RESOLVED - can't download the KB2781272 patch
I got a patch from this page, https://support.microsoft.com/hotfix/kbhotfix?kbnum=2781272&kbln=en-US by e-mail. I get the email, but I'm unable to download the patch. I get a server error which reads as follows,
Server error
500 - error internal server. There is a problem with the resource you are looking for, and it cannot be displayed.
I get this in Internet Explorer and Chrome on the same computer. I also have this on a Netbook with Windows 7 and a server running WHS2011, so it seems to be a problem on the download servers.
Here are the links that I receive by email.
The KB Article number: 2781272
Language: All (Global)
Platform: x 64
Location: (http://hotfixv4.microsoft.com/WHS%202011/latest/KB2781272/6.1.8800.16402/free/459525_intl_x64_zip.exe)
-----------------------------------------------------------
The KB Article number: 2781272
Language: All (Global)
Platform: x 64
Location: (http://hotfixv4.microsoft.com/WHS%202011/latest/KB2781272/8800.16402.130208/free/459472_intl_x64_zip.exe)
-----------------------------------------------------------
The KB Article number: 2781272
Language: All (Global)
Platform: x 64
Location: (http://hotfixv4.microsoft.com/WHS%202011/latest/UEFIHotfix/8800.16402.130208/free/459470_intl_x64_zip.exe)
Help them with this, or if anyone can verify that they are unable to do the download would be greatly appreciated.
Here's the full email
---------------------------->
IMPORTANT INFORMATION
For your convenience, we have the fix you requested on a HTTP site. You can download the patch from this site without cluttering us your e-mail inbox.
WARNING This hotfix has not been a complete test. Therefore, it is intended only for systems or computers that encounter the problem described in one or several Microsoft Knowledge Base articles listed in the "Numbers KB" field in the table at the end of this e-mail message. If you are not sure if special installation or compatibility problems are associated with this fix, we encourage you to wait for the next service pack version. The service pack will include a fully tested version of this hotfix. We understand that it can be difficult to determine compatibility or installation problems associated with a fix. If you want confirmation that this hotfix solves your problem, or if you want to confirm if any special compatibility or installation problems are associated with this fix, the support in the client Support Services professionals can help you with that. For information about how to contact support, copy the following link and then paste it into your Web browser:
http://support.Microsoft.com/contactus/
For additional support options, please copy the following link and then paste it into your Web browser:
http://support.Microsoft.com/
Before you install this hotfix
------------------------------
If you decide to install this hotfix, please note the following:
Do not deploy a patch in a production environment without first testing the fix.
Back up the system or computer that will receive the hotfix before you install the hotfix.
The additional hotfix information
-----------------------------
NOTE for your convenience, we send you the location of the hotfix in a hyperlink. To connect to this place of hotfix, you can click on the hyperlink in the 'Location' field that is listed in the table at the end of this message for your browser to open this location. However, sometimes the email program settings disable hyperlinks. If the hyperlink in this e-mail message is disabled, please copy the hyperlink in the 'Location' field, and then paste it in the address box of your Web browser. Be sure to include the exact text (no spaces) between brackets to the http:// address.
Package:
-----------------------------------------------------------
-----------------------------------------------------------
The KB Article number: 2781272
Language: All (Global)
Platform: x 64
Location: (http://hotfixv4.microsoft.com/WHS%202011/latest/KB2781272/6.1.8800.16402/free/459525_intl_x64_zip.exe)
-----------------------------------------------------------
The KB Article number: 2781272
Language: All (Global)
Platform: x 64
Location: (http://hotfixv4.microsoft.com/WHS%202011/latest/KB2781272/8800.16402.130208/free/459472_intl_x64_zip.exe)
-----------------------------------------------------------
The KB Article number: 2781272
Language: All (Global)
Platform: x 64
Location: (http://hotfixv4.microsoft.com/WHS%202011/latest/UEFIHotfix/8800.16402.130208/free/459470_intl_x64_zip.exe)
NOTE make sure that you include all of the text between "("et ") ' when you visit this place to fix."
-------------------------------------->
Thanks for the suggestion. I found that it was a problem with the Microsoft download servers. Since then I've been able to download patches. I had the feeling that he was not a technical problem, at least not on my side. Recently, it seems that most of the problems I've been seeing on client computers is on the side of server Ms.
Thanks for the reply.
Tags: Windows
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