Remove the license

Hello

I have 4 licenses, but afterwards, I need only 3. I deleted a user, but the license is still active. How is it possible to withdraw a licence?

Thank you

Emese

Hello clementine,.

and that's why you should ""call to customer support " and it may be necessary, this" ""you have to cancel your existing subscription '. ""

For other questions, click on the http://helpx.adobe.com/contact.html until your arrival at the 'cat'. If it is 'open' (ago opening hours) Please use it, I personally had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.

Hans-Günter

Tags: Adobe

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    I added several images for my first Pro CC project (2015).  The client likes to change it, so I went back to concede the images to remove the watermark. The licenses of images in my library just right and my monthly statement of image is reduced by one.  However, the image in my project still has the watermark.  Only way I can remove it is add the newly authorized version tot eh project, replace the images and then delete the original image of the water - a marked.  I thought that once I have a license of the image in the library of my projects were supposed to be updated automatically?  What I take this manual step for each image that I used in my project or I missed a button "replace or update" easy somewhere?

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    1. These steps assume that you have changed not original filename watermarked for example, let's say the image watermark of origin you used recorded in your bin organization named "park bench". Assuming that you also set up the project to save added pictures/videos on your hard disk to the project, as described above. If you have changed the original name of the video, the following instructions will not work.
    2. Open your project from the body with delicate images.
    3. You use Finder on MAC or Windows Explorer, find the image or video that was recorded originally in the libraries of cc file downloads when you have added the watermark version and delete your file CC libraries download on the hard drive of your project.
      1. This will result in a missing/no related video/image in your Premiere Pro project window.
    4. In Premiere Pro, use the library to add the image now under license to the project.
      • This will result in an image duplicated in your project Panel and a new copy of the image/video not filigranées in your libraries CC downloads folder.

        • If the original image/video has been called "bench", you have now a new one called 'Park bench_1' or something similar so added to the location of project as the first picture in the body.

    • The original image "park bench" will always be that active in the sequence of project however and can now be stated as unrelated.
  • Your hard project in the folder library CC download, you will have a new image or a video called "park bench".
    • If you did not remove the original in step 3, then it may be among the 'Park bench_1' as good and the rest of these steps will not work.
  • In your project window, select the new 'Park bench_1' that you added (it is allowed without the watermark) and delete it.
  • Now SAVE and CLOSE your Premiere Pro project.
  • Reopen your project of the
    • Agency will now go and find the original image/video name in the folder downloads of CC library and Ottoman, each instance of "park bench will magically be replaced in your project with the new image and video non-filigrane.

      • Body may give you a message saying something has changed in this well, but it will allow you to charge it or link that he and you'll be ready to go.
  • SOLUTION 2: Use the REPLACE WITH CLIP function in the body

    1. Open your project from the body with delicate images.
    2. In Premiere Pro, use the library to ADD the image now under license to the project.
      1. This will result in an image duplicated in your project Panel and a new copy of the image/video not filigranées in your libraries CC downloads folder.

        1. If the original image/video has been called "bench", you have now a new one called 'Park bench_1' or something similar so added to the location of project as the first picture in the body.

          1. Original image "park bench" will always be that active in the project sequence.
        2. Your hard project in the folder library CC download, you will have a new image or a video called 'Park bench_1' or similar as well since the hard drive project or the project itself likes to have two the same exact file in the same place at the same time name.
    3. In your project window, select the new 'Park bench_1' that you added (by simple click on it) (it is allowed without the watermark).
    4. Then, Ctrl or right click on the image/video in your sequence/project schedule and select REPLACE WITH CLIP | OF THE TRAY.
      • Repeat this step for each instance of the image in your timeline.
      • Check watermarks went to each instance of your sequence.
    5. Now you can remove the old watermark image/video original of your project window and your record CC download library on the hard drive of your project.

    I hope that these steps will help other people who found themselves in my bind even in that I was.

  • Owner OF THE LICENSE No. [removed-kglad], PREVIOUSLY INSTALLED on OLD PC WHO CRASHED. HOW AND WHERE TO FIND THE NEW DOWNLOAD FOR THIS NEW PC. LICENSE FROM A USER OF MAY 2011.

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