Representatives of Apple

Similar Questions

• my pc does not recognize my iphone when plugged in with usb finds but itunes there immediately .__i talked to the representative of apple service and the phone works very well. Looks like that I miss here some driver files.

  basically I can't transfer files from iphone to pc as I used to. in my computer, there is no usb device when connected pc cannot see my iphone. I plugged the flash drive and it pops up immediately to usb works fine as well
  I checked pc system information/components/problem devices and said apple iphone usb/vid_05AC & PID_1294 & MI_00\0 error, this unit is impossible and I don't know how to activate. I can't files sessions previous too coz I accidentally delete important files with unwanted stuff. Help, please

  so after waiting more than a week for a serious response I discovered firsthand how to activate the iphone to your pc. If you connect your iphone to your pc then right click on my computer / device manager/imaging devices/troubleshooting find impossible iphone and then click Activate and you good to go. seriously so guyz I can do then any other amateur can do too. Is what kind of forum this? a fan forum where nobody knows anything and everyone hope to help? Laughing out loud. seriously, google gives you more answers from this forum. IM outta hea.

• Apple battery

  While I was traveling my iPhone battery 6 began to swell and push the case apart.  I had to have it replaced by CPR Cell Phone repair or it could have cracked my screen. Will be Apple reinburse me for this repair of emergency caused by a defective battery to Apple?

  Only a representative from Apple could answer this question. Take a go-Genius Bar at your nearest Apple Store.

• Warranty issues-say no to Apple

  Hello

  I have buyed Mac book pro about 8 months and is still under warranty. One day Mac book has been ask for password and I had no idea what to do. Although pass the incorrect entry code the mac book is disabled.

  I took it to the after-sales service b2xx Pacific Mall Ghazibad, India, with the original invoice and macbook in which after the diagnosis, the Center said that they can not fix the issue offer any resolution and mac book, I bought is a piece of bin now and Apple offers no replacements, also in case of warranty. The same information is documented by the service center in their report of delivery.

  I contacted Apple in India contact center where support promises were made by Mr. Shrikant but right now no solution from Apple.

  If representative of apple is around please update with the resolution or legal platform is the only platform for Apple products.

  Rgds,

  Valentin Vikrant

  "Tell Apple".

  It is a forum to a user, is not endowed by Apple employees.  You have an administrative problem which cannot be solved by Apple where you are.

  Ciao.

• Apple changed the iphone 4 with the new iphone?

  Hello
  I have a question about changing my old iphone with the new iphone 4
  I heard that apple change old iphone with the new one i want to know is it true? How can I change? How is it? and it is also possible in Germany?
  Thank you

  Visit your Apple store and ask the representatives of Apple.

  Also, take a look at this:

  http://www.Apple.com/de/recycling/

• Dissolve an Apple ID for the deceased

  Can someone please help me understand why Apple is so reluctant to help me dissolve Apple of my deceased mother ID them? 2 years ago after the death of my mother, I've provided Apple with a copy of the Act of death, and the power of Attorney documents. Apple told me that they needed a document to the courts. In the State of UTAH, it is not legally required to go to the Probate Court, therefore, we do not have a "letter of testamentary" or such. For this reason, they refused to dissolve Apple ID of my deceased mother I have earlier, endeavoured to push this process once a tech advisor told me that Apple has recently changed their policy. However, I am once AGAIN, knows the same frustrations with a representative from Apple telling me that our request will be refused probably because we do not have legal documents.

  I took my mother to complete, apart from this minor problem's estate. American Express, various banks and business credit cards, real estate companies, etc. have agreed all the documents that I have, to settle his affairs. Someone please explain to me why a death certificate and a power of attorney document is NOT GOOD ENOUGH for APPLE?

  I feel as if they have been very sensitive to the passage of my very dear family member. I have the impression that they unnecessarily complicate remove information of a deceased of their system.

  Somebody needs to understand the case with exceptions. If the State of the victim and its survivors reside, don't require Probate Court, why someone would go through the time and legal fees to obtain a document just for the sake of Apple? REALLY UPSET HERE. We just want to unlock the phone to my mother so that we can have a grandchild use wisely.

  Someone else had problems like that?

  Removing the locking of the activation of the phone is not the same thing as the "dissolution" of his account. If you have been asked to "dissolve" sound Apple ID, then you are probably causing a bit of confusion that must not be.

  You should be able to provide Apple with a copy of the Act of death and documentation legal transfer of ownership of the device. You will also need to provide proof of purchase for the device from an authorized source.

