Reset of the region: HP support (Japan) asked printer must be returned to the factory?

Everything that I read to do a reset of the region indicates that this is done by phone.

I called HP to the Japan and told that I need to return the printer to the factory (for 2 weeks) so that they can do the procedure.

Is this correct?

Edit: This is a HP Envy 100 printer (D410)

Hi kwkw,.

In general, this is done by phone.  I check to see if there is something different about this printer and I raised your message to the appropriate review team.  Someone needs to contact you by private message in these forums.  Private messages can be checked by logging in and clicking on the icon of the envelope at the top of the page.

Tags: HP Printers

Similar Questions

  • Windows asking a key, after resetting to the factory settings.

    Hello

    I have upgraded to windows windows 10 8, did not work and not a not works well, but I missed the deadline of one month to downgrade back. I had a problem when starting and decided to reset to the factory settings. Now I'm back on windows 8, which came with the laptop, but its asks me to enter the windows key 8.

    I read about it being in the bios and no more on the laptop of physics, but I checked using belarc advisor and its give a product key with a lot of ' 0 which is not accepted in when you try to put in the actual key.

    I bought the laptop from hp in 2014. Not exactly what should be done now, or how to get the key.

    Hello

    You need to reinstall the exact same edition of 8/8.1 as was originally preinstalled on it.

    Follow these steps and do a phone Activation and brace yourself for a real person to help you.

    "How to activate Windows 8 and 8.1 telephone"

    http://www.eightforums.com/tutorials/24636-activate-Windows-8-phone.html

    SECOND OPTION

    To activate Windows by phone 8.1

    1 do step 2, 3, 4, 5 or 6 below for what you want or able to do.

    2. press on the Windows + R to open the Rusluisn dialog box, type slui.exe 4, press enter and skip to step 7 below.

    3 open an command prompt, type slui.exe 4, press enter and skip to step 7 below.

    4. open the menu tasks power users, click/click on Systemand go to step 5 below.

    5. open the Control Panel (Display icon)and click/click on the System icon.


    (A) click/click on Activate Windows in lower-right corner to Activate Windowstitle and continue with step 7 below. (see screenshot below)

    6 open PC config, click/click on Activate Windows on the left side.

    Etc.

    See you soon.

  • Reset to the factory settings without restoration. Why do I see previous contacts?

    I have a new 5 iPhone.

    I added 6 contacts, 2 new downloaded applications. Saved on iCloud and iTunes.

    I had a very old Apple ID with an email address that I no longer use.

    I created a new Apple ID online by using this:

    Change your Apple - Apple Support ID

    Probably because of something, that I was wrong, there is a conflict between this new Apple ID and one on my iPhone.

    No problem. Because I only had 6 contacts and two additional applications, I decided to reset to the factory settings. I do NOT accept the offer to restore a backup.

    So I guess I now have a new phone out-of-the-box.

    In fact, my 6 contacts were always present. The two extra apps were not present.

    I would be very grateful if someone could explain why the 6 contacts are always present.

    I wonder how many other things could be hiding somewhere, which would not be present out-of-the-box.

    You can use a computer and connect to https://www.icloud.com/ and check the Contacts app it (under the two identifications of Apple as I'm not sure of the exact sequence of events that you did). If they are there and if you have settings > iCloud > Contacts under tension, which could explain from whence they came. With this setting, any changes to the Contacts is immediately synchronized between iCloud and the phone as soon as it is connected to iCloud.

  • My office has been reset to the factory settings. I am enrolled in my sync account, but my favorites that are on my laptop, did not came to the top. Now what?

    I was fortunately sync-ed a year betweem my computer laptop Mac iBook and desktop HP - a lot of bookmarks - I am a student. My office had a small problem and I got it clean and reset to the factory settings. I'm now creating upward. I installed Firefox and made Google my default search engine. Then I logged in sync - no problem (even email, password... I wrote it!) I clicked sync, but my favorites are not come to the top. I closed Firefox and re-opened, but still no bookmarks. I looked at the settings and everything is checked. I wouldn't change anything. What Miss me? Thank you.

    Both devices use new synchronization and more importantly on Firefox 30.

