retrieve the journal creative cloud in info
I bought my grandson a subscription of two years of the creative cloud August 2014. He installed on his laptop, but now we want to try to download it on our desktop. We can not remember what log in info, that we used to set up the account (YES. We should have written it down) the only info I have is the number of credit card for my monthly payments and a few email addresses which we would have used. Any ideas?
If you have the cc office application installed, open it and click on the gear in the top icon right > click Preferences > General.
It will display the id used adobe. You can then retrieve your password if you forgot clicking on manage account > forgotten password
Tags: Adobe
Similar Questions
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where can I find the assets on the page creative cloud?
where can I find the assets on the page creative cloud? I need to download a file and I can not find
Creative resources of Cloud provides a place to store, collaborate, and manage your Cloud creative content.
Creative resources of cloud is integrated into your creative workflow at home, in the office or on the road by allowing you to access and reuse your files synchronized to the desktop, mobile creations, CC libraries and free assets of the CC market. From your browser, you can also retrieve and reuse CSS information on colors, degraded, fonts, text, and other items of your Photoshop files.
You can launch the creative resources of cloud site by pointing your browser to https://assets.adobe.com. You can also access it through practical links in your office or your profile Adobe Web tools.
Your creative cloud assets include the files synchronized with your desktop computer, assets created using Creative Cloud enabled mobile applications and creative cloud libraries. You can browse all of these assets by using the page creative Cloud resources, which organizes assets as follows:
Shows active files synchronized with creative Cloud Files directory on your desktop
Creations of active active watch created using Creative Cloud mobile of mobile applications
Libraries of design shows created by you
Note:
While you can perform several operations such as rename, share, download, replace and archive on the Active Desktop (files), you can only view the assets under Mobile creations and libraries, on the page creative resources of cloud.
These links may also be of interest:
https://helpx.Adobe.com/creative-cloud/how-to/assets-get-started.html
https://helpx.Adobe.com/creative-cloud/help/sync-files.html
Operating instructions: Creative-cloud-libraries
How to share your creative cloud libraries
How to use Adobe Stock with your CC libraries
FAQ: Where can I find links to management and the creative file Cloud syncing?
I'm moving the discussion toward hosting of files, synchronization and Collaboration
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I tried as a member of the Adobe Creative cloud. I need help!
I tried as a member of the Adobe Creative cloud. It is said earlier: order processing. This has happened for two hours. Why the treatment takes so long time? and what should I do?
I read that it will take as much as 24 hours for a purchase to show your Adobe account
Your subscription to cloud or serial number to show on your account page?
https://Accounts.adobe.com/ , then click on Plans & products above to find a list of your programs and your serial numbers
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
- or maybe 800-833-6687
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If I buy the new creative cloud...
If I buy the new creative cloud when the year is finished, can I go back to my old photoshop
Normally a subscription renews automatically so you have to be sure to catch him when the time until it cancelled before it renews.
You can use your current software now or later, but beware of the cloud with your other software. To help with that...
How we stop to resume my perpetual license CS6 creative cloud?
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How can I get the adobe Creative Cloud ENT 1.0 for Windows 10 Installer?
How can I get the adobe Creative Cloud ENT 1.0 for Windows 10 installation program?, is - if compatible win 10 Pro?
I don't understand if you're talking about the creative cloud Packer, which is used to create deployment packages or the creative Cloud Desktop Application that is used to install and update applications on office services and access.
Creating cloud packer is available from the deployment Enterprise Dashboard, site Licensing tab or the creative teams of cloud portal.
The creative Cloud Desktop Application can be downloaded to desktop applications Adobe Creative Cloud | Adobe Creative Cloud
Both are compatible with Windows 10.
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try my adobe illustrator afte of having bought the student creative cloud Adobe License license. It simply says that no subscription associated with this identification code Adobe to manage my account, that I can see that my purchase has gone through.
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I like the Adobe Creative cloud account eliminare sull abbonamento gratuito e. Come devo fare?
Hello
You can also feel free to contact our support:
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I bought the kit the student creative cloud after the expiration of my first free month of the trial. Now I can not access all the apps.
Hi zackf49452714,
I'm sorry for the inconvenience caused.
Please follow the steps https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
https://helpx.Adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Let us know if this helps!
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When I try to install the 'install Creative Cloud' I get this message "we encountered the following problems: Setup failed in a critical file.» Please try to reinstall. (Error code: 43). I tried so many times and repeat me the same mistake. Help, please!
Please check the resolution:
Concerning
Stéphane
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IM ' all the app "creative cloud 'all-inclusive' adobe, the price says $ 49 99 / mo for the annual plan, paid monthly. What means the small 99 means beside the number 49. This means that the price is 49.99 USD for annual paid monthly plan?
Yes. USD 49. 99
Fenja
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When I click the icon creative cloud on the toolbar of my MacBook Pro, the window opens, but no icons don't pop open. So I can't use Lightroom.
I restarted the computer and its working fine now. In addition, my computer has been picking up wi - fi a neighbor. So when I fixed that AND restarted the computer icons came back.
Thank you!
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Yesterday, I bought an association the annual creative cloud
I used the trial version of After Effects.
When I click on the "software license" a window appears saying "login required" I clicked on "sign in".
Another window appears saying: 'In subscriprion found '.
What I do to solve?
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
If this isn't what you expect, contact adobe support during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
If that's what you expect,Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
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I can for example open Indesign through programs but a cannot open the creative cloud. Tried to uninstall it but I got the message that CC is required for other programs to work. What should do?
No base:
Quit Adobe Creative Cloud app.
Force quit Adobe all processes of Activity Monitor.
(1) right-click on the icon in the Finder and select ""Go - To Folder " option."
(2) you will get a text box, type in the following command and then press the 'return '. (" Do not miss ~ symbol" "')~/Library
It will open the folder of the user's library.
(3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and Opm.db bin file.
Once you had trashed Opm.db file, restart the Adobe Creative Cloud app and check.
Always the same? Let us know we will proceed to further troubleshooting.
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I have a singel Abo for After Effects and I would get the whole OBA of the Adobe Creative cloud. How can I cancel my only abo and go for full?
Single update for all http://forums.adobe.com/thread/1235382 clouds can help
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Hello, I would like to cancel the membership: the photographers creative cloud Plan (annual plan). Please help Caroline
https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
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