeatedly, but get the same message. Someone knows how to go beyond that, so she can recover her account? Thank you.

  Hello BBB34,

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

• How to get in touch with customer service?

  How to get in touch with customer service? Twice I had a cat and I would get an answer in the coming days. Never heard a thing! I need an invoice for my accounts but I can't download it. It is said: the customer service contact. But I chatted for 2 times, tried to call, they don't answer the phone. Where is the customer service!

  Hi Regine43b,

  Please visit the following link to get your monthly bill: http://helpx.adobe.com/x-productkb/policy-pricing/print-creative-cloud-receipt.html

  If in case still encounter you problems, please contact support @ https://helpx.adobe.com/contact

  Kind regards

  Sheena.

• Problem with location Services

  MacBook Pro (retina, mid-2012)

  OS X Version of El Capitan 10.11.4 (15E65)

  Processor: 2.7 GHz Intel Core i7

  Memory: 16 GB 1600 MHz DDR3

  Graphics card: Intel HD Graphics 4000 1536 MB

  When I go to the Maps app and click on the current location, I get the message "cards cannot locate current position." Also when I drag the local weather on the notification bar is not find local weather conditions.

  I have ensured that allow location Services is checked under Security & Privacy Preferences. I signed on iCloud and unchecked localization services enable and rechecked it.

  The only time wherever I can run is if I go to the activity monitor and force them to leave the following processes

  com Apple.GEOD (923)

  via (919)

  This will usually get the time to work and show the current location, but it doesn't work sometimes in the cards.

  I provided the date and time is correct and it is synchronized with the site time.apple.com

  When I go to the time zone in the Date and time it shows the city closest to me marked with a blue dot, and if I go over it it says "unable to determine the current location at this time.

  I had this problem since upgrade to Yosemite to El Capitan.

  I would also like to add that, in my house, I have an iPhone more 6s, two iPhone 5s, an iPad (Wi - Fi only) Air and two iPad 2 air (Wi - Fi only) who have no problems with location services.

  I have this problem too, but in my case if I returned to Yosemite the problem is solve, there must be something in El Capitan.

• While trying to use re set link sent in your email, response is "temporary problem with this service, try again later".

  reset the link

  while trying to use re set link sent in your email, response comes back "temporary problem with this service, try again later" it has been like this for more than 1 month since early December!   Help!

  Hello

  ·        What service provider or of the e-mail client that you are using?

  ·        What version of Internet Explorer you are using?

  ·        What operating system is installed on your computer?

  ·        It happens with all webmail or with any what particular webmail?

  I suggest you to follow the link and check if it helps:

  The problems of access to webmail using Internet Explorer

  http://support.Microsoft.com/kb/2483955

  Post back with detailed information on the issue so that we can help you further.

• Wireless stopped working, the error message says "this wireless does not work on this computer ' even if another computer at home has no problem with wireless services.

  My computer stopped working wireless, the error message says "this wireless does not work on this computer ' even if another computer at home has no problem with wireless services.  I've tried everything and my router is intact.  My Protection of Kaspersky flags are gone from green to red and says threats have been detected. What should I do to get back on the wireless.

  original title: Wireless not working not

  Hello

  1 have had any changes made on the computer before the show?

  2. what operating system is installed on the computer?

  Method 1:

  Check the link and try to run the troubleshooter to check if it helps.

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Method 2:

  Try to run Microsoft Safety Scanner for any malware or spyware infection and check if it helps.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

• problem with xp service pack 3

  Hi guys need help with my compguys, I'h a problem increases... I used explorere 6 to give birth to xplorer 8. The question began, then asked me to download service pack 3 for xp. Once thi has been downloaded and installed then the reall problem began, as soon as my computer was done after update, it began to interfere with my wifi connections and lan, wifi is not turning on and the LAN did not work, please tell me what the problem is... I don't know that was the problem with xp service pack 3 Please help me.

  What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?  Who were these applications that run in the background when you installed SP3?

  A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?

  Device Manager and network connections may be blank after you install Windows XP Service Pack 3
  http://support.Microsoft.com/kb/953791

  Device Manager may not show all devices and network connections may not display network connections after installing Windows XP Service Pack 3
  http://support.Microsoft.com/kb/953979

  A Windows XP SP3 computer loses wireless connectivity when it returns to sleep or hibernation, or you receive an error message when you try to put the computer to sleep or into hibernation:
  http://support.Microsoft.com/kb/951447

  Windows XP SP3 on client computers can access the network when some DHCP information are not available
  http://support.Microsoft.com/kb/953761

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• How can I add an ID related when I get this message (there is a temporary problem with the service. Please try again. If you continue to receive this message, try again later.) ?

  How can I add an ID related when I get this message (there is a temporary problem with the service. Please try again. If you continue to receive this message, try again later.) ?

  Hello

  an answer your other thread

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-networking/why-do-i-keep-getting-your-Windows-Live-ID-cant-be/268ff99c-E459-E011-8dfc-68b599b31bf5?page=1&TM=1301396733390#footer

• I just paid my creative service cloud for a month, but there is a problem with the service, is that someone has the same problem?

