Replace HARD drive under warranty?

This request is on your laptop L655 - 17H.

I think my hard drive might start to fail, so I wonder if Toshiba it will replace, even if it is currently in a State of 'working '. I recently have slow downs and several boots failed, but this issue seems to have stabilized itself for now (the hard drive seems to have reconfigured the bad sectors). From my experience, once sector remapping starts to happen, things tend to come down quite quickly from there. Here are the S.M.A.R.T. data off the drive.

Key: * ID #*, name, * indicator *, value, * worse *, beat, * Type *, gross

* 1 * Raw_Read_Error_Rate * 0x000f * 114 * 092 * 006 * fail pre * 76735857
* 3 * Spin_Up_Time * 0 x 0003 * 098 * 098 * 000 * pre * 0 fail
* 4 * Start_Stop_Count * 0 x 0032 * 100 * 100 * 020 * Old_age * 224
* 5 * Reallocated_Sector_Ct * 0 x 0033 * 100 * 100 * 036 * pre * 13 fail
* 7 * Seek_Error_Rate * 0x000f * 069 * 060 * 030 * fail pre * 8814401
* 9 * Power_On_Hours * 0 x 0032 * 100 * 100 * 000 * Old_age * 267
* 10 * Spin_Retry_Count * 0 x 0013 * 100 * 100 * 097 * pre * 0 fail
* 12 * Power_Cycle_Count * 0 x 0032 * 100 * 100 * 020 * Old_age * 224
* 184 * end-to-End_Error * 0 x 0032 * 100 * 100 * 099 * Old_age * 0
* 187 * Reported_Uncorrect * 0 x 0032 * 001 * 001 * 000 * Old_age * 379
* 188 * Command_Timeout * 0 x 0032 * 100 * 087 * 000 * Old_age * 68720525339
* 189 * High_Fly_Writes * 0x003a * 100 * 100 * 000 * Old_age * 0
* 190 * Airflow_Temperature_Cel * 0x0022 * 057 * 055 * 045 * Old_age * 43 (Min/Max 41/43)
* 191 * G - Sense_Error_Rate * 0 x 0032 * 100 * 100 * 000 * Old_age * 20
* 192 * power-Off_Retract_Count * 0 x 0032 * 100 * 100 * 000 * Old_age * 28
* 193 * Load_Cycle_Count * 0 x 0032 * 097 * 097 * 000 * Old_age * 6554
* 194 * Temperature_Celsius * 0x0022 * 043 * 045 * 000 * Old_age * 43 (0 16 0 0)
* 195 * Hardware_ECC_Recovered * 0x001a * 045 * 044 * 000 * Old_age * 76735857
* 197 * Current_Pending_Sector * 0 x 0012 * 100 * 100 * 000 * Old_age * 0
* 198 * Offline_Uncorrectable * 0 x 0010 * 100 * 100 * 000 * Old_age * 0
* 199 * UDMA_CRC_Error_Count * 0x003e * 200 * 200 * 000 * Old_age * 0
* 254 * Free_Fall_Sensor * 0 x 0032 * 100 * 100 * 000 * Old_age * 0

Given that the threshold for sectors reassigned on this player is 36 (until he comes in and mark it as a failed disk) and 13 of them have been used in such a life short (less than 300 hours), I think the HARD drive in this book can be considered to be defective.

Would Toshiba share my view and replace the drive under warranty, or what I should expect some sort of catastrophic failure before going through the motions?

As a side note, Toshiba does not seem to be recognizing the serial number of this laptop, which is strange.

Thanks a lot for any input,

Gareth

What you read here on this forum are of different opinions, but what you need is the real answer, and you can get it from Toshiba service only guys.
They can check your HARD drive and replace it if necessary.

Make a call, explain the situation and hear what they think of this.

What you need to do every day is the backup of data.

Tags: Toshiba

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