  It's really something that you face with your attorney if you do not get the help that feel you you should. Ones 'digital heritage', is that a bad huge defines law right now.

  You should also keep in mind that Apple may be bound by the laws of the State of California, where they are incorporated. If your state requires certification are irrelevant under the law of California.

• where to find a pencil of apple adapter charger

  I lost the adapter to charge for my pencil to apple. Where can I get a replacement?

  You can check your local apple store but finally I knew that they were kinda dropped the ball on available replacements have.

  http://www.Apple.com/shop/product/MK0C2AM/A/Apple-pencil-for-iPad-Pro

  The purchase page has a link "chat". You can ask here and see what suggests a representative of apple.

• I was really hacked or blackmailed

  At the end of August in SM hotel in Las Vegas after having connected the local WiFi shortly my Macbook Air got hung with pop - up notice to immediately contact a number to phone for help. The popups were accompanied by piercing sound. OK, I contacted the phone number and said emphatically that my computer has been hacked I won't be blocked all access served Apple, etc. on the blacklist if I do not contact another phone number and get technical help and be charged as 249 dollars.  Yes, the Lady stands as a representative of Apple and wrote me another phone number. The issue proved to be TechCure company what rally scanned my computer and helped me to get rid of the problem after the withdrawal of the sum mentioned on my credit card that I said reluctantly. They got me electronically signed their bill through Docusign and I have my receipt of billing.

  For now I have no problem, but I'm hesitant and many think that the first phone number that appears on my screen after pirate did not belong to Apple. What should I do to and is it possible to find out the now and somehow to clarify the situation. What should I do to avoid and what are my other possible actions in this situation?

  To turn off the computer and wait until I can take it to the Apple store nearest? I'm sure now.

  Thank you

  Zilvinas

  Sorry, but you've been scammed by criminals. Because you allowed them access to your computer, the only method of 100% to be sure it is safe to use is to restore by using a backup prior to the crime. Contact your bank to determine measures to deal with the fraud.

  All this pop-up message, no matter how threatening they do believe, will always be a scam.

  Phony 'technical support' / 'ransomware' popups and web pages

• Payment of iTunes

  Hello did play Royal clash, and I wanted to make purchases inapp, so I tried to link my credit card to my account but my country was not on the list so I used another country to deny, and it worked, it was connected properly, my credit card is international to make it work

  When I tried to make purchases, it did not work, had an error message, I tried three times and he took money from me, $ 0.99 each time, but without adding it to the game as inapp purchase, what can I do to get my money back please?

  Use the "contact us" at the bottom of this page to speak with a representative of Apple.

  On in-app purchases - Apple Support

• Not your problem typical iPhone 6

  Hello

  This may seem routine, but bear with me - this isn't. My MacBook Pro and my PC Windows recognize my iPhone 6. I tried all the suggestions to the below link, nothing happens. When I hold down the 'option' key and verify the information system, iPhone is not displayed.

  https://support.Apple.com/en-us/HT204095

  A month earlier, I could not charge my iPhone but I tightened the screws (one on each side of the orifice of the Lightning) and he started to charge very well. However, no device seems to be able to recognize my iPhone.

  I'm lost and can't find answer on a forum or online video. Even representative of Apple on the phone support could not find the answer.

  Any suggestion would be appreciated.

  Let's check out step 1 of the article above - your version of iTunes.

  iOS 10 requires iTunes 12.5.1 or later version.  Have you this?  If your operating system is too old, you may need to level it first to get iTunes 12.5.1.

• I would like to TALK to someone who CAN ACTUALLY HELP you > > > >

  The problems I encounter are precisely for this reason only one of seven in our House is an apple user.  A LOT OF YOUR TIME TO ADDRESS A PROBLEM!

  Continuing to say NO to APPLE!

  Apple itself does not here.  You can call technical support if you want and you will get a representative from Apple, but there may be a fee for the service call.  Alternatively, the volunteers here who are other users like will help you if you ask nicely (i.e., no rants), and frankly, we have a more flexible approach to find solutions to the problems.

• I need suggestions to replace a hard drive on my laptop the macbook unibody shell 2008.

  The 2008 macbook unibody laptop computer (metal) is running on a HD even older, I cleaned up an old mac laptop broken. I have more money and just use this laptop for e-mail and writing.

  A representative of Apple at the genius bar told me months ago what to do, but I forget the exact description how to on this subject.

  The machine as it is now, can not update past OS 10.5.8.

  I would be grateful any input about how I can get this macbook 2008 running well enough for the basic functions of email, photos and writing management.

  Check out this site iFixIt on types of hard drives (& a how to remove/install them).