    If you you don't need the synchronization of the former, and even if you use the same address as used for synchronization of the old all should operate under the new synchronization.

    I think that the new synchronization drops devices that have not synchronized within the past 21 days.

    Former site of Firefox Sync: new Firefox Sync https://account.services.mozilla.com/ site: https://accounts.firefox.com

  • Setting up Deskjet 6988 for wireless printing after a reset to the factory settings, using Mac OS 10.8

    Hi - How re - connect to my printer wirelessly after a reset to the factory settings? I use Mac OS 10.8. The network on the printer flashes, and on the Mac, it is listed as "not connected". And the page of report confirms that he has lost all of its data.

    Fortunately, I made a report page before resetting, so I think that I know all of the critical information, I need to come back here, but I can't figure out how to do this.

    I read the installation guide, who said to use an ethernet cable and the CD of HP, but I don't have the CD anymore.

    I tried an ethernet cable and entering the IP address of the printer, but which did not, perhaps because it has more this IP address.

    I tried the steps hereand downloaded the latest version of the HP update software software, but I don't see my printer. I went from my wifi to hpsetup network and then I could see and add a second new instance of my printer, but it did not help, because this second instance of the printer is not connected or the other.

    Interestingly, when I am connected to hpsetup, I can print.

    Can someone help me to re - connect this printer? I'll save the reason for reset for another post!

    Thank you very much!

    FIXED! Sunshyne2005, thanks a lot to direct me to the solution!

    Here's what worked:

    1. Connect to hdsetup
    2. Press the report Page button on the printer (the one with the box)
    3. Continue with step 3 of the Sunshyne2005: open a browser and enter the IP address of hdsetup.
    4. Look around for the wireless configuration wizard (sorry, I can't access is no longer hdsetup, and I just don't remember where it is)
    5. Enter the SSID (name) of the wireless network and the password
    6. Note: You will see a button to finish, but it has no effect. At this point, the printer is successfully added to the wireless network and access the hdsetup disappears. Therefore, the wizard will no longer work, but the important thing is that the printer is connected. : )

    Thanks again, Sunshyne2005!

  • Service Pack 1 will not install after that the pc has been reset to the factory settings

    At my pc reset due to problems of crashing and freezing factory settings, when turned on after resetting received masses of updates Service Pack 1 has not been installed, but it shows in the story as being successful. He reappears in the form of waiting for update installation, but when the terms & Condtions accepted the installation takes a few seconds, history shows successful but it has not yet installed. So I can't install SP2 to update Internet Explorer 9

    Hello.

    Thanks for the reply. I found a previous question with a similar problem as mine, there was a solution that I followed and was able to install SP1. I should have done this before my question!
    I also installed SP2. Resetting to the factory settings was a last resort due to a problem I was experiencing, but after installation of SP2 my original problem reappears. The problem is now in terminal phase and looks like a new pc.
    In any case, once again thanks for your help, I know where to go with future questions I have.
    John
  • Satellite L450D - reset in the factory installation

    Hi guys, tried a factory reset and the laptop turned off itself to half way through, and I can't return it to all the. The laptop is a Toshiba Satellite L450D-11w and it was under windows 7. When I try to load it up I get the message bootmgr lack press ctrl alt del to restart.

    Tried to get into the bios and start but do not have much options just hd and cd drive not working. I also turned off and tried holding zero to load once warned a friend told me should appear, without success. When I go to boot the drive configuration only options I have are toshiba mk3263gsx-(s2) or tsstcorp cdvdw ts-l633c-(s4). I have no idea what to do from here after trying a few options, would be really grateful for the help.

    Thank you
    Damien

    Hello, Damien

    It's that the recovery image installation can not be interrupted. If this happens there is big problem because it cannot be continued and also you are not able to start from the beginning.
    HARD drive recovery facility is ruined with other words.

    Now, all you can do is to install the recovery image using the installation of recovery disc.
    I m afraid you didn't create one, right?

  • NB100 - How to reset to the factory settings

    Hello

    Need help... How to reset the factory settings on the netbook NB100... If you know please give me step by step guide

    Thank you

    You would probably need connect a CD/DVD usb drive and boot from the CD provided with the machine.
    Turn on, press F12 and select the cd/dvd as the boot option. Then follow the prompts, if it all.

