Repost: Premiere Pro crashes Mercury Playback Engine

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• New MacBook Pro GPU compatible for playback in Premiere Pro CS6 Mercury engine?

  I am considering buying a new MacBook Pro (15 in., processor 2.8 GHz quad-core Intel Core i7, 16 MB of RAM) to mainly video edditing with Premiere Pro, I have the CS6 vertion. I wonder if its Mercury playback engine support GPU?

  The laptop I think uses this two graphics cards:

  • Intel Pro Iris graphics card
  • AMD Radeon R9 M370X with 2 GB of GDDR5 memory

  In the list of system requirements for first Pro CS 6; Premiere Pro system requirements for Mac OS and Windows is said "AMD over-pants" recommended for Mac and AMD Radeon GPU Acceleration (as the Mac comes with) is listed under Windows. This makes me wonder if the new Mac support the maximum speed for the Mercury playback engine?

  In any case, I would appreciate your views as oppon whitch GPU card you guys recommend for a MacBook Pro work best with Adobe Premiere Pro CS6?

  Hello

  Only these cards are supported for CS6

  • AMD Radeon HD 6750 M (only on some MacBook Pro computers running Mac OS X Lion (10.7.x) with a minimum of 1 GB of VRAM)
  • AMD Radeon HD 6770 M (only on some MacBook Pro computers running Mac OS X Lion (10.7.x) with a minimum of 1 GB of VRAM)

  Premiere Pro system requirements for Mac OS and Windows

  Vinay

• CUDA Mercury playback engine in Premiere Pro CS6 but not show in first Pro CC. Why is this?

  G ' Day of the Australia again.

  I've been using Premiere Pro CS6, and during this time the Mercury Playback Engine GPU acceleration of the reduction (CUDA) appears as an option for the rendering engine.

  But now that I've updated for first Pro CC, the rendering engine does not appear, only the Mercury Playback Engine software.

  My computer is

  Windows 7 Professional

  Service Pack 1

  Processor Intel R COre TMi7

  24 GB RAM

  64-bit operating system

  Graphics card

  NVIDIA GeForce GTX 570

  Could someone help me please get the CUDA converter to appear with first Pro CC.

  Thanks a lot for your help.

  The following text appears when I run the Premiere Pro Cs6

  

  Adobe switched to a DLL that universally supports all GPU 'qualified '.  You upgrade the drivers for that?

• On Premiere Pro 8.0 Mercury playback engine

  I have the old version of first Pro CC works well on my PC W8 using my GTX680. I discovered that I had installed the new Premiere Pro (2014) on my PC. When I started it up there was a message about the GPU acceleration and found that the Mercury playback engine option is grayed out. I checked the text file and found my card which are listed there, and I don't know what to do.

  Finally, I was able to update my NVIDIA driver and the GPU of Mercury Playback Engine acceleration has been enabled for my PP CC 2014.

• Mercury Playback Engine option in first Pro CS6 GPU acceleration not on the new Mac Pro Tower 6 - Core Intel Xeon E5 AMD over-pants D700?

  Mercury Playback Engine option in first Pro CS6 GPU acceleration not on the new Mac Pro Tower 6 - Core Intel Xeon E5 AMD over-pants D700?

  How can I get the Prime Minister to allow me to use the GPU of Mercury Playback Engine acceleration option?

  WilsonMark wrote:

  This applies to the new Mac Pro w / D700 cards?  If so, can you please explain how to change the settings.

  I have CS6 installed longer, so I don't remember the exact tree that he uses.  There are 2 text files, that you need to remove.  We're in the Premiere Pro installation directory, and the other is in the Adobe Media Encoder, a.  You locate the file called opencl_supported.txt.  You can find this file in the installation directories.  Delete both.  PR of restart and you should be able to choose OpenCL as the hardware renderer.

• Missing Mercury Playback Engine GPU acceleration after computer crash. How can I get it back

  Hi, I am missing the Mercury Playback Engine GPU acceleration after computer crash. How can I get it back?  I got my husband to update my graphics driver.  How what should I do?  When I check the project settings > general, he still has the field of software reading Mercuy only in gray.

  Adobe Premiere CC CC 2014 CS6 CS5.5 CS5 video cards with CUDA Mercury Playback unlock MPE Hack David Knarr

• Issue of Mercury Playback Engine GPU Acceleration (CUDA) [Windows 10 Pro]

  Hey guys, I got a little question about rendering in first Pro CC parameters.

  When I create a new project I can choose the type of rendering as Mercury Playback Engine GPU Acceleration (CUDA) , but when I restart my computer and open the project file I see this message:

  "This project has been modified used with Mercury Playback Engine GPU Acceleration (CUDA) which is not available on your system. Mercury Playback Engine Software only will be used. »

  After that I'm more able to change the setting of rendering to Mercury Playback Engine GPU Acceleration (CUDA) GPU acceleration.

  I tried to use the manual method to add my card in the "'cuda_supported_cards.txt ' but no such file exists in the directory."

