Reset password/fingerprint BIOS lockout on EliteBook 8560p
Hello
Our company bought an EliteBook 8560p year last for a Manager. He died last December and the family gave us his address of company. The EliteBook has protection of fingerprints fingerprint and password on startup (but no disk encryption). We do not have his password on file and I tried to disconnect the battery from the clock for more than 18 hours, but it always happens with this password. Another I tried everything short of zap the chip with an electrical pulse to high energy to go down this password.
Do you know what the next step would be to get this password reset? I am open to the call to HP support technician to reset it or if there is another way, we do not send her away.
Too bad, I could do a BIOS CMOS reset.
Tags: Notebooks
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This is to inform you with all professional like Probooks HP laptops or EliteBook stricter security that the consumer models infact they don't produce 'stop codes', the password cannot be derived from the serial number and the code is stored in a memory not volatile to remove the cell RTC resets not the password in this case.
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