Restoration of documents/images after a virus and subsequent restoration of the system
Caused by a virus, I'd need to do a system restore and I can't access my documents or images, the files are there but empty. I can find them with a search, but do not know how to restore them to where I can access it by clicking on 'my documents' or 'my pictures' or get photos in folders that are still there.
Hello
Step 1: A virus or malware scanner and check.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Step 2: You can also try to take possession of these records and check if you are able to access the content.
Tags: Windows
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How can I copy the folder my documents in my iCloud drive and then I sync the two after that?
How can I copy the folder my documents in my iCloud drive and then I sync the two after that?
You can simply drag in iCloud reader, but I pass and move documents in their files app instead. It will probably take a while to download all documents.
It is not a way to sync without some third party software that synchronizes folders, or learn how to use rsync in the Terminal.
Instead of synchronization, simply use the iCloud drive in the 'Documents' folder after you move the files.
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A Virus infect my computer from the system restore?
My computer has been infected recently by (I think) a kind of malware that would be redirecting My search Google results (with a warning of Google chrome that the site had a low signature) and remove Windows Defender. I tried many possible solutions on the internet, but none of them worked. In the end, I decided to do a system restore to about two days before, he started, and my computer seems to work very well.
After the restoration of the system, I installed AVG Antivirus (paid version / pro) and did a full scan of the computer. I think he deleted something like that harmful things we found on my computer.Now, three days after the system restore, I've read a few articles and questions on the internet that says a system restore does not remove a virus and that she could hide in the system restore files. I don't know if this is related, but some sites will not load for me (like 'wiiublog' and 'malwarebytes' Web sites), and when I check on another site (like 'downforeveryoneorjustme'), he says that the Web sites are on the rise. In addition, some Web sites load with just the words and links, but no images.The virus infect my computer in system restore files? It still does damage to my computer?If so, is there something I need to check my files system restore (I read that you need to turn off and do another scan, but I don't want to do anything without first aid)?I am running Windows Vista Home Premium Service Pack 2.I also Iobit Advanced Systemcare running.On Wednesday, May 9, 2012 23:09:41 + 0000, bt2004 wrote:
My computer has been infected recently by (I think) a kind of malware that would redirect my Google search results (with a caveat
Google chrome that the site had a low signature) and remove Windows Defender. I tried many possible solutions on the internet, but none of them worked. In the end, I decided to do a system restore to about two days before, he started, and my computer seems to work very well.If this is the case, no matter what your problem was, it was probably not
malware. A system restore is rarely effective in eliminating
malware.After the restoration of the system, I installed AVG Antivirus (paid version / pro) and did a full scan of the computer. I think he deleted something like that harmful things we found on my computer.
In my opinion, AVG, who was one of the best anti-virus programs
is no longer. There are several better choices:For an anti-virus program, I recommend eSet NOD32 or Kaspersky, if you
are willing to pay for it. If you want a free anti-virus, I recommend
(do not run more than one antivirus program) one of the following
three:
Avira AntiVir
Avast
Microsoft Security Essentials
You also need anti-spyware software (even if you run a program such as)
Microsoft Security Essentials, with integrated anti-spyware capability
It). I recommend that you download and install MalwareBytes (freeware)
AntiMalwareNow, three days after the system restore, I've read a few articles and questions on the internet that says a system restore does not remove a virus and that she could hide in the system restore files.
An infection in a restore point is completely harmless, unless you
restore from this restore point.
The only way to remove the virus is to turn off System Restore, then again, but who's going to delete all the your restore points, not just the one (s) infected. Alternatively, you can just wait for the points that are infected at the end of the chain - a maximum of 90 days of fall.
My preference is to wait 90 days.Ken Blake, Microsoft MVP
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Pavilion dm4-3090se: how to use the SSD after restoration of the system of Windows backup disks?
Hello
After a lot of work, I finally could restore my OS using Windows backup disks that I created a few years back. (The OS has been corrupted when the power has been accidentally deleted from the system and the battery was dead)
Restoring backup widows put everything on 444 GB C drive. Nothing I put on the SSD drive d:-20 GB and there is nothing in the tools of HP E: drive - 4 GB
How can I make use of the SSD drive to help speed up the system? I see the system starts and runs more slowly now. I'm ready to blow the current operating system and re-run the Windows backup utility. But I need to know how to use the SSD during the restoration.