    Hope this helps

  • HP 15: Computer hp laptop reset to the factory settings and it supports 12 hours and still not done

    I backed up all my files on a disc and I wanted to reset laptop to factory settings and it takes more than 12 hours to do this and not yet finished. He said: install Windows and the do again and yet 10 a.m. and it will not change... Is it broken? Can I get out of this

    I advise holding down the power button until the computer turns off and then turn it back on and boot from the recovery media again like you did before if you still have questions after what we do more testing.

    James

  • HP8600 Pro: how to reset to the factory settings

    Hello

    I googled this and don't read several threads on this forum, no solution is never publicly displayed for this (VERY frustrating) problem and apparently only sent by email or PMs.  So, here I am how I completely reset my printer in order to change the configuration of the network?  All options are locked (including the option 'Restore the default settings of the network', so please don't ask me to do, I already checked and cannot access this option).  I also do NOT have access to the EWS connection info and who cannot access either.

    Nobody has ever owned this printer before, I bought it new a product typical and am only asking because I have the problem of "flashing lights" (as infamous) after the passage of routers.

    Thank you.

    Hello

    Have you tried the control panel:

    Setup menu > tools > Restore Factory defaults > Yes

    Kind regards.

  • Inspiron 1520 XP Pro must be reset to the factory

    I use on my computer staff and 7 before Windows 8.  My wife hands me his Inspiron 1520 and asked me to reset it to factory settings so she can sell it without fear of any of its survival data.

    So, tell me, what is the the cleaner way to solve this problem?  I have the original OS and the disk utilities disk, so I'm in good shape there.  Only, what is the best way to approach this project.

    Thanks as always for all of the help that can be offered,

    BSB

    I use on my computer staff and 7 before Windows 8.  My wife hands me his Inspiron 1520 and asked me to reset it to factory settings so she can sell it without fear of any of its survival data.

    So, tell me, what is the the cleaner way to solve this problem?  I have the original OS and the disk utilities disk, so I'm in good shape there.  Only, what is the best way to approach this project.

    Thanks as always for all of the help that can be offered,

    BSB

  • BlackBerry Smartphones reset to the factory settings

    Hi, I am very new to the world of blackberry and have a few questions that I hope someone can help me with. First of all, I bought a new blackberry on ebay and I would like to know if there is a way to reset my blackberry so I can start over without the previous owners on this topic information.

    Also, I get a message in my message box and also my mailbox every time I receive by email, I want to keep them separate, is it possible to do, I would just receive text messages in my message box and an email in my email box. I hope I explained this right.

    Thank you very much, I love this place, it has so much information. Thanks to whoever started it. Shellster

    You need to back up only the information that you entered in the device memory.

    For example, your address book (contacts).

    Below there are links that show you the steps for the backup. Each link points to a screenshot.

    (Backup and Restore) selected in Blackberry Desktop Manager

    Window [backup and Restore]

    Selective backup

    Selective backup shows the following selected data to save:

    1. Address book
    2. Address book options
    3. Calendar
    4. Calendar options
    5. Memos
    6. SMS messages

    If you want to save another information - right, select it in the list on the right and click on the "Left arrow" button on the window of dialogue, to transfer the list item selected in the list on the left.

    When you click on 'Close' button the Blackberry Desktop Manager offers to save the *.ipd file to a specific location.

    This file contains all the data.

    If you have any questions - feel free to ask.

  • Problem wifi Asus Vivo tab RT (TF600T) and reset to the factory settings

    I bought an Asus Vivo tab RT (TF600T) and was trying to establish a wifi connectivity. He says limited connection (WEP, encrypted network) or cannot connect to the network (WPA2-Personal network authentication). I could connect until a few weeks back. Not sure if an update has been the problem. I want to reset the default values (because it was working fine), but I find myself with 80070490 error when trying to reset. Through a lot of frustration, help pleaseee

    Hi Steph,

    Error code 0 x 80070490 is due to apparent components (CBS) basic services is damaged.

    If you encounter the error message when running Windows Update, see the steps in the following Microsoft article.