  I just paid my creative service cloud for a month, but there is a problem with the service, is that someone has the same problem?

  I paid with Paypal, which is linked to my debit card and already wait two days.

  Thanks to the community

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  or

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I want to change my plan of Photoshop at version student creative cloud - can't everyone by live chat and no way to communicate with customer service. Help please?

  I want to change my plan of Photoshop at version student creative cloud - can't everyone by live chat and no way to communicate with customer service. Anyone know how to contact adobe?

  Hi Beansy21,

  Please see the link below to contact customer support:

  http://helpx.Adobe.com/contact.html

  Kind regards

  Sheena

• Problem open attachments in Windows Live Mail "there was a problem with the service Windows Live Hotmail (a matter of temporary network conectivity has nothing to do with your computer)".

  Hello

  In the last few weeks Im facing a problem when I try to open an attachment on my Windows Live Mail Im getting the following message: "there was a problem with the Windows Live Hotmail service (a matter of temporary network conectivity has nothing to do with your computer). Please try again. »

  Please let me know if I have a problem with my email account.

  Hello

  You will need to create a post on www.windowslivehelp.com for questions and assistance in connection with the Windows Live programs and services.

  In addition, take note of the error message that you are referencing, "...". "a network temporary conectivity issue has nothing to do with your computer.

• Problem with Vista Service pack 2

  Like a fool, I downloaded and installed this service pack.  Now my computer restarts.  I spent 12 hours with the technicians MSFT trying to solve the problem, and I still have the problem.  MSFT says the problem with my DELL hard drive.  DELL said that the hard drive is fine.

  I even reinstalled windows - take 3 hours - and I still have the same problem.  I tried to start in safe mode but after loading the files a few dozens, my computer crashes.   I can't to windows to open.  I can't go to my office.  I can't remove this insidious update.

  I can't completely clean the computer I have important files that I'm going to lose.  MSFT and DELL say I need to have a tech shop and have them remove the disc and save my files.  I want to know who will pay for what is not my fault.

  Help, please

  Hello

  One of the easiest ways to remove your data is put the drive in an external USB enclosure and
  Copy the files to a different drive or just use this as an external drive and install a new in your
  computer. Don't forget that looks like the system has problems and I bet it's the hard drive
  drive interface controller card mother.

  Another real possibilities, is that you have a Rootkit that is causing the problem.

  Good luck.

  Rob - bicycle - Mark Twain said it is good.

• Problem with unistal service pack 2 for Windows Vista

  Well, I have a problem with service pack 2, I installed a service pack 2 for 64-bit system. Later, I check my computer and found my system is 32 bit, now I want to uninstall this service pack and install service pack 2 for 32 but I can't do that, because in the final phase, Windows told me, service pack could not be uninstalled.

  What can I do to fix this?

  Transfer your question in the Windows Update Forum, or contact Microsoft SP2:

  https://support.Microsoft.com/OAS/default.aspx?PRID=13014&Gprid=582034&St=1

  Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for SP2 is valid until August 30, 2010.

  Microsoft free support for Vista SP2 at the link above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• Problem with custom "CTRL + &lt;" shortcut in Photoshop CS6 or CC (Windows 7).

  Hello

  I have a problem with a shortcut customized in Photoshop CS6 and CC. It works fine in Photoshop CS5.

  I put the "CTRL + <" shortcut to the command "flatten image." I use it for years, so it's difficult to change my habits of . I saved the shortcuts and everything works fine until I have restart Photoshop.

  After restarting Photoshop, the shortcut is automatically set on "CTRL + &"! I edited the file ".kys" where my custom shortcut is saved, and the file is good:

  	< control type = "static" id = "1141" name = "Flatten image" >
  		< shortcut > Ctrl + & lt; < / shortcut >

  I maybe it might be a problem with the custom workspace that also store shortcuts but this file is fine too.

  I don't really know how this is possible because the files are correct... Photoshop saves this values elsewhere?

  I would really appreciate help with this.

  Thank you

  G.

  Hi people,

  Or is that what I should say hi?

  Looks like you found a big bug.  The thing is, this bug is also bit strange...

  First of all, CNTRL +.< does="" indeed="" change="" to="" cntrl+&="" on="" both="" win="" and="" mac. ="" that="" said,="" this="" is="" only="" an="" issue="" for="" french,="" german,="" italian,="" spanish,="" and="" danish,="" not="" english,="" czech,="" or="" romanian,="" as="" this="" key="" is="" \="" and="" cntrl+\="" is="" assigned="" to="" select="" layer="" mask="" in="" channel="" panel="" in="" the="" later="" languages. ="" i've="" tried="" in="" for="" a="" number="" of="" different="" commands="" and="" the="" results="" are="" the="">

  In addition, however, once I met the problem ONCE on Mac, the app correctly prevents its use again.  Odd.  Windows has no these "belts" for this problem.

  I went ahead and logged a bug.  To be honest, I don't expect that the key (to the left of the W on the French keyboard, to the left of the Z for English) to work as a hotkey in general as it is very dependent on language, but its transformation of< to="" &="" is="" pretty="">

  Thank you

  David