Any help is appreciated.
Thank you
Bob
Hey @llebrez,
Welcome to the Forums of HP Support! This is a great place to find solutions and help our community!I understand that you have some information about using the SSD in your HP Pavilion dm4 Beats Edition Entertainment Notebook. I'd be happy to help you with that.
The SSD in your laptop is used for a technology called Intel Smart Response. Intel Smart Response uses the SSD as a type of Cache smart to help load the items faster. The reason why that is not used currently is because the restoration of the system is not designed to use the SSD for intelligent caching and is not able to establish that on its own.
If you want to configure Intelligent caching on your laptop, you can follow this guide provided by overclock.net: how: implement the Intel Smart Response Technology (SSD caching)
I hope this helps. If you have more questions that I'm able to answer for you, please do not hesitate to ask.
Please hold me.
By pressing the Thumbs Up button below, you can always say thank you!
See you soon. -
None of my restore points will not work. He directed the restoration of the system and that it recharges, but says system has not been restored.
What is your system brand and model?
What is your Version of XP and the Service Pack?Describe your current antivirus and software anti malware situation: McAfee, Norton, Spybot, AVG, Avira!, Defender, ZoneAlarm, PC Tools, MSE, Comodo, etc..What is the issue that you are experiencing that you think that the system restore will be remedied (or you are just convenient)? System Restore is not a time machine, but of course, this should work if you think you need.Some tools Anti Virus 'protect' your system so that they will not allow a restore of the system work properly.For example, if you use Norton/Symantec products, you will see a message like this:Restoration incomplete. Your computer cannot be restored...It is also a popular Symantec problem (well, I'll be polite and call an "undocumented feature"...), they wrote an article about it:According to what you use for malware protection, you may need to disable the product temporarily, do the system restore and then turn the products light up again when the system restore is complete.Sometimes you need start your system in Mode safe and so that your protection programs are not running, and then do the system restore. Tips from Microsoft in some of their articles that if the system restore does not restore your computer, start in Safe Mode, and then run the system restore. It works for some configurations.System Restore is sometimes so afflicted or Restore Points are suspicious, the best solution is to reinstall your system restore. This will remove the old Restore Points, but sometimes it's the only way to fix a broken system restore. You don't have to reinstall XP, only the part of system restore.That can leave you with your problem of unspecified origin that you hope the system restore will fix (using a system restore is usually not equivalent to fixing the problem though).Give these ideas some consideration if they apply to you.Sometimes malicious will afflict your system restore to prevent you to find and remove malware. It would much rather you trick into thinking that you need to repair or reinstall your XP when it is not necessary.No matter what you use for protection against malware, I do so and then only begin to solve any problems:Download, install, update and do a full scan with these free malware detection programs can solve any problems:Malwarebytes (MMFA): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/It can be uninstalled later if you wish.The scans by operating clean, reboot, test and we can fix any other issues
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just has got rid of the virus and responsible for all the disks but given the wifi does not work
WiFi doesn't work do not
just has got rid of the virus and responsible for all the disks but given the wifi does not work
Hello
Check with the system manufacturer or the actual WiFi device manufacturer and ask in their forums (if any)
for problems known.Actually, try updating your driver:
Control Panel - network - write down of the brand and the model of the Wifi - double click top - tab of the driver - write
version - click the driver update (cannot do something that MS is far behind the pilots of certification). Then
Right click on the Wifi device and UNINSTALL - Reboot - it will refresh the driver stack.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlDownload - SAVE - go where you put it - right click – RUN AS ADMIN.
You can download several at once however restart after the installation of each of them.
After watching the system manufacturer, you can check the manufacturer of the device an even newer version. (The
manufacturer of system become your backup policies).Repeat for network (NIC) card and is a good time to get the other updated drivers as Vista like
updated drivers.I would also turn off auto update for the drivers. If the updates Windows suggests a just HIDE as they
are almost always old, and you can search drivers manually as needed.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">
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I did a restore of the system on the netbook to my son and he completely crashed.
I did a restore of the system on the netbook to my son and he was completely wrong is there a way to know which version of windows xp to download to get operating system back by its product key
You cannot download Windows XP. If it is OEM, you use the disk provided by the manufacturer of the computer. If they don't have one, you must contact them.