• Photos on the iPhone 6, that I can't erase

  Inadvertently shortly after I bought my iPhone 6 lots of photos of my Mac Mini was downloaded to the phone.  I now have about 50 old photos on the phone I want to erase and I do not understand how to do it.  I asked representatives in Apple at the Covent Garden in London, and they're baffled too.  The photos are not recognized by "Image Capture" and the trash icon is grayed out and it says in 'Edit' the photo is not editable.  Photos later (after October 2014) are erasable.

  Any suggestions?

  All the symptoms apply to photos synced with iTunes sync Photo (see part 2 of this help file: keep your photos safely stored and updated on all your devices - Apple Support)

  If the photos have synced by iTunes can be deleted or modified, nor that they are visible in the Image Capture.

  If this is the case, sync your iPhone with iTunes, but select this option to sync photos to an empty album to your photo library.

• Updated September 20, 2016

  I've updated my macbook 2015 yesterday and now I get random pop-up advertising windows (as follows). This message also sent me to a fake 'Apple' page, which leads me to have a virtual conversation with a "representative of Apple. In addition, Mackeeper automatically starts to download on my computer. I read several post to solve this problem, but it is always the case. I've had this computer for a few months and my old macbook 2008 never had problems like this. Help, please!

  

  It is the phishing scam.

  Please download and install EtreCheck from http://etrecheck.com/

  Run it and post the report here. Maybe the EtreCheck report will give us a clue as to the cause of your problems

• 7 Verizon iPhone is compatible with LTE of Verizon's Straight Talk network?

  The answer to this question may seem like it's obviously - almost tautological - Yes, but according to three on three Straight Talk representatives (who claim to be supervisors) and one on a representative of Apple, he is not necessarily the case.

  They all said there is no way of knowing without the IMEI of the phone, if it is compatible with the network of Verizon LTE/CDMA of Straight Talk.

  I told them that I do not understand how an iPhone Verizon 7 maybe couldn't work on Verizon's CDMA/LTE network, if I try to activate it with a Straight Talk Verizon-network sim card. None of these representatives could give me a clear answer. They said quite simply the only way to check is to give them the IMEI number.

  I said that I don't have the IMEI number, because I didn't buy the phone again, and my whole point on appeal is to see if I need to buy this phone, because I can't risk to buy it, only to find out that it is not compatible. In other words, I feel like I'm stuck in a Catch 22.

  Why don't I just buy and return it, if it's not compatible? Because I intend to use my line of credit $ 1000 Paypal to buy electronic gift cards to target online and use the gift cards to buy the iPhone, because I don't have $1000 cash. So if I go back to the phone, I'll be stuck with a value of $ 1,000 worth of e-gift cards not returnable (that I don't need), a $ 1,000 balance on my line of credit of Paypal and no iPhone 7 - not a situation I want to find me.

  (I would buy the phone directly with my Paypal credit line, but target didn't allow customers to pay with Paypal in-store, and I have to pay for the iPhone in store since I pre ordered for in-store pickup. I would have paid for the phone target, Best Buy, or the site of Apple, but so far, the only way to do, is to sign up with one of the four major carriers [that I don't want to do], or already have an account with one of the big four carriers [which I did not]. Meanwhile, the 'sim-free' [i.e., not tied to any carrier] iPhone 7 is not yet available at Apple, or someone else, with no word on when it will become available.)

  Between me and my girlfriend, we have a 6 s iPhone and iPhone 5 c, that run on the network of Verizon CDMA/LTE of Straight Talk, so I can't imagine that the iPhone 7 would not. However, even Apple's site is not clear on this issue, as https://support.apple.com/en-us/HT204039 shows that Straight Talk support LTE, http://www.apple.com/iphone/LTE/ shows that the Straight Talk support LTE on the iPhone 5 C / 5/6/6 s, but does not support LTE for the iPhone list 7.

  Straight Talk was told that even if the iPhone 7 does not end work with the Verizon CDMA/LTE of Straight Talk network, it should at least work with AT & T or T-Mobile network. However, AT & T and T-Mobile coverage *, where I live (as the Sprint of), so I really want to work with the Verizon network.

  Can anyone confirm that iPhone Verizon 7 will work with the network of Verizon CDMA/LTE of Straight Talk, or suggest how I can get around this tricky dilemma?

  I realized after posting the message above, it would have been better if I had written "CDMA iPhone 7" instead of "Verizon iPhone 7.

  It would have been clearer I wrote "of Straight Talk Verizon network' instead of 'network of Verizon's Straight Talk.