Request for information about the OS

When I visited today the HP service center, they told me that your computer (HP Pavilion dv4 5109tx) laptop can install win7 SP1 only. They told me that you can not install win XP. Why is it so? What happens if I want to install another operating system or with service pack 2 or 3 win7?

It's ok, more questions just give more understanding that you must be this

Why you can install windows 7 SP1 but not windows 7 SP1 - is due to the drivers included on the OS installation disc. I've seen this several times for several products and its supplier, without specific limitation.

When win7 is released there are X hardwares so most common for those adding drivers to OS from MS (it's the prectice Microsoft makes all the time). After awhile it drivers X + there are also offered to users MS includes these drivers under Softpaq to OS disk.

getting back to your question. Please do not try the same file but just check and confirm if you get this error reported in the linke below.

http://support.HP.com/us-en/document/c03027843

If Yes, you may use the similar resolution to install OS however the link of the driver will change based on the product.

Here is the link for the softpaq driver you need to download and extract the drivers to install to.

http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=ob-105110-1&CC=in&DLC=en&LC=en&os=4063&Product=5268064&sw_lang=

or

http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56553.exe

Please try these and update. It will be useful.

Tags: Notebooks

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