Render and preview

Hello guys, im new using AE and when I see the preview or the video recognition, there is like a transparent "X", how to remove? Thank you for the help

Like Michael said, it could be a 3rd party plugin/effect to test,

Please check this site, if you have one:

Win: C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore

If you have one, remove it and check again.

Thank you

Tags: After Effects

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