Replacement chip for HP ENVY of all-in-one power

Dir Sir,

We bought a refurbished HP ENVY 23-d027c TouchSmart all-in - One desktop PC (model: H3Z81AAR).
Months ago, all of a sudden stop. When we have attached to the power in this respect, there was no response. The green power led on the rear of the computer is still off, but the output of the power supply is normal 19.5V.

When we removed the back cover, we found burned in a single chip around power. The chip is displayed as below:

Could someone provide the part number of this chip?

Thanks in advance.

Best regards

Kyoritsu

Kyoritsu Hello,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more. I understand that your motherboard requires a replacement part, and I'd be happy to help you!

Since the part you need is a chip on the motherboard, I recommend you contact our technical support at the 1-800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

I hope this helps!

Best regards!

Tags: HP Desktops

Similar Questions

  • Windows 8 or 8.1 update? HP ENVY TouchSmart all-in - One desktop PC 23-d260qd

    I just bought the HP ENVY TouchSmart all-in-One desktop PC 23-d260qd and it happens today. I wonder if it is better to upgrade to Windows 8.1 instead of windows 8. It seems that several people had problems with the upgrade. I just got my computer today and have yet to open the box, but I wanted to know what OS is better and how I would go about updating Windows 8.1 must be optimal. My computer specs are below:

    • 64-bit Windows 8
    • • 3rd generation Intel® Core™ i7 - 3770S processor [3.1 GHz, 8 MB of shared cache]
    • • 1 GB NVIDIA GeForce GT610M [DX 11, 3. 0a MXM]
    • • 12GB DDR3 1600 MHz SODIMM [DIMM 2]
    • • 2 TB 7200 RPM SATA Hard Drive
    • • Microsoft Office Trial

    Thanks in advance for your suggestions and help!

    Create a recovery disk set before even considering the upgrade.

    If you are not yet accustomed to Windows 8, then give yourself a little time to get familiar with before committing to an upgrade to Windows 8.1.

    I prefer the upgrade of Windows 8.1, in particular the return of the Start button, it is not the same as the Start button was before Windows 8.

    Important factors for Windows 8.1 are available on the web support download portal for your PC.

  • install the tv tuner to HP ENVY TouchSmart all-in-One 23-d160qd

    I have a HP ENVY TouchSmart all-in-One 23-d160qd that I ordered from hp.  I would like to run ota tv via my pc and use it as a dvr.  Is it possible to add the tuner to my all-in-one, or I have to look for other solutions?  What other options are available?  Thank you

    It is not recommended to install certain devices such as TV Tuners within the unit due to the complexity in their design and the ability to add additional hardware. However, you can use the USB TV Tuners and connect to a USB port and start using it for your needs.

  • HP ENVY 5530 All in One: what "Scan by means of the computer?"

    I use Windows 10, 64-bit and I have a wireless hp envy 5530 all in one printer on my network.

    I do not understand what "Scan to Computer" means... does that mean I can scan a web page and send it to my computer, it means scan a document and send it to my computer or that mean both?

    Thank you

    Dino

    Hello

    Thank you for using the HP Forums.

    Scan of the computer means "scan a document and send it to my computer.

    You will need to install the FULL features software and activate it before you can use.

    How to scan to computer

    Once you have installed the software:

    1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
    2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
    3 make sure you have "Enable" Scan of the computer. Also, make sure that the tab "automatically start Scan of the computer when I connect Windows" is checked if you want to perpetuate this feature. (the following video will show you how)

    Scan to computer

    Hope that helps!

  • HP Envy 5535 all-in-one: I have a HP Envy 5535 and cannot scan multiple documents in a PDF file to send it in an e-mail message.

    I have a HP Envy 5535 all-in-one printer. I tried for a month now, to be able to scan multiple pages into a single PDF to send all documents in your e-mail.  Nothing works, I do not see even a place to choose. I work on an Apple I Pad2.  I appreciate any help you can give me.  Thank you!

    Sunshyn2005... Thank you very much, I didn't even know that there is this type of app.  I will try.

  • Re: can't get video to go to the TV via the HDMI on HP ENVY BEATS all in one

    It is not a computer laptop is an all in one. There was no category for all in one computer so I had to choose computer laptop.