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SDS 3 and the restoration of the system
I remember when this case came in the newsgroups.I was wondering if there was ever any solution or a direct link between the entries of the SDS in the system restore works not when a point of the SDS was used to do a restore.We had to clean SR and restart to fix the problem.I found some discussions in these forums, but not definitive answers.Quote-Software Distribution Service 3.0 (which was apparently part of an update of Microsoft) deploys the system on my system restore points, sometimes several times a day, which do not work to restore and seem to be preventing my restoration of the system to work, does anyone know how to remove it?
I'm on windows XP. Google searches showed other people with the same problem but no clear solution. Any ideas would be greatly appreciated! WordsRgdsDamascusThe fist link - the writer not uderstand what is the Restore Point SDS... waiting for the mystery to solve (there are no mystery), ZoneAlram (and other antiwhatever applications) is / are known to interfere with the SR, simply because MSE and ZA are whatever it is does not mean that your system is clean, 'weird' things , there is no "uninsall for SDS 3.0, as he waits to see if the SDS will reinstall itelsef.» This is not how it works at all.
Then he comes back and update more later saying that he waited two weeks and did not saw if the mysterious 3.0 SDS reinstall itself, so the mystery has been solved or whatever the problem solved. There is no restore SDS points more because he unintalled MSE during his trials and errors troubleshooting. As soon as he gets an Autoamtic update, it will be another SDS Restore Point.
If he looked in the newspapers, he would have known what were the Points of restoration of the SDS.
It does not (maybe it does now). There is no mystery.
The suspense is too sickening.
Poster telelogiciel google 3.0 and realized it was a Microsoft program? This is not true.
Restore points don't launch and everything has been tried? The poster not to uninstall your Norton or McAfee products correctly and you have problems now? Restore points only are not supposed to launch the third party tools known to conflict with SR No were not uninstalled properly and everything was not considered.
There is no connection, no error message... "he works all simply" with no indication of what does not work way.
Contain all of these links are errors in steering, auto injuries, misunderstandings and misinterpretations.
A control point is something different. XP will want to restore all 122400 seconds (24 hours) a new Point. It is also configurable. If 24 hours requires no restore points and system is idle long enough (no surf, no email, no keyboard, no disk, no malware scan activity, etc.) XP will make a new Restore Point and it will be called a system checkpoint.
If MSE caused a Restore Point 23.9 Twitter.com, you won't see from Checkpoint System because it is not yet time for one.
If you have installed MSE and it updates at least once every 24-hour cycle, you can never see another check system since the SDS of the MSE update will restart the 24-hour clock for when creating an automatic Restore Point. Disable or uninstall MSE and you will start to review the points of checking your system at least every 24 hours (if your system is not afflicted).
System checkpoints occur once a month or two - they happen when they are supposed to arrive and when they should occur.
Knowing that XP wants to create a new RP every 24 hours (but won't if your system is not idle), your system could be on, but not idle long enough and then you close before the automatic PR can be created, you can go to all the days or weeks with no restore points in your calendar. This does not mean that there is a problem. The great divide is because you never leave your system sitting pretty long so that the automatic create Restore Point.
On my laptop, I've never a Restore Point the weekend because I don't use that computer is jerking. It takes about 20 minutes of inactivity for my 'idle timer' to kick, but he never gets a chance. My laptop will sometimes 2 weeks with no restore point (I do not use MSE for nothing). If I just turn on my laptop and let it sit for 15-20 minutes, and there has been no PR in the last 24 hours, a new RP will be created as it is supposed to be.
If you see a KB update in a Restore Point, you have installed, not the component of the SDS automatic update. Even if you install a KB option, it will appear as a SDS 3.0 Restore Point. What happened when that RP was created is in the log files. There is no mystery.
Do, or do not. There is no test.
I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!
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My computer crashed while updating. It's a double 4 year old HP desktop processor. I could get into the repair screen, but nothing would be useful. I backed up data (115 GB) using the tools available on a drive hard usb. They are under the folder MINWIN and meet 31 different files. All I get is the demand to put in the disc. I copied the last file on DVD, but it will not read it. All other recovery programs say there is no backup file.
I have backup, with an extension of FBW 32 filesHelpHello
1. are you able to boot to the desktop now?
2 have you tried to reinstall the operating system?
3. what program did you use to create a backup?
