Dissolve an Apple ID for the deceased
Can someone please help me understand why Apple is so reluctant to help me dissolve Apple of my deceased mother ID them? 2 years ago after the death of my mother, I've provided Apple with a copy of the Act of death, and the power of Attorney documents. Apple told me that they needed a document to the courts. In the State of UTAH, it is not legally required to go to the Probate Court, therefore, we do not have a "letter of testamentary" or such. For this reason, they refused to dissolve Apple ID of my deceased mother I have earlier, endeavoured to push this process once a tech advisor told me that Apple has recently changed their policy. However, I am once AGAIN, knows the same frustrations with a representative from Apple telling me that our request will be refused probably because we do not have legal documents.
I took my mother to complete, apart from this minor problem's estate. American Express, various banks and business credit cards, real estate companies, etc. have agreed all the documents that I have, to settle his affairs. Someone please explain to me why a death certificate and a power of attorney document is NOT GOOD ENOUGH for APPLE?
I feel as if they have been very sensitive to the passage of my very dear family member. I have the impression that they unnecessarily complicate remove information of a deceased of their system.
Somebody needs to understand the case with exceptions. If the State of the victim and its survivors reside, don't require Probate Court, why someone would go through the time and legal fees to obtain a document just for the sake of Apple? REALLY UPSET HERE. We just want to unlock the phone to my mother so that we can have a grandchild use wisely.
Someone else had problems like that?
Removing the locking of the activation of the phone is not the same thing as the "dissolution" of his account. If you have been asked to "dissolve" sound Apple ID, then you are probably causing a bit of confusion that must not be.
You should be able to provide Apple with a copy of the Act of death and documentation legal transfer of ownership of the device. You will also need to provide proof of purchase for the device from an authorized source.
It's really something that you face with your attorney if you do not get the help that feel you you should. Ones 'digital heritage', is that a bad huge defines law right now.
You should also keep in mind that Apple may be bound by the laws of the State of California, where they are incorporated. If your state requires certification are irrelevant under the law of California.
Tags: iPhone
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