    It's the HP ENVY BEATS ALL IN ONE >

    There is no output from the HDMI and I was led to believe that the HDMI on this ALL IN ONE is an entry only.

    Hello @dandy5509,

    I appreciate that you try to confirm that your desktop PC HP Beats Special Edition n010-23 all-in-One HDMI in only. I provided you with the page of all-in-one HP Beats Special Edition n010-23 Desktop PC product specifications which confirms what you were told that your computer has only one "5 - port HDMI In" and that it doesn't have HDMI - Out. "

    Now, if you really want to go HDMI - Out, you can always buy a "USB to HDMI adapter', which will allow you to have an HDMI - Out.

    I hope that I have answered your question to your satisfaction. Thanks for posting on the HP Forums. Have a great day!

  • HP Envy 4500 All in one Printer

    Hello, I have a HP Envy 4500 all in one printer that is only a year and have had many problems with.  Recently, when I turn it on, it displays an error code; 0XB3F4F4F8. I have not found what means this error code. ? I tried to unplug and then turn on to get the Welcome screen, then it said error code and does NOT stop automatically. I have to unplug it to stop it. Any help would be greatly appreciated!

    Hi!, jenwad87:

    Refer to the HP printer... http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/document/c00489814

    Please, contact with the help of HP, of... http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876/troubleshooting

  • How to install software for hp photosmart c5390 all-in-one on a windows 7...

    How do I install the software for HP Photosmart C5390 all-in-one on a windows 7. I don't have software cd for vista and mac.

    Hi Matt, thanks again for your quick response - which is certainly service 5 stars! Everything works fine now. I just got myself this new laptop - my first HP (Hp Pavilion DV7 6 c 80) and it is excellent, and I'm slowly he get it all set up. I can be naughty and ask you another question? I've (obviously) set up my hotmail on my HP. Do you know how I can remove my files from my old Toshiba Hotmail. I am giving my girlfriend and I want to set up his mail pop3 on it. Whenever I log into windows live mail on the Toshiba, my hotmail more old e-mails coming up on the screen.

    many ways, Ragnar.

  • Re - install the software for the printer C6280 all in one... get a "file not found" error message

    you need to reinstall the software for the printer c6280 all-in-one. Downloaded the last installation on HP web site package. During the installation process I get an error message... Unable to find user/appdata/local/temp/7z256315/setup/...setup/blocksysuser...

    the 7z256315 folder does not exist on the hard disk.

    I also have a message that it cannot find PS_A10_02_software.msi.

    Windows 7, C6280 printer all-in-one. Printer is connected to the router. The desktop computer is connected via an ethernet cable, the laptop/ipad/iphone/internet radio are connected via the wireless to the router.

    I hope you can help

    Thank you

    Charlie

    Hi cberistain,

    Follow the steps below and let me know what happens?

    First step: clear temp directory

    1. Type %temp% term or search programs and files of field
    2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
    3. Proceed to step 2 below

    Second step: downloaded and extracted to your system:

    1 download the drivers and full software features

    http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-77039-1 & CC = US & DLC = in & LC = on & os = 4063 & Product = 3645097 & sw_lang=.

    2. once the download is complete, double-click the file to extract the software.

    3. when the installation window opens, press the Cancel button to stop the installation

    4. tap folder in the race or search programs and files of field

    5. Locate and open the folder starting with 7z (example: 7zS2356)

    6. right click on the folder and select copy

    7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

    8 open the 7z, that you just copied on your desktop

    9 open the Util folder

    10 open the CCC folder

    11 start the uninstall_L4

    12. once the uninstall is complete, restart the computer

    13. run disk cleanup from the tools Accessories\ system under all programs folder

    14. download and install the latest version of Adobe flash player

    http://www.Adobe.com/support/flashplayer/downloads.html

    15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

    Let me know if you are able to successfully install the software and driver and are able to print and scan?

  • HP envy 23 all-in-one: enter the password administrator or power on password

    I have a HP ENVY 23 all-in-one

    series [personal information deleted]

    When I turn on

    show me on the screen

    "ENTER THE POWER ON PASSWORD"

    CAN YOU GIVE ME THE PASSWORD TO THA

    Page 22:

  • How can I find the latest driver for my Canon MX310 all-in-one printer after "redevelopment" of the new Mac OS (El Capitan)?