4. do you get an error code or error message?According toOberwald, it seems that fbw files are generated by HP, not Vista backup tool. I suggest you to read the following article to restore files from Microsoft.
Backup and restore: frequently asked questions:
http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-and-restore-frequently-asked-questionsIf you are not able to boot to the desktop, then I would suggest trying the following methods and check if it helps.
Method 1:
Start in safe mode and then try to run the restoration of the system to a point before you install the update and check if the problem persists.
Step 1: Start in SafeMode in Windows 7:
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-modeStep 2: System Restore:
http://Windows.Microsoft.com/en-us/Windows-Vista/products/features/system-restore
Method 2:
If you used a third-party program, and then try to restore using the same program and check that it works.
Also check the FAQ from HP or post the question on a forum of HP.
Hope the information is useful.
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After many attempts computer will not allow the system restore. Received message is... Unspecified error occurred restoring the system durning
Hello
If you use Norton, which could interfere with the restoration of the system.
Disable Norton while doing your system restore.
See you soon.
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Lost start menu shortcuts/program after you perform a restore of the system under windows 7
I did a restore of the system to an earlier time, today and for some reason any now my shortcuts on the start menu and programs have disappeared. I tried to reset the default settings in the properties and clicking on and and unclicking show open but recent programs that made my start empty set menu. Go to an another system restore does not resolve this problem. As far as I know everything works but I can't search for certain things in the start menu.
I could really use help on getting things to what they were.Thank youChrisOK I fixed the problem. It seems that the system restore point, I tried was automatic when windows update tried to install something. Something to do with this restoration has been listening on the start menu. I restored before this restore point and my menu start came back to normal :)
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If I buy 1 annual contract with monthly payment app am I then linked throughout the year, or can I cancel after 3 months and then not pay the rest of the year?
I found the answer myself via chat. the answer is Yes, you can cancel, but you must pay 50% of the remaining months of the annual contract
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How can I get application manager to install products after a restore of the system removed them?
I had some problems to start the computer and had to use the system restore to do runnng.
But this means that all applications that I installed using creative cloud disappeared.
When I started the nursery of the Application, he read all the apps I had installed were still installed.
I do not know how to reset everything to reinstall what I lost. As you can see I said that installed programs are up to date. But they are not on the hard disk.
If anyone can help, I thank very you much. Or wait until they open tomorrow. Barry
Run the Creative Suite cleanup tool, let the AAM to reinstall the programs.
Mylenium
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Error 0 x 81000202 during the restoration of the system
Tried to do a system restore but received error 0 x 81000201 and after watching, I got error 0 x 80041321. I have limited knowledge of these things!
Restoration of the system used to work ok, but have not used for some time. Help, please...
Hi Yvonejoy,
1. did you of recent changes on the computer?
2. do you have security software installed on the computer?
Method 1
I suggest to disable the security software installed on the computer and check if it works.
Disable the anti-virus software
http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
Method 2
If the previous step fails then I suggest that scan you SFC on the computer that would be a system file corrupt on the computer search and replace.
The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista installation CD.
For more information please visit the link below.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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Two questions regarding the restoration of the system.
If you restore a computer to the factoy setting, it should get rid of any virus or spyware that is on this computer?
Is it normal that the text and graphics to appear a bit odd during the restoration of the system, it seems that the resolution is not terrible.
Thanks in advance.
Hello
There are some malicious programs that can survive even a format and a facility so if your restoration or
Recovery has been infected certainly the malware might still be in the game. Did you use a Restore Point
who she returned to a shortwhile ago, or do a restore to the new factory
installation? A restoration is most likely still infected only once.The video driver may need to be updated.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx===========================
If you need to search for malware:
No one program cannot be used to detect and remove any malware. Added that often easy to
detect malware is often accompanied by a much more difficult to detect and remove the payload. If its
better to be too full now than to pay the price much later. Check with these extreme
Overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits
UnHackMe execution)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can download
It's here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs.
It is a single scanner, VERY EFFICIENT, if it finds something to come back here or use Google to see
How to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp <-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses,
Trojan horses, rootkits, etc.). that has infected your computer despite all security measures that you have
taken (such as the anti-virus software, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
http://OneCare.live.com/site/en-us/default.htm
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also do to the General corruption of cleaning and repair/replace damaged/missing system files.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
Rob - bicycle - Mark Twain said it is good.
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