  Here is the link to the method: https://forums.adobe.com/thread/629557

  Here are my specs:

  CPU: i7 quad core 4810mq

  GPU: Quadro k2100M

  RAM: 16 gb 1600 mhz

  My laptop is a workstation mobile Lenovo w541

  My GPU drivers are up to date and just reinstalled them yesterday.

  I'd appreciate any help,

  Thank you.

  Quick update, when I try to create a new project, that I am not able to choose rendering development and more. He used to work, but now it's just locked in mercury software only playback engine

  Hi phillipb,.

  Please see this: FAQ: why the my GPU is not available for the Mercury Playback Engine GPU acceleration?

  Thank you

  Regalo

• Premiere Pro Crash CC

  Hello

  
  

  Whenever I try to open Premiere Pro on my Mac Pro I get the «sorry, a serious error has occurred which requires adobe premiere pro to stop...» "dialog box. Here are the details of the problem according to the accident report. IE pass 7 crashed. Does anyone know what all this means and how to fix it? Thank you.
  

  Thread 7 crashed:

  0 0x00007fff87afcc30 + 15 glGetString libGL.dylib

  1 com.adobe.DisplaySurface.framework 0x0000000112bc5bbf DS::OpenGLContext:OpenGLContext(NSView*,_int,_void*,_unsigned_int) + 95

  2 com.adobe.DisplaySurface.framework 0x0000000112bda383 DS::OpenGLSurface:Create(NSView*,_boost::shared_ptr<GF::Device>_const&) + 323

  3 com.adobe.DisplaySurface.framework 0x0000000112bda22e DS::SurfaceFactory:CreateOpenGLSurface(NSView*,_boost::shared_ptr<GF::Device>_const&) + 14

  4 com.adobe.DisplaySurface.framework 0x0000000112bbaa16 boost::detail:function:function_obj_invoker0 < boost::_bi:bind_t < ASL::InterfaceRef < DS::I Surface, DS::ISurface >, < DS::ISurface, DS::ISurface > ASL::InterfaceRef (*) (NSView *, boost::shared_ptr < GF::Device > const &), boost::_bi:list2 < boost::_bi: value < NSView * >, boost::_bi: value < < GF::Device > > > > boost::shared_ptr ASL::InterfaceRef < DS::ISurface, DS::ISurface > >: Invoke (boost::detail:function:function_buffer &) + 22

  5 com.adobe.DisplaySurface.framework 0x0000000112bddae9 DS::ProxySurface::CreateSurface() + 105

  6 com.adobe.DisplaySurface.framework 0x0000000112bdeb45 boost::detail:function:void_function_obj_invoker0 < boost::_bi:bind_t < ASL::InterfaceRef < DS::ISurface, DS::ISurface >, boost::_mfi:mf0 < ASL::InterfaceRef < DS::ISurface, DS::ISurface >, DS::ProxySurface >, boost::_bi:list1 < boost::_bi: value < ASL::InterfaceRef < DS::ProxySurface, DS::ISurface > > > > empty >: Invoke (boost :detail::function:function_buffer &) + 37

  7 com.adobe.dvacore.framework 0x000000010040d7fe dvacore::threads::(anonymous namespace): ThreadedWorkQueue:WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD_elayQueue>_const&,_boost::shared_ptr<dvacore::threads::Gate>_const&) + 318

  8 com.adobe.dvacore.framework 0x00000001003c485c boost::function0 < empty >: Operator() (const + 28)

  9 com.adobe.dvacore.framework 0x000000010040a6b4 dvacore::threads::(anonymous namespace): LaunchThread (const std::string & boost::function0 < void > const &, dvacore::threads:ThreadPriority, boost::function < Sub () > const &, boost::function < Sub () > const &) + 164

  10 com.adobe.boost_threads.framework 0x00000001002e356a thread_proxy + 186

  11 libsystem_pthread.dylib 0x00007fff9402505a _pthread_body + 131

  12 libsystem_pthread.dylib 0x00007fff94024fd7 _pthread_start + 176

  13 libsystem_pthread.dylib 0x00007fff940223ed thread_start + 13

  Hey,.

  I don't know if anyone cares, but on the off chance that someone finds it and find it useful here are how we solved the problem:

  Open a file empty of Premiere Pro and go to file > Project Settings > general, in the dialog box next to the switch to Renderer of Mercury Playback Engine acceleration GPU (OpenCL) to Mercury Playback Engine Software only. I hope it works for you.

• Adobe Premiere Pro Crash

  I recently downloaded Adobe Premiere Pro (latest edition) and every time I download a media file and try to play or add it to my video sequence 1 the program crashes and says "Adobe first Pro CC 2014 4.2 has stopped working." Someone at - it solutions to my problem? It will be much appreciated.

  Hi hafeezb16480172 tamarbartov ,.

  Please try this:

  Go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select Remove previews.

  If this does not help, please provide details on the configuration of your system, including details of the graphics card.

  Thank you

  Regalo

• For AMD gpu Mercury playback engine

  Hi all

  I have a Dell system, specs are as below.

  Intel i7 3.2 GHz processor

  8 GB Ram

  2 GB AMD Radeon 8670

  1 TB HARD DRIVE

  Now the mercury playback engine (Hardware) option is grayed out. I have to use mercury engine software for reading only. I would like to know how to turn on hardware acceleration, when I m using Adobe Premiere or After effects? I m using Adobe After effects and Adobe Premiere version - CC 2015

  Any suggestions will be much appreciated.