    Error code 0 x 80070490 when you use Windows Update or Microsoft Update to install updates:

    http://support.Microsoft.com/kb/958044

    Note: The applications that came with your PC or you installed on Windows Store will be reinstalled, but all the apps you have installed other Web sites and DVD is deleted. Windows puts a list of applications on your desktop after you refresh your PC.

    Note: All of your personal files will be deleted and your settings will be reset. All the apps that the is come with your PC will be reinstalled, but all other applications will be deleted.

    If you have additional questions, feel free to post. We're here to help.

  • Lost password, I reset to the factory default value, but...

    Not very computer, but following the recommendations in the FAQ, I have reset my WRT54G router to the default settings by hitting the reset buttong and entering into the Web site. I got a new computer and I forgot the old password. After reset to defaults now the link is not secure. How can I go about renaming the user and giving it a new password of my own - it was a while that I have configured the router, and I don't have the CD. Any help that you can offer or the direction you can piont me is appreciated.

    You don't need the Setup disk to configure the settings of your router, you can configure all the settings on your router Manually.Follow the steps below for the security of your wireless network.

    Open an Internet Explorer browser on your computer (desktop) wired page. In the address bar type - 192.168.1.1 and press ENTER... Let the empty user name & password use admin lowercase...

    For wireless settings, follow these steps: -.

    Click on the Wireless tab

    -Here, select manual configuration... Wireless network mode must be mixed...

    -Provide a unique name in the name box of the wireless network (SSID) in order to differentiate your network from your network of neighbors...

    -Fix the Radio band to wide - 40 MHz and change the broad Channel 9 and channel Standard 11 - 2, 462 GHz... Wireless SSID broadcast should be enabled, and then click on save settings...

    Please take note of the name of the wireless network (SSID) because it's the network identifier...

    For wireless security: -.

    Click the sub-tab under wireless > Wireless Security...

    Change the mode of WPA wireless security, encryption, select TKIP. Password input your desired WPA key. For example, MySecretKey, this will serve as your network key whenever you connect to your wireless network. Do NOT give this key to anyone.

    NOTE: The password must be more than 8 characters...

    Click the settings advanced wireless

    Change the interval of tag to 75 > change the Fragmentation threshold to 2304 change the RTS threshold to 2307 > click 'save settings '...

    Now let's see if you can locate your wireless network and try to connect...

  • PS6110 reset to the factory settings

    Hello

    I have 2 questions.

    (1) we just did the reset to our Dell Equalogic PS6110 using a console for the active controller series. I have to reset the controller other (standby) as well?

    (2) is it possible to manually switch the controller mode on and standby or active mode?

    Thank you

    Paragraphs.

    Hello paratroopers,

    Re: 1 N ° controllers have no information on their configuration.  Once the RAIDset destroyed all the configuration information are wiped out.

    Re: 2 Yes.  If you restart the primary there are switched to the secondary.  This can be done in the GUI or the CLI with the reboot command.

    Kind regards

    Don

Maybe you are looking for

  • Problems with WebCam? YouCam allows to test your WebCam

    Software using YouCam to solve your Notesbook WebCam problems Problems with your computers webcam portable? You can use the YouCam software to solve problems with your webcam. It was really only a few questions, which can cause problems with webcam.

  • NVIDIA GeForce 310 and Windows 7

    Hello.I have 2 questions.I have some problems to get Windows 7 (32 + 64) driver for Nvidia GeForce 310 on a HP Elite 8100 CMT to work. When I download and install the driver from the HP Web site, it will install fine but after it is restarted, im jus

  • Pavilion DM4 1160US: bezel dm4

    Hello I am repairing a laptop for a friend.  Their problem is that they opened their laptop and they said just broken hinge through the flange of the LCD.  I'm trying to find the right replacement for the part. I have the impression that all managers

  • The mouse stops working after a few minutes

    Original title: my USB mouse ch My mouse stops working after a few minutes. whenever I have uninstall and re - inserts into the usb port of the computer does not recognize it.what can I do?

  • struks console recovery after choosing first install for you connect to

    Original title: title recovery console struks Start the recovery console, asking me who installed windows you want to connect, then put 1 and struks