Reset the iPhone4
I need to reset my iphone 4.
Home button on my iPhone 4 does not work. My screen is black but I can still hear sounds from your phone. The rings of its loading when I plug it but the screen is black. I can't reset it with itunes cause I have to disable find my iphone. What can I do to reset?
Hello, DudeFactions!
Thank you for using communities Support from Apple. After reading your post, I understand that your iPhone screen 4 is completely black - but you can hear the alert sounds. You want to restore the iPhone using iTunes, but since you cannot disable find my iPhone and your Home button does not work, you are not able to. I rely on my iPhone every day, so I know it is important to get the device working again, and I'd be happy to help you!
As the Home button does not work, I would recommend getting the iPhone physical inspection. A genius or a technician certified by Apple can fix the Home button, as well as determine what happens with your display and to provide you with an appropriate solution. If you are able to bring the iPhone to an Apple Retail Store or Apple authorized service provider, you can use the following link to find places, find contact information and plan reservations.
You can also speak to Apple directly support to consider additional service options, as the service by mail. You can contact Apple support by topic on the following site.
See you soon!
Tags: iPhone
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