Reinstalled Adobe Creative Cloud, but why am I given only 30 days trial?
I got creative cloud through my school, so I should have full access to all my Adobe apps (ie: Lightroom, Photoshop, InDesign). I had to clean my laptop and everything has been removed. After connecting to Adobe and download creative cloud again, I found that I was able to install the tests of 30 days instead of the full product.
I already made contact with my school and they took contact with Adobe apparently, but there is nothing that anyone could do. Maybe I did something wrong? If anyone here knows how to solve this problem, I need to know as soon as POSSIBLE.
Chelsie salvation,
I checked with your Adobe ID on the forums and I see an active subscription on it.
Please refer to the help below links: ( make sure you use the same Adobe ID / Email ID that you used to purchase the subscription )
Connect and disconnect activate Cloud Creative applications
Adobe Creative Cloud apps back in test mode after 2015 set CC to update
* NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.
Let us know if that helps.
Kind regards
Sandrine Bani
Tags: Adobe
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This is an open forum, Adobe support... you need Adobe personnel to help
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http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
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