    How can I find the latest driver for my Canon MX310 all-in-one printer after "redevelopment" of the new Mac OS (El Capitan)?

    Have you looked at the site of Canon?

  • Example: Pavilion Elite m 9040: Solution Center HP for HP Photosmart C6280 all-in-one on Windows 7 Ultimate 64 bit

    Once I had the HP Solution Center. I would like to download again for a HP Photosmart C6280 all-in-one on Windows 7 Ultimate 64 bit but can not find the download. Anyone know where I can find and download? The computer is a HP Pavilion Elite m9040n PC.

    @JCL9

    Here you go...

    Your Web site Support Page printer - and full functionality Softaware for Windows 7:

    All-in-one printer, HP Photosmart C6280 range

    Help, information and examples:

    Install the full features software - printer

    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' on this post.

    My answer-click accept as Solution to help others find answers.

  • ENVY Beats All - In - One Desktop: how to connect a second monitor/TV to HP ENVY Beats all-in-One

    Hi, I was wondering if anyone could tell me if it is even possible to plug a second monitor HP ENVY Beats all-in-one desktop PC, because I'm trying to connect my TV as a second monitor via HDMI, and I tried everything I could, but came empty-handed?

    Hello

    What is the product/model of your AIO machine? I have a lot of cases, you cannot use HDMI port to connect to a TV, because it's the HDMI IN port. You need USB - HDMI converter/adapter to connect to a TV (or monitor).

    Kind regards.

  • printers HP envy 120 all-in-one series

    I recently bought a hp envy 120 all in one printer and when I unpacked and took a look at the cover glass, there was what appears to be a filament in the middle of the cover glass. I tried to find pictures of the cover line, but not conclusions real photos that show this kind of detail or not, that's the way it should be. I have not tried to implement.

    Hello MbbGirl-

    I have a 120 in my office. I took these pictures to show you what she should look like:

    I tried to get more pictures, but could not. The cover glass on mine is clear.

    I hope this helps.

    Can you send me a picture?

  • Where can I find drivers for HP officejet 4215 all in one printer

    Please can someone help provide me the driver for hp officejet 4215 all in one printer... I have tried severally to download from the Hp support center but no luck... Thank you very much

    Original title: DRIVER of PRINTER

    http://support.HP.com/us-en/product/HP-OfficeJet-4215-all-in-one-printer-series/351105/model/351107/document/c01796879/

    HP print driver printer - install and use the built-in Windows

    This document is for HP printers that do not have a driver of HP full features for Windows 10, Windows 8, Windows 7, or Windows Vista.
    If a full features of HP driver is not available for your printer, you must install the print driver built-in. A complete driver functionality for one or more versions of Windows is not available for your printer, either from the CD that came with your printer or the site HP Web.
    Where is the download button? HP print driver is integrated into the Windows operating system or installed through the Windows Update function on your computer. You don't need to download anything from a Web site to print, scan or fax.
    See the frequently asked questions in this document for more information, including how to scan using this driver.

Maybe you are looking for

  • Slow data transfer between computer and HP Laser Jet 1320n

    I recently bought a laptop with windows 8.1 and successfully connected to 1320n times via LAN and wireless networks. Problem is when I try to print .pdf files, data transfer from my computer to the printer seems very slow and that's why it takes seve

  • Re: Cut money from credit card to the account

    Hello money cut credit card but the free minutes not yet added to the 800 mn monthly account.

  • Image Factory issues pure Edition 5.0

    Hi guys! Just a tip: The official factory image 5.0 (LXE22.46 - 11) posted by Motorola seems to have some problems. After the flash of the image, shows the status of software in the bootloader: changed. It should say: official. Also, this factory ima

  • You will need to update the video card in my hp a1240n.

    We have an integrated video card, but I need graphis better to play better games. Can I install a geforce 8400 gs?

  • I want my Outlook Express back!

    How to reinstall Outlook Express on my Windows XP?  I had outlook express, but when I loaded Office 2010, it took off Outlook express and put on a trial of outlook.  Now that the trail is over, I want my outlook express back!  How can I get?  I don't