When I click on the button creative cloud of fold box is completely white. What's wrong?
I can for example open Indesign through programs but a cannot open the creative cloud. Tried to uninstall it but I got the message that CC is required for other programs to work. What should do?
No base:
Quit Adobe Creative Cloud app.
Force quit Adobe all processes of Activity Monitor.
(1) right-click on the icon in the Finder and select ""Go - To Folder " option."
(2) you will get a text box, type in the following command and then press the 'return '. (" Do not miss ~ symbol" "')
~/Library
It will open the folder of the user's library.
(3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and Opm.db bin file.
Once you had trashed Opm.db file, restart the Adobe Creative Cloud app and check.
Always the same? Let us know we will proceed to further troubleshooting.
Tags: Adobe
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