  Thanks in advance!

  Best regards,

  Deepak.

  The first three screenshots are just what about the ray-traced rendering engine. This has nothing to do with the element. If I were you, I would check the box to never show again this caveat and ignore it completely. The team of After Effects considers that rendering engine to raytraced as obsolete and he isn't going to get any development more, so don't worry it. We have a much more powerful way to work in 3d with After Effects now. For a series of training on the use of the version of Cinema 4 d that comes free with AE, see this course.

  The other two error messages are associated with Premiere Pro and SOUL, so I'll get over those professionals in this forum.

• Mercury Playback Engine (CUDA) GPU acceleration

  Last updated Adobe Premiere Pro CC 2015.1 Mercury Playback Engine GPU (CUDA) Acceleration of work. How can I start? I have a video NVIDIA Quadro 4000 card. Windows 7. Thank you for your quick response

  Hello

  Made video and playback was not active, but that's ok. I reinstall the graphics drivers and it is already active. But thank you.

• Broken after upgrade to Maverick Mercury playback engine

  Can someone help me get the use Mercury playback engine after upgrade to Maverick. I have a MacPro 8 core with the Nvidia Quadro FX4800 and I can't select the GPU all way under playback settings. It's like iff Maverick does not recognize the GPU. Is there a patch for Adobe Premiere Pro CC? or a Patch of Maverick or something? Anyone found a solution for Nvidia GPS assistance from Maverick. I have updated to the latest version of the 22 Oct 2013 CUDA driver

  Help!

  Thanks in advance

  Hi all

  NVIDIA working on the release of an updated driver that will support CUDA for various cards, including the 4800 on systems running Mac OS 10.9.

  Sorry for the inconvenience.

  Peter Garaway

  Adobe

  Premiere Pro

• Cannot change the Mercury playback engine

  Whenever I try to change the playback 'Software Only' Mercury "GPU acceleration" engine, I can't. The section to change the Mercury playback engine, seems to be gray, like everyone said.

  I have read and searched around Forums Adobe, but I can't seem to find an answer.

  I just got the PNY Nvidia Quadro 2000 D. I know that it works with first Pro CS5.5, because it is listed on the site-> http://www.adobe.com/products/premiere/tech-specs.html.

  I tried everything I could think:

  -Uninstalled Adobe CS5.5 then reinstalled Adobe CS5.5

  -Depth of bits Maximum Setected & maximum Render quality (from sequence settings)

  So my Question is:

  How can I solve this problem?

  I had a similar problem with CS5. I checked the ID of the graphics card has been giving to the system (CPU - Z shows for example), and I added this to the "cuda_supported_cards.txt" file in the directory of Adobe Premier Pro. He worked thereafter without hassle. My guess would be to check the cuda_supported_cards.txt file.

  L.

• Active not material Mercury playback engine

  I am a novice first pro CS5 user (Beginner) and bought the next video card:

  MSI N470GTX Twin Frozr II NVIDIA GeForce GTX 470 (Fermi) 1280 MB 320 - bit GDDR5.  The 470 is on the compatibility list.

  When I opened the Premier and go on:

  'project' / 'settings of the project' / 'general' - and go to the bottom of the menu, the selection for the equipment / engine software mercury playback engine is grayed out, and it is in the mode of selection of software.  I can't use the drop down menu to change equipment.  I've updated my NVIDIA driver directly tonight too and that did not help.  Is there something I need to add (software) or something I need to change to make it work?  I read a post where they said I needed to load the CUDA SDK to work (from NVIDIA).  I forget something basic here to make this work?

  Thanks in advance...

  That should fix it. Read here: Premiere Pro CS5 (5.0.2) update: bug fixes and support CUDA "Premiere Pro workspace .

  Premiere Pro CS5 (5.0.2) for Windows also supports the following graphics cards speed up using CUDA on GPU technology: GTX 470, Quadro 4000 and Quadro 5000.

  Yes, it's for 5.0.2 but which is included in 5.0.3 (current) as well. Your card is "official." just need to the appropriate platform.

• Graphics card to enable the Mercury playback engine

  I work with first as part of the CS5 for a few years with good results but wants to speed up the Assembly.

  I tried to add my card to the list within Adobe programming to enable the mercury playback speed but no go.

  My card is ATI Radeon HD 5400.

  Y at - it someone could recommend to replace the Radeon which first would automatically use a card?

  The system is:

  Intel Core 2 Quad CPU Q 8200 @ 2.33 ghz

  4 GB of ram

  64-bit operating system

  Thanks much for the tips

  Norman

  Must be NVidia for CS5

  creation http://blogs.adobe.com/premiereprotraining/2011/02/CUDA-Mercury-playback-Engine-and-Adobe--pro.html

  If your nVidia card at least 1Gig of video ram, use the nVidia Hack http://forums.adobe.com/thread/629557 - which is a simple entry in a file "supported cards.

  For your computer, don't spend much, go to the Page Tweakers and find the article on a balanced system